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  • Front. Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - White.
  • Angle. Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - White.
  • Left. Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - White.
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  • Alt View 19. Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - White.
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Which Samsung Side-By-Side Refrigerator is right for me? video 2 minutes 04 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - White

Model:
RS27T5200WW/AA
SKU:
6397560
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,684 reviews

  • Fridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a unexpected purchase but a great purchase none the less.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys that delivered and installed were very nice and did a great job adjusting.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the size of the shelves and also how the freezer is laid out.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • Bestbuy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is very good enjoy the ice maker and fresh water the security when fridge stay doors open to long

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • Don’t overlook this model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Love the handprint resistant stainless. Very satisfied, and it was in stock.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Axel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy for this work I recommend this company.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Samsung 27.4 side by side

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker over freezes after one year and protection plan is useless . Geek Squad Tech LoHeng H and Jeremy , are totally incompetent techs. LoHeng told me I would have to pour hot water through the water dispenser every time it plugged up and Jeremy told I shouldn’t use my Icemaker more then 4times a day cause that cause it to plug up. I paid 1500.00 this refrigerator and I wouldn’t have ever purchased this refrigerator if I knew it’s was going to cause so much problems in addition to having to deal with such incompetence!

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • New refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice, when I was first looking i was told it would be 3 months to get it but this came in 1 week.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it í okay, I will recommend this product to my friend

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrigerator but it was mussing a center drawer. Overall is a wonderful refrigerator.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • Needed upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for our space and what we were looking for.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. Freezer works amazing though. Cant beat it for the price

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Abbb, congratulations on your new Samsung Refrigerator and thank you for taking the time out of your day to post a review. We are excited for you and glad to see that you are enjoying your new machine. We would like to thank you for choosing our Samsung family. ^Brad Samsung

  • Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but water messed up within days, but nice value

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DDKDONTPLAY,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator's water being messed up. We will surely notate this feedback for better products and options in the future.

      I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/

      Water dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      Replace your water filter in your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00060149/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RS27T5200SG/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144419132

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Nice refrigerator but lacks ice capacity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is fairly nice for the price. The ice dispenser is slow and it holds a small amount of ice.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Purchased a refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was a smooth transaction, delivery guys were very courteous, and the item was delivered on time.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • FAST DELIVERY/DELIVERY PEOPLE WERE SKILLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY HAS AN EXCELLENT IN HOUSE EXPERIENCE FOR INFORMATION. AND THE LENGTH OF TIME FOR DELIVERY WAS PROMPT.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales person and delivery guys were awesome. They explained how to use the machines once installed

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Great shopping experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience shopping for refrigerator and extended warranty.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend

  • Best customer service ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator and customer service was excellent!

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Looks Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator. Sometimes it is a little loud but it’s bareable.

    This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

    I would recommend this to a friend
Page 201, Showing 4,001-4,020 of 4,684 reviews
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