Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Great Fridgae for large family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Fridge. Huge and great ice maker. Would buy again.
I would recommend this to a friend- Pros mentioned:Size
Good value fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Emergency replacement for failed fridge. Looks decent but it's pretty massive. It's a no frills fridge that does it's job for the most part. Wish it had come with a dedicated deli drawer. The temps are very finicky; felt way too cold on both sides so bumped each up by 1 degree and now it feels too warm. The biggest complaint is the ice maker; it is basically useless as it constantly clogs up and requires clearing up before it will kick out ice. I would only buy again if needed to save the money.
I would recommend this to a friendBrand response from Samsung
Posted .Good day, VinceM!
Let us help you improve your refrigerator's performance.
Most cooling concerns can be resolved by adjusting the refrigerator's settings, practicing proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
What to do if your refrigerator is not cooling:
https://youtu.be/ogwmuhLH4G4
This link will show you the recommended temperature that you should set your refrigerator to:
https://www.samsung.com/us/support/answer/ANS00080450/
There are a few factors that can cause an ice maker to not work properly. Fortunately, there are a few things you can do to get things back to normal.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
Understanding ice clumps and other Samsung refrigerator ice maker issues:
https://www.youtube.com/watch?v=WHPiuBBUC2E
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145243979) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and beautiful more powerful than my other ref
I would recommend this to a friendFridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome appliance. More features i have to learn..
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator , very impressed with the setting .
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice appliance. Great storage capacity in the doors!!!
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this product . Fair value. Will know more, in few days.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were wonderful, courteous, safe and didn't break anything
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered on sale came in quick good delivery no problem
I would recommend this to a friendSamsung Refrigeration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door doesn't open easily. Need handles. Hands get stuck in it
No, I would not recommend this to a friendlove it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a huge internal size. I'm in love with this appliance.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GreT price love all the features great fit looks good
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigetor, easy for use and it has very good quality
I would recommend this to a friend- Cons mentioned:Shelf adjustment
Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t arrange the racks it’s just one size. It doesn’t have deli drawer not even for butter at the door. Only two drawers. Also Best Buy make a bad connection for the water and it flooded my kitchen but thats on them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mmarr,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289 / available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry with the damage done by the bad water connection.
Have a great day.
^Charles
Just the right size for small family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well,has enough freezer space. Ice and water working wery well.
I would recommend this to a friendGood refrigerator with good price open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box, great condition, nice product and fair price.
I would recommend this to a friendSpacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great and the best place to purchase appliances!
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery & Installation was fast and workers are so kind.
I would recommend this to a friend- Pros mentioned:Design
Samsung refrigerator side by side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect fit and design.price was also good. Sales person was knowledgable and nice to deal with. She took her time and new the products we were buying.
I would recommend this to a friend New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new Samsung black stainless steel refrigerator.
I would recommend this to a friend