Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
my fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is great, but it could use adjustable shelves on the refrigerator doors.
I would recommend this to a friend- Pros mentioned:Overall performance
Love Samsung products!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I love Samsung products, we are excited about our new fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent refrigerator and we were extremely happy with our sales associate
I would recommend this to a friend Great Samsung product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great price value very stylish the black color stand out and very quiet
I would recommend this to a friendGood buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice and real good price and convenience i will recommend to anyone
I would recommend this to a friend- Pros mentioned:Overall performance
fridg
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it this fridge it is beautiful delivery guys were great too very efficient
I would recommend this to a friend - Pros mentioned:Design
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Sleek design. Definitely recommend my friends for a stylish fridge
I would recommend this to a friend - Pros mentioned:Size
Best deal that I ever got
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it and my wife is very happy. This is so spacious. Very good deal from BB
I would recommend this to a friend Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and delivery was smooth. Would recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge but the installers sucked other then that everything is great
I would recommend this to a friend - Pros mentioned:Overall performance
refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it its a great fridge and the water and ice in the door is also great
I would recommend this to a friend - Cons mentioned:Ice maker performance
Worst Ice Maker On The Market, freezer is small.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First a minor issue: this ice maker does not come with a light so if getting ice or water at night in the dark you can't see how much you've received. Now the ice maker itself: it's absolutely the slowest I've maker out there. Approx. one set of cubes per day, if that. Then there's the issue that the ice repeatedly blocks up. After every single use I have to pull the ice tray out, first out the chute then sweap up all the ice that falls to the floor. It's a major pain in the backside. The freezer and refrigerator are ok but really small and not much lighting. I feeli paid too much for a unit with do many problems, it's really not worth it. Do a little research, read these comments and go by the ratings. DON'T PURCHASE THIS UNIT, you'll thank me later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Raidergsmith
We appreciate your patience in dealing with the situation you're having right now with your 27.4 Cu. Ft. Side-by-Side Refrigerator.
Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
The ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop.
I highly recommend visiting this link for the reference guide:
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144653012
Have a great day.
^Charles
- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets on purchase love it !! Worth every pennie
No, I would not recommend this to a friend - Pros mentioned:Capacity
Amazing refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Plenty of storage. I love the ice maker in the door!
I would recommend this to a friend - Pros mentioned:Capacity
House
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Good quality built, spacious, Would highly recommend it.
I would recommend this to a friend My new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and nice. For the minimalist. quiet, sleek, soft
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator for my mother and she is very happy with it.
I would recommend this to a friend - Pros mentioned:Size
Side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in existing space. So far so good after a month.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. The stainless steel looks amazing
I would recommend this to a friend New side by side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Wish there was a light in the lower part of the fridge.
I would recommend this to a friend