Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4683 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,683 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Beautiful, quiet, works perfectly (almost) Cons: Doesn't have a water/ice dispenser light The crushed ice doesn't always come out crushed. (calling Samsung about this issue) I love the black stainless steel color, so sleek, looks great and very easy to keep clean. Over all, I am very pleased with my purchase and would purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good fridge with only minor annoyances

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge for the price. Super spacious and easy controls. Surprisingly quiet. Feels well built, ignoring the lemon of course. Only have a couple of tangible complaints and one lemon. 1. 1st one we had delivered was defective, it happens. Best buy was on point getting us a replacement even tho they were back ordered. Impressed with the customer service. 2. The water dispenser button is stupidly designed. You press in the middle, pushing the bottom does nothing so its hard to fill glasses without spilling. Basically you place the glass down and use your hand to push the lever even tho it looks like you should push the glass against the lever. 3. Finger prints all over the front. You will want to clean doors frequently. Not an issue as its really good looking when wiped down

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to upgrade from a basic fridge and don't need all the bells and whistles then this refrigerator is perfect! Very spacious. Can fit a lot of things. Only gripe is that taller bottles like 2 liters don't fit on top shelf. I don't believe the top shelf can be adjusted (at least I haven't figured it out yet). In my old fridge, I could move the shelves to different notches to customize it to my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente equipo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance, great cooling, quiet operation, keeps vegetables fresh much longer, and I love the ice dispenser—it makes both cubes and crushed ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Awesome Fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator and lots of space. I really love the Black Stainless Steel, we already had the range to match.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is gorgeous. My grandmother is very pleased with her new fridge. Easy install and a great addition to the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Rerigerator review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 27.4 CU Ft. Side-by-Side - Refrigerator - Stainless steel I have had this refrigerator for about a month now, and so far it has performed well. It is very roomy inside, which is what my family was looking for. The refrigerator is very quiet, which is almost a plus. We love the no handles look, which provides a smooth feel to the kitchen. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Sexy fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, this was actually my first refrigerator purchase and I can say that when I look at it, I feel proud. As for size, I thought it was going to be quite bulky but it’s not. I’d rank the size (inside) as “medium” as in, there’s good enough space for a small family or couple to store daily groceries comfortably (likely a subjective statement). My only concerns: The ice maker is okay. It takes a moment to generate crushed ice and seems to struggle. Also, to get ice out from the holder, you must take the entire compartment out whereas I’ve seen that other fridges have access directly in the freezer. The ice compartment is oddly shaped so if you don’t place it on the counter correctly, the ice falls out lol (happened to plenty of guests at my place). Also, the dispenser has no light so you can’t see how much ice or water you’re pouring in your cup - if you’re in the dark or care :) Lastly, to replace the water filter you must purchase a new one and completely throw the old one away. It’s pretty heavy plastic. It just feels wasteful and I wish there was an easier and more resourceful way to replace it. Overall, I love the fridge. It’s been beautiful and reliable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Candy, I appreciate you taking the time out of your day to share with us about your new Samsung Refrigerator. I am glad to hear you are loving the unit and I look forward to sharing your ideas with our design team. Thank you for choosing Samsung in your home and we welcome you to our family. ^Brad Samsung

  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new Samsung refrigerator. The color is nice and the space is wonderful. The only downfall is the Ice make is like on a delay. When i put the mug/cup to get ice/water, it as a delay of 4 to 6 second and don’t let me tell you when it comes to making the ice, that takes 5 to 8 hours to make. Other then those 2 downfall, everything else is super.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was extra easy, guys knew what to do. Refrigerator has performed perfect. Wish ice storage was bigger, but maintains ice levels well. Overall very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My not so old whirlpool fridge just slowly failed and something had to be done immediately. Couldn’t fix it and wouldn’t spend half of a new one so went to Best Buy and bought a new Samsung double door fridge for a great price and it is great it’s silent and works perfectly. Samsung and Best Buy are very dependable it’s beautiful in our nice kitchen and will always go to Best Buy and buy Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Love this fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a sleek and modern fridge. Lots of space in both freezer and fridge for groceries and drink storage. Ice machine makes ice relatively quickly. My only complaint would be I have to wait about three seconds before the ice machine starts to dispense ice but not the biggest deal. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing. It has a lot of space and it keeps the items that I have in it cold.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Stainless Steel 27.4 side by side

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a clean look, organized shelves inside, easy to set up, controls on inside for temps. The best part to me is no handles, there is a long notched recess in the middle for each door, less fingerprints! the inside drawers of the fridge side has a smaller one on the bottom which is better for the veggies, keeps them cooler. There is no control for humidity in the drawers, the top one stays more humid. The freezer only has 1 drawer, and all the shelves are left open, I like that better to see what I actually have in there. I bought this as an "open box", the discount was more than worth it. A great find. also the LG I had was not magnetized on the front doors, This samsung is, in case you want to put magnets for reminders etc on there.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    The fridge

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, no regrets, very cool. Great buy !!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Sidekicks75, congratulations on your new Samsung Refrigerator. I am glad to hear you are loving the space of the unit. We thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great family size refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks and works great. Granddaughter loves it. Perfect size and color

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    satisfactory entry level fridge, ice maker trash

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is roomy. you can fit 2 bins of 2 litres on the inside of the door. It stays cold and has a sleek look. My problem is the small icemaker on this unit. It holds a small amount of ice and doesn't have the accelorator ice maker button that my old kenmore had. we're out of ice by 6pm then have to wait til the morning for it to fill up the ice bin again. Then some of the ice cubes would get stuck in the chute and not want to come out. ice would fall out a couple minutes later. I'm going to sell it and get one with a bigger ice maker and storage bin. smh.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for your review of our 27.4 Cu. Ft. Samsung Refrigerator. I understand when your expectation do not rise to the occasion. Reviews like this provides us with information of what our customers are wanting in our products. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 27.4 cu ft Side-by-Side SS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month, the refrigerator works great. The ice maker keeps up without a problem. No noises and the finish is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sleek look, lots of room, easy to clean does not show every little fingerprint.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung 27.4 Cu Ft Side by Side Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, at first I didn't like it at all but after having it for a few weeks...I absolutely love it. It's really spacious and works really well. I love that I can adjust the temp on the inside of the fridge on both the fridge and freezer. It's a very nice addition to my kitchen.

    I would recommend this to a friend