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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,655 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    My new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and great quality. It’s very large and beautiful from inside and out.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks its really a beautiful refrigerator and it keeps everything really cold in the refrigerator especially my drinks and has big shelves and lots of space for gallons my old refrigerator could only hold gallons on the door shelves so thats a plus my only complaint about this refrigerator is that it produces very little ice daily it takes way too long to fill and its a small tray too 3 cups of ice and its empty

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    For the Price I am Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This one is a replacement and much quieter than the LG we had that only lasted 5 years. There is actually more storage room in this one even though the depth is smaller than the LG. Only thing that bugs me on this on compared to our last one is the water compartment; it is designed for a regular size cup. Just trying to put water in a water bottle or thermos is a chore.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 3 out of 5 stars

    Samsung 27.4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Modern look, spacious and works great. Cons very poor lighting on one light on top which only illuminates food on top shelves and stainless steel scratches very easily..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, GHOST23, for sharing your thoughts on this refrigerator. Samsung is always grateful for feedback from our valued customers like you. ^Jecca Samsung

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel in love with the size, efficient. Easy to clean. A lot of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Happy with purchase and install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really happy . Lots of interior space on the shelves . Nice and quiet . Like the no handle look and fingerprint resistant finish. Do wish it had a third drawer . One small issue when first installed and running .. smelled hot but once fridge reached temperature it us all good Install was quick and professional

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product so far. Good capacity and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Good refrigerator, spacious.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After delivery, which was just a drop-off on the kitchen, I connected the water hose kit that I was handed by the delivery driver. The water dispenser dripped for awhile after using it, but the next day stopped dripping, hasn't dripped since. Then I read a card inside of the refrigerator that stated the delivery persons were supposed to install the water connection hose. Not very good customer service on their part. The refrigerator works very good, very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    A Good Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace the one that came with the house. The Samsung has plenty of storage in both the cool and freezer sides, and has a very minimalist look, which I like. Sharp looking, but understated. My only complaint is the speed of the ice dispenser - it can take some time to fill up with either cubed or crushed ice. The ice maker itself is fine and makes plenty of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Black stainless steel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I didnt realize the entire fridge is not stainless steel, only the front is and the sides are black. It still looks very nice. Also I marked down 1 star for no meat drawer. Ive had to add storage boxes. Although it is super spacious to hold all the boxes. Also there is no drip tray on the water dispenser. There is always one drip after you get a cup of water that lands on the fridge. Hopefully the water marks dont stain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My not so old whirlpool fridge just slowly failed and something had to be done immediately. Couldn’t fix it and wouldn’t spend half of a new one so went to Best Buy and bought a new Samsung double door fridge for a great price and it is great it’s silent and works perfectly. Samsung and Best Buy are very dependable it’s beautiful in our nice kitchen and will always go to Best Buy and buy Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Space

    Rated 4 out of 5 stars

    Minimalist look!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good looking refrigerator. It has clean lines (no handles). It does have the water as well as cubed and crushed ice. Same with the interior. All glass shelves. And clear plastic door racks. No bells and whistles on this model. Not even a butter holder. I like the over all look of it and have my own bins to organize. Larger freezer space because the ice maker is on the door. Very happy with the look and my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Dispenser light

    Rated 5 out of 5 stars

    Great roomy fridge for a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great roomy refrigerator with very stylish looks, very happy with the purchase and operation of the fridge. Only drawbacks is that you cannot adjust shelving, which has not been a big issue and there is apparently no light on the water/ice dispenser....that we have found anyway, that might be in the directions which we haven't looked over yet. Best Buy/Geek Squad did a good job installing and setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Good quality and very big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned this refrigerator for about a month. Everything seems to be working very well. I must say that it is a big refrigerator, make sure you have enough space in your kitchen for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Beautiful and Cold - As It Should Be!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator. It is spacious, keeps the food cold and is very user friendly. The stainless steel is beautiful. Also, the surface is magnetic, so if you like to keep refrigerator magnets, it works well. FYI - there is only one drawer inside the freezer door, although it looks like there is a place for 2. The price was reasonable - not overly expensive like the bottom freezer styles.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Love the refrigerator but not the ice maker.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge but hate the ice maker. The fridge and freezer are roomy and keep the food at perfect temperatures. Plenty of space to hold all of my weekly shopping. The ice maker, on the other hand, does not make enough ice and when dispensing cubes still dispenses a lot of crushed pieces. It spewes ice pieces all over the place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 5 out of 5 stars

    Reasonably priced side-by-side refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a refrigerator delivered quickly. Best Buy was able to deliver this refrigerator in 4 days. This is a good value for a larger capacity side-by-side refrigerator with water/ice in the door. Although the shelves aren't adjustable, the extra space should work for most people. It looks very nice and is very quiet. Had it almost 2 weeks, pleased so far. Also purchased Best Buy's extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great Side-by-Side Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been fantastic for us. It’s very roomy, has a contemporary design, and works like charm. The only feature we’d like is lighting for the water/ice dispenser, as the black stainless steel finish makes the area quite dark. Delivery team was excellent and removed the doors from the refrigerator as well as our front door to move it into place.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samson side-by-side refrigerator freezer. It has so much space on the shelves the freezer is phenomenal. It keeps the food really cooled. It has so much room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Happy with new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with our new refrigerator. It looks sleek, runs very quietly and is amazingly roomy on the inside. I like that the water dispenser is flush against the door. The ice maker works well, including the crushed ice.Our son purchased the identical model before we did and invited us to take a look.That convinced us to make the purchase. Delivery and set up went super smooth.

    I would recommend this to a friend