Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good appliance work very good. Make too fast ice
I would recommend this to a friendGreat refrigerator for the money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely buy again. Great customer service and delivery. The product was well worth the money.
I would recommend this to a friendAppliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is nothing comes with manuals Especially the stove with air fryer A How to would be very helpful
I would recommend this to a friendGO4IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so excited to get our new samsung 27.4 ft side by side refrigerator. The service was great and the sales person was very helpful.
I would recommend this to a friendMr.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung 27.4 cu ft. side by side refrigerator in stainless steel. Its a little hard to keep the finger prints off.
I would recommend this to a friendDefective fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered with a crack in the plastic nosel where the water comes out. I was told they don’t handle parts, so they will exchange it with another fridge. I wasn’t happy, but it was the only option they gav3 me. The next week they delivered another one, but we didn’t except because it had a big dent in the back. Still waiting for a third to be delivered
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144565212.
-Noraina
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was knowledgeable and personable. Delivered exactly on time by two great delivery guys.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator with water and ice machine. It is recommended to everyone. This is my 2nd purchase.
I would recommend this to a friendBest Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing freezer. I Love that they came and installed where I wanted to. I really recommended
I would recommend this to a friendRita
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What more can I say, the service was truly great loved it
I would recommend this to a friendTrust
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only problem was that some of the merchandise was available at the time of the purchase and later wad not available. ???
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im am satisfied with the appliance..the only thing was that one of the shelf on the freezer door is sold separately..that was a bummer
I would recommend this to a friendMy Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design of the Samsung refrigerator the water and ice work great its magnetic on sides and front, it's easy to clean.
I would recommend this to a friendref
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good ref help take care of family while making kitchen shine.
I would recommend this to a friendSweet buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was extremely please with this purchase. The installation went smoothly aswel.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Fridge HORRIBLE CUSTOMER SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge due the fact that it had the fastest ship and arrival time over other franchises. The delivery date was in fact wrong, no one called to let us know it had been changed, no one could give any explanation. Had to wait another week for it. Great product, but Very Poor Customer Experience and evening worse Customer Service on corporate side of it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144708721.
-Noraina
Samsung 27.4 side by side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridg so far. Good ice maker and water dispenser. Water is good with the filter.
I would recommend this to a friendExcellent deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Quick delivery. Thanks Best Buy!! Small dent from transport but was compensated fairly.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great quality refrigerator for the price.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year, the ice dispenser stopped working. I wish I could return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Joanne, we are sorry to hear that you are having this concern with your refrigerator. We would like to look into this further with you. If you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144092043) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay