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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,684 reviews
  • Rated 5 out of 5 stars

    Neal's fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only negative thing freezer is too cold for ice cream can't set freezer temp high enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything from the equipment to the service and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refrigerator for the Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very nice, could have a bigger icemaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, very satisfied with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not pleased that no one inform the credit card company I'm getting billed for the wrong one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator! The water comes out cold and the ice maker works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Avoid samsung friges

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of crappy, ice maker doesnt seem to make ice and leaks. And the whole think has a.bad layout, really regret buying it, it was my second Samsung fridge

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Side-by-side refrigerator well priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. I was notified for every step of purchase through delivery and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Home appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance purchase from bestbuy, would recommend to anyone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so happy you had a good experience, Junioracv2! Thanks for choosing Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Good price fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge and good price for a Samsung fridge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, I bought for my sister, I paid for new coil tubing connection and they did not put it in. My sister now has water damage to floor in kitchen and ceiling in game room. Thanks for a bad experience, Ive always promoted Best Buy until now

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we love this fridge. Decent storage but would have liked a meat drawer in the fridge side. Only complaint is the water filter is in the bottom of the unit. Makes it a little harder change it if your older and bending is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge, large and the ice cubes are perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My double door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked double doors, it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. The delivery men from bestbuy were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keenon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great open box appliance that I really enjoy. I Iomega it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator for the price, quality construction, easy to use. Looks good as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The only issue I have is the lack of compartments and drawers

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mommy2hot, I would like to congratulate you on your new Samsung Refrigerator and really appreciate you taking the time out of your day to share your experience. We are happy to welcome you to our family and know that you have some design concerns with your unit. We can forward this information to our design team for future products made with your in mind. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been good. Fridge section temp is varies little bit depends on the height.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Employees ruin reliable customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online shopping experience was more then satisfactory but he store employees were more then unprofessional and extremely unhelpful wouldn’t go back to the new Hartford ny outlet unless absolutely necessary

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Delivery issue but love my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was a month wait too long but do love my fridge

    I would recommend this to a friend