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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,683 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Samsung Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung appliances , the only thing is that I did not pay attention to the size of the ice maker . It’s kinda small . Overall it’s great .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Five stars all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB offered an excellent price on this refrigerator. We have had it about a month and it is working fine. Tremendous amount of space. The overall purchasing experience gets 5 stars. The salesman was professional and courteous. Delivered on schedule. The delivery guys were great with delivery, installation and haul away, I'm glad the salesman convinced me to pay extra for installation because it was a major job. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, looks great lots of space. Easy install. Though scheduling the installation itself was an absolute nightmare.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It fits perfectly in my space and it gets COLD!!! Great size for my family and gives me all the storage I need. I purchased it from the Best Buy Outlet store so it has a small dent on the freezer door, but the black finish is so nice it camouflages the dent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great basic refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and cools much better than my old refrigerator. Doesn't have all of the bells and whistles but is perfect for me. Has 2 bottom drawers in the fridge. The shelves aren't adjustable. No drawers in the freezer area, only shelves. Doesn't hold enough ice for a family gathering and no rapid ice option, but love that the ice cubes are on the smaller side. It is very quiet. Love that it doesn't have handles. It looks very sleek. It is not fingerprint-proof, but they are not very noticeable. Very good purchase, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    It’s a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent size refrigerator. The only little downside is the ice maker. It’s a small one but on the flip side it creates more room in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So spacious. I love it. Ice dispenser was not working, but called customer support and was fix within days. Absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Awesome but need small improvements for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage space in the refrigerator although the freezer it would be nice if it had baskets to hold all frozen items instead of shelves where everything slides around and the icemaker is very Small and when it dispenses cubes you will not get whole cubes it's a mix of cubes and shards of ice. But it does cool very well on the fast cool settings and it has the most room in a refrigerator that I've seen compared to my oldone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great looking, quiet, modern refridgerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new Samsung fridge. It looks great, is super quiet and has a ton of room inside. The door shelves on the fridge side are massive. We used to struggle with fitting condiments in the door, but now we have acres of room to spare. We do miss the cheese drawer, that is a small sacrifice to make. The freezer is spacious and since the ice maker unit is all built into the door, no shelf space is lost to the ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Modern and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Door open alarm is helpful. A lot of light inside. Very cold on both sides. Clean modern look. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Space

    Rated 4 out of 5 stars

    Great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fingerprint resistant surface. You have to remember to change the ice/water setting to your preferred selection since the ice and water come out of a single opening. Lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good but flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the space and item capacity of this refrigerator. The only drawback I have is the quality of the ice maker and its dispenser. The ice seems too chunky for the dispenser and it has a hard time crushing said ice and dispensing it. Ice does not fall within the specified area. Chunks fly all over the place.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Keep cool with this Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Great color that looks amazing. Easy to clean. Lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Sleek and modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this fridge for about a month now and it’s great! Looks sleek and modern and has lots of space to keep your items cold! A couple of things to note; the shelves are not adjustable, the ice maker is a bit on the smaller side and could use a light in the water/ice dispenser area but not a deal breaker for us.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ice maker is small but very quiet fridge looks great and is very roomy! love it so far

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    So far so I good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this refrigerator which replaced an 18yo Whirlpool that never gave us any problems. Temps seem consistent in the refrigerator and lots of extra capacity for us. Only complaint on the fridge side is lack of a drawer, which has been solved fairly easily with an aftermarket option. Freezer.side occasionally has some frost on the shelves but never any buildup or anything, assume that’s normal. Only complaint might be ice production…seems like it’s barely keeping up with 3 adults in the household…but it’s keeping up so I won’t ding it any stars for that. Let’s hope for 18 years out of this one (haha not likely).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy with my new appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I this is the second time that I purchased appliances from Best Buy. They always deliver within days. My new stainless steel refrigerator is great. It is wide and the compartments are very spacious. It is easy to clean. The ice maker is very quiet. I have it at a low temperature and it keeps good fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Nice refrigerator, but check out everything before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a huge hurry picking out a refrigerator since mine decided to go out and I was without a refrigerator for a few days. I did like how this refrigerator looked very sleek, with a lot of room. I really wish I would have looked at the bottom drawer better that I used to store the meats and cheeses, that is where the water filter is located and it takes up quite a bit of room in the drawer cutting it down by at least a quarter. I didn't notice that right away in the pictures and I wish I had. After hooking up the water and getting the ice set, I noticed the spout would drip water here and there. There is also no tray to catch any fallen water or ice, so I see me having to wipe up that area quite often with my little one. Overall I do love the storage and the refrigerator drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks its really a beautiful refrigerator and it keeps everything really cold in the refrigerator especially my drinks and has big shelves and lots of space for gallons my old refrigerator could only hold gallons on the door shelves so thats a plus my only complaint about this refrigerator is that it produces very little ice daily it takes way too long to fill and its a small tray too 3 cups of ice and its empty

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 3 out of 5 stars

    Samsung 27.4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Modern look, spacious and works great. Cons very poor lighting on one light on top which only illuminates food on top shelves and stainless steel scratches very easily..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, GHOST23, for sharing your thoughts on this refrigerator. Samsung is always grateful for feedback from our valued customers like you. ^Jecca Samsung