Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- |
- SKU:
- 6397560
Customer reviews
Rating 4.5 out of 5 stars with 4655 reviews
(4,655 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Space
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best refrigerator I’ve purchased. The space how fast it makes ice
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
annie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a large capacity and excellent internal design.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 3 out of 5 stars
Missing basic features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing that Samsung got cheap on this fridge to save a little and instead of having a great fridge this is mediocre. It is very quite, we don't hear it from 15 ft away from the couch except when the ice drops, size is nice but the pros stop here. No led light at the water dispenser so if you are n the dark good luck filling up your glass of water, the all in one water/ice dispenser is kind of annoying, takes wasted time to press each time to get ice and then water, why not just have the separate like in older models. In the fridge there is only one strip of led lights on the top so from the middle to the bottom the fridge is very dark, you can hardly see anything, I can't believe Samsung didn't put some LEDs on the wall midway to make this fridge great. Also this fridge is missing a drawer for cold cuts, how much a drawer can cost Samsung? Instead of providing these features to make this fridge great Samsung went the cheap route to save few bucks. Very disappointing!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello! Thank you for taking the time to share your Samsung experience. ^Ty
- Pros mentioned:Capacity, Design, Overall performance
Rated 5 out of 5 stars
Doreen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beautiful Refrigerator, quite, spacious inside and well thought out as far as styling. I am very happy with my choice.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good size refrigerator with lots of space and great design. My only small issue is the cube ice, sometimes it comes out as crushed ice instead of ice cubes.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was extra easy, guys knew what to do. Refrigerator has performed perfect. Wish ice storage was bigger, but maintains ice levels well. Overall very pleased.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung 27.4 cu ft Side-by-Side SS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month, the refrigerator works great. The ice maker keeps up without a problem. No noises and the finish is easy to clean.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Thank you. Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator it's beautiful and works great.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 10 year old Samsung refrigerator with this newer model. The ice dispenser gave up in the old model and the technician was asking $550 to replace that. So it made plenty of sense to rather buy a new one. Samsung folks have tried to improve the ice dispenser by eliminating the flimsy flapper, but the new design still is glitchy and drops ice to the floor. Otherwise, its a great refrigerator with plenty of space and cool lighting. Quiet as well. I’ll buy it for the price and space.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there csserious, I would like to congratulate you on your new Samsung Refrigerator and want to thank you for leaving your review. We are glad to see that you are pleased with your machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 5 out of 5 stars
So far so I good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with this refrigerator which replaced an 18yo Whirlpool that never gave us any problems. Temps seem consistent in the refrigerator and lots of extra capacity for us. Only complaint on the fridge side is lack of a drawer, which has been solved fairly easily with an aftermarket option. Freezer.side occasionally has some frost on the shelves but never any buildup or anything, assume that’s normal. Only complaint might be ice production…seems like it’s barely keeping up with 3 adults in the household…but it’s keeping up so I won’t ding it any stars for that. Let’s hope for 18 years out of this one (haha not likely).
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design, Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works good too it is specious and has appealing design
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performanceCons mentioned:Dispenser light
Rated 4 out of 5 stars
1st ourchased refrigerator in 35years.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st of all, none of the features were explained to us when we bought this. Partially our fault and mostly the salesman, who was only an order taker and did not sell. The fridge works great and has more space than we know what to do with. Makes ice quickly and the fridge area is very cold. What we didn't realize is there isn't a light by the water/ice dispenser. Make a big difference when it's dark. Also, there isn't a butter dish. May seem like a little thing, but when you have had one forever, it makes a difference.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I haven't had this refrigerator long, I love it thus far. I was a bit leery of Samsung for appliances but this refrigerator has served me well. I love the spacing in it, the features that enable easy setting of temperatures and also the warning bell if the refrigerator or freezer door has been left open for an extended period. Great icemaker and water dispenser and it was easy for the team to install. Having the inner handles means less chances for fingerprints everywhere and it's been easy to clean.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performanceCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Awesome but need small improvements for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent storage space in the refrigerator although the freezer it would be nice if it had baskets to hold all frozen items instead of shelves where everything slides around and the icemaker is very Small and when it dispenses cubes you will not get whole cubes it's a mix of cubes and shards of ice. But it does cool very well on the fast cool settings and it has the most room in a refrigerator that I've seen compared to my oldone
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Great looking, quiet, modern refridgerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love our new Samsung fridge. It looks great, is super quiet and has a ton of room inside. The door shelves on the fridge side are massive. We used to struggle with fitting condiments in the door, but now we have acres of room to spare. We do miss the cheese drawer, that is a small sacrifice to make. The freezer is spacious and since the ice maker unit is all built into the door, no shelf space is lost to the ice maker!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Nice refrigerator, but check out everything before
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in a huge hurry picking out a refrigerator since mine decided to go out and I was without a refrigerator for a few days. I did like how this refrigerator looked very sleek, with a lot of room. I really wish I would have looked at the bottom drawer better that I used to store the meats and cheeses, that is where the water filter is located and it takes up quite a bit of room in the drawer cutting it down by at least a quarter. I didn't notice that right away in the pictures and I wish I had. After hooking up the water and getting the ice set, I noticed the spout would drip water here and there. There is also no tray to catch any fallen water or ice, so I see me having to wipe up that area quite often with my little one. Overall I do love the storage and the refrigerator drawer.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery and installation by the Best Buy crew. After reading the instructions, I set the temperature I wanted for the separate freezer and refrigerator sections. Then I checked the actual temperature of each section using my thermometer. The actual temperatures turned out to be right on the settings I selected.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance, SpaceCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator even though it is an open box everything works well. It is a beautiful color and very sleek. There is lots of space for everything. The only thing I would change would be for the ice machine to be a little bigger, sometimes we run out of ice when using it. Great refrigerator!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Very happy with my new appliances
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I this is the second time that I purchased appliances from Best Buy. They always deliver within days. My new stainless steel refrigerator is great. It is wide and the compartments are very spacious. It is easy to clean. The ice maker is very quiet. I have it at a low temperature and it keeps good fresh.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Sleek and Roomy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have truly been enjoying our refrigerator. We have so much room until we don't store as much in our deep freezer. It is so quiet and easy to clean. The freezer holds a lot of items, and it is truly deep. We also love the black stainless steel and no handles. A great Buy!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend






















