Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service The delivery and installation Service no problems.
I would recommend this to a friendExactly what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took a long time researching refrigerators and I’m so glad I did because this one is perfect for our family. The lighting is great and the water on the door doesn’t leak. The installers were safe and courteous while getting the job done. I’m so happy with this purchase!
I would recommend this to a friendAwesome Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Fits perfectly. Easy to install. Easy to use.
I would recommend this to a friendSamsung.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product always been a samsung fan. and really like the black stainless steel.
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, Didn't realize i wouldn't be a fan of the door handles
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge and the delivery from best buy was quick and professional.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Justin, I want to congratulate you on your new Samsung Refrigerator purchase. We are pleased to see that you are beyond satisfied with your machine. We are happy to welcome you to our growing family and thank you for choosing Samsung in you home. ^Brad
Unhappy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this originally the first week of May and it came on June 12. When it was delivered, the waterline had been damaged. So, a new one was sent but not until June 26. This one arrived with a dent on the front door. A new one was to come on July 3 but the delivery company was in an accident and was unable to deliver the new refrigerator. One is suppose to come next Monday, July 12, basically two months from the original order. We will see if this one is finally without damage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store about the status of the delivery of your fridge.
Have a great day.
-John
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves that if you leave the door open it beeps
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product great price quick delivery and star5
I would recommend this to a friendcool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Classic in style............................................
I would recommend this to a friendBill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice fridge. Wish it had more features
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful finish, really recommend the black stainless steel!
I would recommend this to a friend- Pros mentioned:Design
Excellent Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this fridge high not the most high tech in terms of features, it gets the job done for a great price and with a very sleak appearance. Samnsung is always an excellent appliance brand!
I would recommend this to a friend Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and it makes good ice and the water is cold
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge but i had to send back due to ice machine cord broke
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! I get yelled at now when I leave the door open now but I love it.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Crushed Ice sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should rename the crushed ice into chopped ice worst ice maker ever owned. Two thirds ice cube still left mean like 90 percent of this ice cubes pretty much there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkC,
Let us get you assisted with the ice maker.
Below are steps to help you make the ice maker work. Please watch the full video and click on the hyperlinks for further assistance.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145997530 to help our team pull up your information.
Have a great day.
^Aloe
glad it was fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not what we wanted but finally was able to get a refrigerator that doesnt leak
I would recommend this to a friendLoving my new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge love the new black stainless quick ice maker
I would recommend this to a friendExcellant.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Value for money. Easy to use excellent product.
I would recommend this to a friend