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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,684 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good not expensive working great I got this from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was easy and was very respectful, the fridge looks great and works wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Side by Side is Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is easy to adjust. I prefer the ice maker in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home fridge good for the price enough space to our stuff in

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great purchase! Love the sleek design!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Absolute Garbage. DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst refrigerator I've ever used. The ice maker spit out chunks of PLASTIC the first time we used it. Called Samsung and they replaced it saying sorry this never happens. First basket of ice, PLASTIC! While waiting for them to come out and fix it again the entire ice maker froze up. They replaced this and again it immediately froze up. Even the tech that worked on it said this was the first refrigerator ever made. RUNNN!!! I begged for a new fridge and they insisted I get a fully new door, which I waited months for. Got the new door and here we are again, no ice and a frozen door. DO NOT BUY THIS FRIDGE!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Laura, we know the importance of a reliable fridge at home. Allow us to help.

      We recommend checking this link to help you troubleshoot the issue you have with your ice maker. Kindly click on the embedded word and watch the video included.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Here is a guide to help you if your fridge door is frozen. Please click on the embedded word.

      Frost forms in the freezer or refrigerator
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1149412649) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance has worked well so far. Just bought 3 weeks ago and we are pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Big and beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big refrigerator. Lots of room for everything. Love the ice maker in the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i don't like is water dispenser doesn't light up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps everything nice and cool unlike our previous GE fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I JUST LOVE THIS REFRIG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous version of this refrigerator, but this one is over the top. controls are finally in the right place, the ice maker is property positioned and the handle bars are never in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek & modern

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very modern & sleek. No handle bars sticking out.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the refrigerator was perfect for our needs

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, Lots of room inside. Lots of shelves makes it easy to spot where you store stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge. It is nice and works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Refigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space and best refrigerator! It is the best price and it is very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and spacious I really like it a lot the ice maker is small but it works great

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    2nd Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Ice maker small, shelving much cheaper than last Samsung. Overall quality is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator and the openness. I just have a scratch on the door from delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up myself in 2 minutes, looks great, works perfect.

    I would recommend this to a friend