Customer Ratings & Reviews

We have been real happy with the refrigerator. The refrigerator runs very quiet. The interior lighting hasn’t been a problem for us, as some mentioned. The ice maker has been more than adequate for us and we like the amount of storage and depth of shelving in the refrigerator and freezer. We are pleased that the ice maker is designed to minimize its footprint in the freezer leaving more room for food. The ice and water dispenser in the door keeps hands out of the ice tray and thus seems more sanitary. Our well water was always good, but is even better filtered through the dispenser. Finally, we like the style of the refrigerator and the way the handles are incorporated into the edge of the doors. Overall, we have no real negatives to report.

It's very spacious. Ice maker is a little slow. The delivery guys were very cautious of scratching our doors and walls. They were very professional on how they delivered our refrigerator. Not a single scratch on the refrigerator.

Got it on sale, so far its been great. It fit perfectly in the space needed. Only thing is, design wise, theres no catch for water overflow from the dispenser but it doesn't take away from the overall design. We are satisfied with our purchase.

BB offered an excellent price on this refrigerator. We have had it about a month and it is working fine. Tremendous amount of space. The overall purchasing experience gets 5 stars. The salesman was professional and courteous. Delivered on schedule. The delivery guys were great with delivery, installation and haul away, I'm glad the salesman convinced me to pay extra for installation because it was a major job. I highly recommend.

The fridge has plenty of room, The issues are the ice maker is small and the ice chute can get blocked after awhile causing cubed ice to become crushed ice and then eventually no ice until you clean it out. Another feature that it lacks is a smaller meat/cheese drawer.

Love our new Samsung refrigerator. Have been using this for about a month now and it works great. We have absolutely no complaints- food is cold, there is a lot of room in this model, and it's well lit inside (which was a concern after shopping around and seeing what is currently available). We don't use the water or ice often but every time we have everything has functioned as expected. It's beautiful as well. This was a replacement for a 21 yr old appliance that died and it's definitely inspiring a new kitchen makeover. I will be shopping for the rest of our appliances at Best Buy as we went all over in search of any replacement refrigerator we could find quickly and Best Buy was able to deliver on excellent customer service, best in-stock merchandise, and over-all best shopping environment and experience.

Overall great purchase. Plenty of space, nice shelving capacity. Convenient temp controls..Could use a light at the water/ice dispenser.

This fridge is so flush. I love the fact that it has no handles, it takes a bit to get used to, but honestly, the flush clean look it gives our kitchen makes this one of our most favorite fridges we've ever owned. It has so much light inside on both sides, the refrigerator side and the freezer side. Bright white LED lights all over, lots of shelf space and lots of freezer space. One down side is the ice maker is a bit small, so consider that if you and your family use lots of ice. This one works well for me and my wife since we don't use as much ice.

I love this frig, its very nice. I want speak to some of the negatives in the reviews. The refrigerator shelves are not adjustable but I think they're set up perfect. The first 2 shelves will fit milk, the door will fit milk and 2 liter sodas. Lots of apace. It doesnt have a deli drawer, i bought 2 from amazon,theyre stackable and fit on 3rd shelf perfect. If you go that route get the ones that have little rubber feet, it keeps them from sliding. Its quite, i never hear it. The ice compartment is a little small but fine for me. There is a lot foom in the freezer with the ice in the door. Im hppy with my purchase.

Had it for a little over 3 weeks and it works perfectly. I'm amazed at how much more room it has over my old refrigerator and it fits in the same spot. They really know how to maximize space in this refrigerator. I went grocery shopping and we still have plenty of room left. I'm thoroughly satisfied with this purchase.

I've had this for almost a year and feel pretty comfortable reviewing it. We replaced a work horse 17 year old Frigidaire that was failing with this one, and honestly I miss the old one. It had better features for around the same amount of money. Best Buy was supposed to deliver it, but the Covid lockdown in my state happened about 3 days before, so we had to figure out an alternative delivery method (begging a friend with a trailer to pick it up) It has fair amount of space, but doesn't have a "deli" drawer, which makes organization hard. It has a nice sleek modern look which I really like. The spill guards on the shelves are very brittle and we already broken one. Samsung was responsive but sent us the wrong part. It holds good temperatures in the freezer and refrig. Ice maker is terrible. Hardly enough ice for a family of 3. It is slow to make new ice. Every month or so it just stops working and we have to reset it. Overall I'm not happy with it at all. We would return it and purchase a different one if we could (even for a higher price to get what we need), but these problems and issues have developed over the last 9 months.

Had rhis a couple months. Its quiet, and functions great. Storage requires organization. One large vegetable bin and a small meat drawer. These are deep but i dont care for stacking foods in the meat drawer. I added bins to hold things like bags of cheese, cheese sticks, and another for butter, blocks of cheese...things that need to be contained. The bins I added take up room but hold items like drawers and creates easy/quick access. Water/ice maker work well, no lights, there is an alignment issue when you put a glass under and dispense water, not a flat surface, glass tilts in to push the bar for dispensing water which exits at the very edge of standard size glass.

Very good overall. Large and spacious. Looks great. Only complaints are the small ice maker and definitely not fingerprint proof. Ice maker is fine as long as you aren’t having people over. I would recommend buying some extra ice. But this is a very minor issue. Would recommend this refrigerator.

This is a really large refrigerator, it looks nice in our space. I like the ice maker in the door and not taking up freezer space like my old one did. I love how I can lock the water and ice dispenser when I leave home or if I just don’t want anyone working it without me being present. It looks beautiful in my space and holds s lot of food. I haven’t removed the protective plastic from the front yet so I don’t know how well the fingerprint resistant feature works. The manual states not to place anything on the top or put magnets on the front so I stored my cereal boxes in the pantry.

Have this fridge over a year and a half at this point. Has been running great so far with no issues at all. Love the overall size and internal storage. It does keep things very cold and the very back of the bottom shelf seems to freeze any liquids. Had to bump up the temp by a degree from the defaults. The option to get crushed ice is a nice convenience. Only minor gripe I have that I wish I noticed before buying is that the shelves cannot be adjusted at different levels. A few times we had to put a 2-tier cake or something similar, we've had to remove a shelf completely.

Very happy with my new refrigerator. Very quiet & temperature control is spot on. Also is very spacious.

We love this fridge. It’s the first Samsung that we’ve owned and seems to be perfect. The color is so perfect and eye-catching. The price was nice for the big size too

Great looking appliance. Quiet operation. Very roomy in fridge area. Ice maker storage bin could be bigger and ice/water dispenser on door could use a light

I love my fridge/freezer combo! The installation was quick, and I love that it's spacious, very cold, and looks great!

First, I love the refrigerator. It’s design, capacity, and aesthetics make for a great appliance in any style kitchen. The bad news, the water dispenser mechanism on the freezer door does not work. Samsung sent contractors to the house and they can’t decide if it’s the whole freezer door or just the dispenser itself. I purchased roughly five weeks ago and it’s still not fixed. In addition, one of the plastic door shelf organizers was missing at delivery. I have total tech and after two calls it’s still not corrected. If everything was perfect at time of delivery and install this would be a 5 star review.