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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,683 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Sleek and Roomy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have truly been enjoying our refrigerator. We have so much room until we don't store as much in our deep freezer. It is so quiet and easy to clean. The freezer holds a lot of items, and it is truly deep. We also love the black stainless steel and no handles. A great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 5 out of 5 stars

    Awesome Refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It has so much room. I wish that the shelves were adjustable, but I have so much room that it really doesn't matter. Love the ice maker and water.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sleek and modern refrigerator back in January 2023 in the black stainless steel color. I love it so much that, I purchased another one for my basement remodel. Great price and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Roomy and chilly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a little over 3 weeks and it works perfectly. I'm amazed at how much more room it has over my old refrigerator and it fits in the same spot. They really know how to maximize space in this refrigerator. I went grocery shopping and we still have plenty of room left. I'm thoroughly satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Good refrigerator, spacious.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After delivery, which was just a drop-off on the kitchen, I connected the water hose kit that I was handed by the delivery driver. The water dispenser dripped for awhile after using it, but the next day stopped dripping, hasn't dripped since. Then I read a card inside of the refrigerator that stated the delivery persons were supposed to install the water connection hose. Not very good customer service on their part. The refrigerator works very good, very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Happy with purchase and install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really happy . Lots of interior space on the shelves . Nice and quiet . Like the no handle look and fingerprint resistant finish. Do wish it had a third drawer . One small issue when first installed and running .. smelled hot but once fridge reached temperature it us all good Install was quick and professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale, so far its been great. It fit perfectly in the space needed. Only thing is, design wise, theres no catch for water overflow from the dispenser but it doesn't take away from the overall design. We are satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator! The inside is very spacious. It fits a lot on the doors which is great to keep it organized

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Beautiful and Cold - As It Should Be!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator. It is spacious, keeps the food cold and is very user friendly. The stainless steel is beautiful. Also, the surface is magnetic, so if you like to keep refrigerator magnets, it works well. FYI - there is only one drawer inside the freezer door, although it looks like there is a place for 2. The price was reasonable - not overly expensive like the bottom freezer styles.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    I like the doors.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very spacious. Ice maker is a little slow. The delivery guys were very cautious of scratching our doors and walls. They were very professional on how they delivered our refrigerator. Not a single scratch on the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, deep door trays for gallon jugs, ice maker and water dispenser work great and are designed well. Shelves and drawers seem well designed and built

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Chilly A fridge :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned it for 6 months now with no issues great for our household of 5 people. Ice machine cant keep up when we have people over but for us it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Reasonably priced side-by-side refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a refrigerator delivered quickly. Best Buy was able to deliver this refrigerator in 4 days. This is a good value for a larger capacity side-by-side refrigerator with water/ice in the door. Although the shelves aren't adjustable, the extra space should work for most people. It looks very nice and is very quiet. Had it almost 2 weeks, pleased so far. Also purchased Best Buy's extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samson side-by-side refrigerator freezer. It has so much space on the shelves the freezer is phenomenal. It keeps the food really cooled. It has so much room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It is an okay refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this for about 6 weeks and had to return because I just couldn't get used to a side-by-side. Last time I used a side-by-side was over 25 years ago so it was hard adjusting to not having the full width of either the fridge or freezer. I will say this fridge is very spacious and should be able to meet a large family's need. One annoying feature is that the bottom fridge drawer is awkward and it is a bit difficult to get things in and out. The lack of adequate storage space in the freezer door was a big let down for me as this where I store lots of everyday ingredients I use for cooking. The fridge on the other hand has ample storage space on the door which I absolutely love.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Happy with new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with our new refrigerator. It looks sleek, runs very quietly and is amazingly roomy on the inside. I like that the water dispenser is flush against the door. The ice maker works well, including the crushed ice.Our son purchased the identical model before we did and invited us to take a look.That convinced us to make the purchase. Delivery and set up went super smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great Side-by-Side Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been fantastic for us. It’s very roomy, has a contemporary design, and works like charm. The only feature we’d like is lighting for the water/ice dispenser, as the black stainless steel finish makes the area quite dark. Delivery team was excellent and removed the doors from the refrigerator as well as our front door to move it into place.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works good too it is specious and has appealing design

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great refrigerator, very spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this refrigerator! Amazing how much more space I have for a minimal upgrade from previous refrigerator. Especially like the “no handles” feature.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Love the refrigerator but not the ice maker.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge but hate the ice maker. The fridge and freezer are roomy and keep the food at perfect temperatures. Plenty of space to hold all of my weekly shopping. The ice maker, on the other hand, does not make enough ice and when dispensing cubes still dispenses a lot of crushed pieces. It spewes ice pieces all over the place.

    No, I would not recommend this to a friend