Customer Ratings & Reviews

First, I love the refrigerator. It’s design, capacity, and aesthetics make for a great appliance in any style kitchen. The bad news, the water dispenser mechanism on the freezer door does not work. Samsung sent contractors to the house and they can’t decide if it’s the whole freezer door or just the dispenser itself. I purchased roughly five weeks ago and it’s still not fixed. In addition, one of the plastic door shelf organizers was missing at delivery. I have total tech and after two calls it’s still not corrected. If everything was perfect at time of delivery and install this would be a 5 star review.

Very happy with my new refrigerator. Very quiet & temperature control is spot on. Also is very spacious.

I was looking for some specific features and I found it in this fridge. It's very spacious and elegant, the ice maker system in the door leaves big room in the freezer, although the ice maker is slow and the storage don't hold too much ice.. But I don't mind because of the open space in the freezer. I wish it was wifi capable but that feature comes in the counter depth model. Make sure you have the depth in your kitchen.

Lots of room, very quiet. This is not a counter depth refrigerator. The handles are part of the door edge so they don’t stick out which is nice. The shelves are large inside and on the door, much larger than a new GE we also have. The only bad news is the ice maker. It only holds a small amount and the ice jams. Even crushed ice jams. When you remove the ice bin to clear it you end up with a mess and ice everywhere on the floor. We don’t use a lot of ice so still 4 stars for us.

I love this refrigerator. The color is beautiful in my kitchen. It is easy-open with indented handles for easy access. The inside is roomy with ample shelves and drawers on the refrigerator side and freezer side. The ice maker on the door front has three choices for water and ice.

Very good overall. Large and spacious. Looks great. Only complaints are the small ice maker and definitely not fingerprint proof. Ice maker is fine as long as you aren’t having people over. I would recommend buying some extra ice. But this is a very minor issue. Would recommend this refrigerator.

Everything this refrigerator offers is just what we needed. Quiet running, plenty of storage, water, ice, and plenty of chill!

The look of the black stainless steel is what drew us to this model. Next the price was less than other fridges with these features. The nice thing about this model was that the ice maker is in the door. Other models will take up room in the top shelf of the freezer for the ice maker and give you small shelves in the door but we opted for this model to get back that top freezer shelf. The fridge runs quiet and has plenty of room. The only negative thing that we've found is there is no light when getting water or ice.

I love it's sleek, clean, trendy design, with temperature control panel for both freezer and fridge inside, very spacious and does its job well.

This purchase replaced a faulty Open-Box of a much more expensive unit from a different brand. Thing is though, we like this one as much as the other unit that originally cost almost $2K more! We chose this model for our second home in Florida originally and then duplicated the choice up North and love the huge capacity and the overall way things are laid out. We thought we would not like the fact that the shelves are not adjustable, but they have worked out just fine. Plenty of places for those big jugs of milk and tall bottles of various things. And with lots of space, you don't end up jamming things together so much, so things don't get lost and the shelves don't end up so "yucky" either - it's easier to keep clean. According to our appliance repair guy, it's a much better arrangement to have the ice maker in the freezer compartment instead of in the refrigerator compartment. We can agree with that since our last fridge died a slow death due to the fact it was a French door model and had the ice maker in the refrigerator compartment. That's a mistake we won't make again. We have never had a side-by-side before and thought we would not like it. It turns out we were wrong and really like the design.

Great expansion from our old fridge, spacious on both fridge and freezer. Ice maker works as well as it should have, bucket filled within 24 hrs of plugging in. Household of 2 adults and getting ice once every couple hours, we have not needed to wait for ice to be made. Operation is very quiet and hardly noticeable. It took a total of 2 hours from plugging in to getting cooled/cold enough to store food.

Great refrigerator. Bright LED. All around cooling is awesome, there's no warmer spots. Lots of space. Very convenient larger storage space. Very quite.

Love the space. Love the color. Love how it cools on each shelf.

Our LG fridge blew a compressor recently, so we picked up this Samsung model. Pros: - Space. There's plenty of space in both the refrigerator and freezer compartments. Both are well-lit by LED lighting. The upper produce compartment is topped by a glass shelf, so (until we start filling that shelf) we can see everything in that compartment. Plenty of door space for milk, drinks, sauces, etc. - Large water/ice dispenser. Our previous fridge's water/ice dispenser was short, requiring me to tilt large glasses and press the switch with my finger to dispense. This fridge accommodates our largest cups. - Stainless steel finish. The finish really is fingerprint-resistent! Old fridge would show prints if you looked at it funny. - No protruding handles. Old fridge had handles that jutted out 2-3" from the front surface of the fridge; this fridge has recessed finger grips in the center and top door edges for pulling the doors open. - Temperature display. When first plugging in the unit, the temperature display inside the fridge shows the actual temperatures of the fridge and freezer compartments as it cools. - Icemaker in door. This saves a lot of space in the freezer compartment for groceries. Cons: - Protective plastic coating. Like most high-end appliances, this unit came with a protective plastic wrap covering the stainless steel doors. Manufacturing apparently wrapped the outer door shells in the plastic, then attach the shells to the doors, because the plastic is tightly wedged into the seams, leaving little plastic tufts surrounding the doors. I'm still trying to pull them out. - Water dispenser buttons. The 3 dispenser buttons (water, cubed ice, crushed ice) seem to be capacitive touch buttons. Today I was desperately trying to switch to water, but my presses wouldn't register. Later on it seemed fine. - Dispenser lag. Dispensing ice incurs a ~2.5 second lag from the time you actuate the switch with your glass to the time the dispenser motor activates. Minor annoyance. - Crushed ice dispensing. I tried dispensing crushed ice today, and it seemed to shoot everywhere! Maybe I didn't hold my cup close enough to the dispenser opening. - No dispenser drip tray. This refrigerator has a recessed cavity to catch spilled water/ice. Our last refrigerator had a removable tray. Not a huge deal, but I've been using more paper towels with this fridge.

Disappointing that Samsung got cheap on this fridge to save a little and instead of having a great fridge this is mediocre. It is very quite, we don't hear it from 15 ft away from the couch except when the ice drops, size is nice but the pros stop here. No led light at the water dispenser so if you are n the dark good luck filling up your glass of water, the all in one water/ice dispenser is kind of annoying, takes wasted time to press each time to get ice and then water, why not just have the separate like in older models. In the fridge there is only one strip of led lights on the top so from the middle to the bottom the fridge is very dark, you can hardly see anything, I can't believe Samsung didn't put some LEDs on the wall midway to make this fridge great. Also this fridge is missing a drawer for cold cuts, how much a drawer can cost Samsung? Instead of providing these features to make this fridge great Samsung went the cheap route to save few bucks. Very disappointing!

I purchase a refrigrator from best buy and am extremely satisfied. Its spacious, energy efficient and keeps everything perfectly chilled. The sleek design fits beautifully in my kitchen. The delivery was prompt and the setup was hassell free. Highly recommended for anyone.

Love love love the refrigerator. It’s super big and super spacious inside. Nice and bright inside. Stays cold and the water and ice dispenser is great.

It's a beautiful Refrigerator, quite, spacious inside and well thought out as far as styling. I am very happy with my choice.

It’s a good size refrigerator with lots of space and great design. My only small issue is the cube ice, sometimes it comes out as crushed ice instead of ice cubes.

I love the Samsung appliances , the only thing is that I did not pay attention to the size of the ice maker . It’s kinda small . Overall it’s great .