Customer Ratings & Reviews

There is so much room in this fridge and freezer! I am enjoying all this space that can accommodate my food and drink. I love the clean look with no handles on the front. It's very slick. The ice maker can be messy when dispensing out ice but the water and ice taste good thanks to the filter. The lighting inside is good not too dim if you have your top shelves full. The temperature in both the fridge and freezer are good. I freezes and cools super well.

The fridge was scratched all over the delivery. They are very happy with you but the disappointment was very great.

Refrigerator is broken all damages please change for refrigerator replace

The Samsung 27.5 cu. ft. refrigerator offers exceptional performance and functionality, making it a reliable choice for both household and professional use. Its spacious interior allows for efficient food organization and storage, accommodating large quantities with ease. The cooling system ensures consistent temperature control, preserving food freshness and quality at all times. Additionally, the ice maker operates efficiently, producing ice quickly and smoothly without occupying excessive freezer space. Overall, this model stands out for its advanced cooling technology, generous capacity, and dependable operation, making it a strong recommendation for anyone seeking a high-performance refrigerator.

We killed our aging refrigerator with an overnight, open freezer door. This is a basic unit. Maybe a bit more basic than I realized. Its fake Stainless steel. CONS: Door It appears to be a printed "stainless pattern with a protective coat over normal steel. The ice maker is small and slow. I am not sure it makes enough ice for a family of four on a summer day. The feed system is also flawed as it will not catch the last few cubs in the bin for the door feed. Shelves are NOT adjustable. the top shelf in the freezer has two levels about 1.5 inches different. LED lights are daylight color temp balanced so look blue most of the time and do not light up lower shelves. You have to turn off the water to change the filter cartridge! REALLY? PROS: Door magnets stick to the Faux stainless steel. IT is clean looking It has a lot of room!! with only basic organizing tools built-in. IT supports power cooling and Power freezer modes to get a burst of cool if needed. It has a door alarm. It could be delivered in 2 days. My guess if I could have looked and wasn't in need, I might have chosen a different unit, but need and Virus world meant taking a risk. Overall I like it and I like the idea of the Inverter Compressor so it can adjust power use to need vs On OFF On OFF etc. But Samsung. Adding $2 in extra lower LEDs. And a better ice feed system and this would be a much nicer unit with not much extra manufacturing cost.

This was a great purchase, we're very happy. Fits the space perfectly. And most importantly, the price point is very favorable for what you get. Pros: - Lots of space. Hard to find a bigger fridge/freezer anywhere near this price (there are a few that are 2.5" deeper but more expensive) - Cools well - Love the simplicity of the 3 water buttons: water and two ice settings (with a child lock feature). I hate staring at people's expensive fridges with 10 buttons to read through to figure out just how to get water dispensed. - Precise temp control is great function (on the inside fridge) so you don't have to guess on a dial like the old fridge's. - Easiest doors I've ever removed on a fridge/freezer for getting through doorways Cons: - Compressor is surprisingly loud - Freezer not very wide (this is just a side-by-side issue as opposed to the bottom-freezer types, I'm not deducting from the product rating itself for this of course), can't fit large frozen pizzas; we got a separate chest freezer for the bigger things - Removing the water lines while removing the doors was a huge pain. Manual says to be careful not to break as you compress the fitting by hand for removal, but I'm a strong guy and it was basically impossible to do it by hand. Had to use pliers and the fittings were, of course, damaged in the process. Very unfortunate. Why couldn't they just use the easy-disconnect click-in fittings for a few bucks more? - Others have noted that the shelving/drawers are cheap plastic and you can't adjust height of shelves in the fridge. This is all true. It is really only a matter of time before one of the shelves breaks. And really annoying that we can't adjust the height of the fridge shelves. - Also really annoying - there is room for an additional freezer door shelf. But it was not included. So it's just wasted space. Why? Could be because there is a drawer in the freezer at the bottom, but it looks to me like there's plenty of room for a shelf on the door too. I'd like another shelf but not sure how to get one. Seems silly. - Wheels are AWFUL and sharp edges. We moved it a few feet to put it in place, doing our best to lift if up while slightly turning it to angle it correctly. And it managed to completely gauge and rip up a big hole on our sheet vinyl kitchen floor. It's not just ripped, but it's badly stretched so not able to be glued back down into place. Now we have to replace the whole kitchen floor since we can't find a patch for this particular sheet vinyl, ugh. You shouldn't have to precisely angle it and set it down in place just to avoid damaging your floor, why not a few extra bucks for some better rollers that won't destroy a vinyl floor? - Doors don't open and close on their own as you might expect, despite leveling.

The best designed fridge I have ever seen. It makes use of ever square inch. The controls are very easy to use.

The fridge is super quite... even the ice maker. IT keeps food very cold. It has a nice slim line look in the kitchen with no handles sticking out to hit your arm on LOL

I recently purchased the this particular refrigerator, and I couldn't be happier with my decision. This fridge has exceeded my expectations in every way. The sleek and modern design looks great in my kitchen, and the spacious interior provides plenty of room for all of my groceries and more. The adjustable shelves and door bins make it easy to organize everything, and the LED lighting is bright and energy-efficient. The fridge also runs quietly and efficiently, so I don't have to worry about high energy bills or annoying noises. Overall, I highly recommend the this refrigerator to anyone in the market for a new or used fridge and mine happens to be used!!. It's a great investment that will provide years of reliable service and convenience."

Love it the space the color the size everything about it screams Yass

Love our new Samsung refrigerator. Have been using this for about a month now and it works great. We have absolutely no complaints- food is cold, there is a lot of room in this model, and it's well lit inside (which was a concern after shopping around and seeing what is currently available). We don't use the water or ice often but every time we have everything has functioned as expected. It's beautiful as well. This was a replacement for a 21 yr old appliance that died and it's definitely inspiring a new kitchen makeover. I will be shopping for the rest of our appliances at Best Buy as we went all over in search of any replacement refrigerator we could find quickly and Best Buy was able to deliver on excellent customer service, best in-stock merchandise, and over-all best shopping environment and experience.

The fridge is very big and lot of space. Cools very well. I like the fact it doesn't have handles, save space. Negative things: 1. No light in the indoor water dispenser. 2. Less options to play with shelf location. 3. 1 drawer only on freezer side (old model had 2) and the drawer is smaller. 4. Ice maker is slower and has less ice in it. Nothing which is a deal breaker from my perspective. Not related to the product, the fridge was delivered with lots of dings and scratches on doors. Called Best Buy and they scheduled a replacement fridge immediately that I got within a week later and that fridge was in great condition (as it should). Way to go Best Buy for taking care of the issue in a quick and professional way. this is how it should be.

This fridge is so flush. I love the fact that it has no handles, it takes a bit to get used to, but honestly, the flush clean look it gives our kitchen makes this one of our most favorite fridges we've ever owned. It has so much light inside on both sides, the refrigerator side and the freezer side. Bright white LED lights all over, lots of shelf space and lots of freezer space. One down side is the ice maker is a bit small, so consider that if you and your family use lots of ice. This one works well for me and my wife since we don't use as much ice.

This is fridge is quite perfect all the way around. The stainless is flawless . It also does not have that pesky clear wrap protection film that is hidden under any of the trim so it comes off super easy. The led lighting looks very nice and indeed does light up the fridge quite a lot as well as the freezer. The shelves all the way around are huge and deep even on doors . Having no handles on the doors gives a nice very sleek design look , while also allowing to fit through most front doors without any hassles. The ice/water dispenser also has a sleek non stick / water repellent coating so this makes for an easy clean up compared to any other fridges i have had or seen, so none of those hard to clean water deposits . I put the fridge and freezer at 1 deg. Level higher than the recommended because I read another review stating it was to cold and some items in fridge would freeze on top shelf. This is NOT TRUE . After 2 hours it was at its temp levels chosen and after 3 days of using fridge , i found it could be a lil colder and the recommended settings are actually perfect . The fridge also has a ( turbo cool ) function on the control panel which allows it to rapid cool quicker . Since i had to have no sit time of fridge being stood up , while allowing all the freon to settle before plugging in , i was able to test this and it reached its temps in 2 hours instead of the estimated 3 hours . It does work well for cooling off rapidly during leaving the doors open while ur loading a bunch of groceries in its massive storage spaces , so that it can cool quicker . Water filter is easily accessible at the bottom of the fridge side location . I also do like the size and shape of the ice , as its about a 1 inch x 1 inch cube . Our family loves this fridge compared to our 25cf we had before it seems so much bigger . So love it and would buy it again easily depending on how long it last.

This Samsung refrigerator is extremely quiet. Simple, sleek design. Standard size refrigerator with no protruding handles. Ample room for all the food/drink needed for my family of four (2 teenagers, a college student, and an adult) & their friends! No dripping from the combined water/ice dispenser (including crushed ice!). Temperature controls are located inside the refrigerator door. Controls can be locked so little hands can't tamper with the temp settings. Setup was smooth and the team cleaned up all trash & inspected the unit to ensure there was no damage - Bonus: they contacted me early in the day and were able to deliver 15 min prior to the 2-hour delivery window first scheduled. Very happy with the purchase & very happy with the delivery team!

Very well-built fridge! Uses the new R600 refrigerant and it cools down fast! It was reaching its set temp within a couple hours of plugging it in. But the cons outweighed the pros for me. Pros: It's quiet! You can barely hear this thing running. The fans quietly kick on and off to recirculate the air throughout the day and the compressor ramps up if more cold air is needed. The all-around cooling is nice, the air just kinda comes from everywhere. Ice maker is very compact, and the cubes are a nice size. Water dispenser has the highest flow rate of seen! Fills bottles quickly and the touch controls are simple and sleek with a satisfying chime when pressed. The build quality of this thing rivals much more expensive fridges (I became more familiar with this than I should have having looked at several in person). The fit and finish is good, no sloppy assembly here. The doors have a good feel to them and close with a solid 'thud'. The core of this fridge seems very well designed and the cooling system seems like it'll last a long time. This is how fridges used to be built! Cons: The handle-less doors make the fridge a little more imposing depth-wise. This can be very noticeable in tight spaces. The handles are difficult to get used to. You’ll have to train yourself to use the right hand to open the left door and the left hand to open the right otherwise you’ll be awkwardly twisting your wrists. The LED lighting is poor, it only emits from the top which means as soon as you fill the fridge, the light to the lower shelves gets blocked. I feel like stuff will easily get lost in the lower spaces. The lighting situation is disappointing since our 10-year-old fridge had lights throughout. Shelves are not adjustable so you better like the placement; soda bottles must go in the door. Icemaker is very slow at producing ice (a byproduct of its compact size I suppose), if you use a lot of it, you may find yourself running out. The water dispenser doesn’t have a light! I didn’t know how much I’d miss this until I was spraying water on my feet in the middle of the night. Speaking of the dispenser, the nozzle is too far forward, it’s easy for it to miss the glass or bottle completely if the opening is on the smaller side. No deli drawer! This seems to be a theme with modern fridges, but I’m not a fan. I don’t like just tossing ham and bags of cheese on the shelves willy nilly… Conclusion: If you want a fridge that performs its core purpose of reliably keeping food cold for many years, this is the one to get! But if you’re used to a more conventional fridge, look elsewhere.

We bought this fridge when our old one stopped cooling properly. The old one would have been almost as expensive to repair as this unit was to purchase on sale, so we figured we couldn't go wrong. And we didn't. Overall, this has been a nice refrigerator for us. The temperature is fairly consistent in both the freezer and refrigerator compartments. It's quiet and seems relatively energy efficient. The filtered water which we drink from it is delicious. The capacity is just right for our family. The only very unfortunate thing about this unit is that the ice maker is, shall we say, absolutely horrible. It makes ice at what seems to be the rate of 17 cubes per century (an exaggeration, to be sure, but one which conveys how much we absolutely dislike the ice maker in this freezer). I'm not sure there are a lot of great ice makers in side-by-side refrigerators, but this one has to be nearly the worst. We had to purchase a countertop ice maker to supplement the poor ice delivery in this system. Other than that small gripe, though, we would totally recommend this refrigerator.

This is the fridge of my dreams...not really, but almost. It is large and incredibly spacious; that being said, definitely measure multiple times to ensure it will fit through the doorway. I love the digital temperature controls (we had a small basic fridge prior so this is a BIG deal to me). Plus it holds the ridiculous amount of groceries I have to buy for my teenager daughter and two boys. It is quiet, very sleek, and cleans up beautifully. Obviously, I am quite happy with my purchase!

I wanted a slim design refrigerator with a large storage capacity and this refrigerator fits all my needs. The all-around cooling is amazing! The installation was quick and easy. I love the LED lighting and the filter is easy to remove. I would 100% recommend!!!

On sale, this refrigerator is a good deal, and has plenty of space. However, 2 things to note is that the water dispenser does not dispense cold water, it is always tap temperature, I am not sure if this is by design or a malfunction. The second note is the manual says the ice maker makes a specific amount of ice per day, and we are seeing less than 1/2 of that. There is a power cool feature for the freezer that increases ice production and will run for 50 hours, but this cant be the solution for increasing ice production. I am going to try lowering the freezer temp and see if that changes anything.