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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,684 reviews
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Competitive price Easy to find on Best Buy web site

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget samsung.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Water and ice dispenser is great. LED white lights in the inside make it clear and spiffy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator doors don't line up and not a deli drawer but all in all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elliott mixson

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not any thing at this time but i need my water line install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good frige

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good frig but the park inside is a little small. You really have too keep everything in order. Ice and water is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good and cheap fridge and I finally found it , thanks to bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, quick to get..and was willing to come back and install since it woukdnt fit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker doesn’t stop unless pull the bucket out

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Pamela,

      Thank you for taking the time to leave this review.
      We understand that your fridge ice maker is not stopping unless you pull it out.

      The ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can approximately make two trays of ice every 3 hours.

      The ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      I highly recommend visiting this link for the reference guide:

      Test or reset your Samsung ice maker
      https://www.samsung.com/us/support/troubleshooting/TSG01207806/
      How to maintain the ice maker
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide them with this number (1144925876) when you message us to help our team pull up your information.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Nice simple fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cold water thru the door! Wish there was a thin drawer for lunch meat but happy with the fridge. Door hold a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice very slow , tried several temp settings. No light in ice/water fill area

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. I see that you are not satisfied with how fast the ice maker is. I would like to make sure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001015/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awesome refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great investment, quality and price unbeatable.. Easy and fast purchase online. Fast and professional delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the refrigerator was delivered the technician measured and it was too big for the space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Easy, I am so glad you are enjoying your Samsung Refrigerator. Thank you for choosing and recommending Samsung. Your feedback is greatly appreciated. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so beautiful I don’t want to even use it. The only downside is that it is NOT finger print resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean look with an external ice maker. My only wish was wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got to get use to the newer shelving and places for butter etc. Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigeration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this samsung refrigerator. The cooling system is good. the ice maker is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and price. Amazing delivery and installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge specially the crushed ice fucntion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i was looking for in a refrigerator from Samsung

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator I am very disappointed in the black stainless steel. It scratches and dents very easily. We scratched it in the first week and the plastic coating they put on it is impossible to get off and 4 months later I still have it on in spots. So much for my beautiful new kitchen.

    No, I would not recommend this to a friend