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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,684 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Has enough space for my food.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fridge is a perfect addition to our kitchen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, beautiful fridge, and has excellent space and features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product basically a brand new open item, and it came with a warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge and design. The warranty sticker on the front of the fridge was a bad idea though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new refrigerator. Has lots of room in freezer and refrigerator, Easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good product and the price was very reasonable as well that’s very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working outstanding, thank you Best Buy for your quick service

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a flat front which is chic. The ice maker works well so no complaints there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. The side of the fridge has buttons and some information that’s useful for power outages. I only wish the inside was a little bit bigger

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator but the ice maker leaves a lot to be desired. Doesn’t make enough ice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I will buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator I have lots of room to put food in it the freezer to.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very happy with the refrigerator !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy and service was great! Still need the old to be taken away!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very nice Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator! Lots of storage and goes great with the other appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridg

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Samsung appliances in their packages. Great deal good

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and sleek. The finger prints drive me crazy but overall a very good refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr & Mrs Jeffrey Warren

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this purchase!! Really great fridge!! So glad we settled on the Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Awesome fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator does it all. While its still early to talk about longevity, this refrigerators technology is awsome. From temperature regulation to ice and water dispensing, this refrigerator is definitely 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs Betty Watson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and worth every penny. I love this brand !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge that won't break the bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would normally say not to buy a Samsung fridge, but this one is a great purchase and worth the small amount of money, The ice maker is good as its in the freezer and not in the fridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is trash I bought it on Black Friday 5 months after when out and prior to that I had the same fridge it only lasted one year and four months. But this time I bought the geek warranty from best for 5 years and they don’t wannna fix it because still under the manufacturer warranty. But they sell you and extra warranty that you can’t even

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Srt310, we hear your feedback on how important it is to have your Samsung product set up smoothly from the start, and how clear coverage details can make the process easier and more reassuring.

      We’d love to review your unit’s condition and guide you through the appropriate support options. Please feel free to reach out through the following channels so we can explore available options with you. Kindly share reference number 1152478826 so we can assist you further.

      Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
      Facebook Messenger: https://m.me/samsungsupport
      X: https://x.com/messages/compose?recipient%20id=18768513
      Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Samsung appreciates your business.

      Khristine
      Samsung Care Samsung