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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 4,655 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good fridge with only minor annoyances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge for the price. Super spacious and easy controls. Surprisingly quiet. Feels well built, ignoring the lemon of course. Only have a couple of tangible complaints and one lemon. 1. 1st one we had delivered was defective, it happens. Best buy was on point getting us a replacement even tho they were back ordered. Impressed with the customer service. 2. The water dispenser button is stupidly designed. You press in the middle, pushing the bottom does nothing so its hard to fill glasses without spilling. Basically you place the glass down and use your hand to push the lever even tho it looks like you should push the glass against the lever. 3. Finger prints all over the front. You will want to clean doors frequently. Not an issue as its really good looking when wiped down

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge/freezer combo! The installation was quick, and I love that it's spacious, very cold, and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks stunning in my new modern kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    feel very up-to-date with the appliance very high

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and works beautifully is quiet and modern

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to upgrade from a basic fridge and don't need all the bells and whistles then this refrigerator is perfect! Very spacious. Can fit a lot of things. Only gripe is that taller bottles like 2 liters don't fit on top shelf. I don't believe the top shelf can be adjusted (at least I haven't figured it out yet). In my old fridge, I could move the shelves to different notches to customize it to my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At Best Buy you BUY the BEST! Not only do you buy the best in merchandise you also get the best in sales people. Not only that but you also get the best "return policy" in the industry! So if you are standing on the sidelines to purchase an appliance don't wait - go to Best Buy know!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Just get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It's a step up from our old LG. It is very quiet. The only thing that was better on the LG was the ice maker. On the Samsung, it takes a little time for the ice to come out. The temp on the refrigerator runs colder than what is set.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Stainless Steel 27.4 side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a clean look, organized shelves inside, easy to set up, controls on inside for temps. The best part to me is no handles, there is a long notched recess in the middle for each door, less fingerprints! the inside drawers of the fridge side has a smaller one on the bottom which is better for the veggies, keeps them cooler. There is no control for humidity in the drawers, the top one stays more humid. The freezer only has 1 drawer, and all the shelves are left open, I like that better to see what I actually have in there. I bought this as an "open box", the discount was more than worth it. A great find. also the LG I had was not magnetized on the front doors, This samsung is, in case you want to put magnets for reminders etc on there.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Sexy fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, this was actually my first refrigerator purchase and I can say that when I look at it, I feel proud. As for size, I thought it was going to be quite bulky but it’s not. I’d rank the size (inside) as “medium” as in, there’s good enough space for a small family or couple to store daily groceries comfortably (likely a subjective statement). My only concerns: The ice maker is okay. It takes a moment to generate crushed ice and seems to struggle. Also, to get ice out from the holder, you must take the entire compartment out whereas I’ve seen that other fridges have access directly in the freezer. The ice compartment is oddly shaped so if you don’t place it on the counter correctly, the ice falls out lol (happened to plenty of guests at my place). Also, the dispenser has no light so you can’t see how much ice or water you’re pouring in your cup - if you’re in the dark or care :) Lastly, to replace the water filter you must purchase a new one and completely throw the old one away. It’s pretty heavy plastic. It just feels wasteful and I wish there was an easier and more resourceful way to replace it. Overall, I love the fridge. It’s been beautiful and reliable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Candy, I appreciate you taking the time out of your day to share with us about your new Samsung Refrigerator. I am glad to hear you are loving the unit and I look forward to sharing your ideas with our design team. Thank you for choosing Samsung in your home and we welcome you to our family. ^Brad Samsung

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Nice as a replacement to the beat up old fridge.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for the $. Large capacity, quiet and nice configuration of the space for maximum use. Not really enough time elapsed to rate a 5 across the board, as I sold house soon thereafter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Keeps things cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge for food. Keeps cold. Makes water and ice. Lots of space. Fits over 100 packages of Trader Joe's Kimbap.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Sharp Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with great space. It looks very sharp. The water dispenser has no issues with velocity or volume. It is not noisy. High-quality refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Dispenser light

    Rated 5 out of 5 stars

    Great Fridge, lots of room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It has more room than one we had before this. The ice machine is on the door of the freezer so there is a lot of freezer space. This refrigerator also cooled down quickly after receiving it. If we had to find two negatives: handles are on the side of the door and not on the door. There is no light that turns on when you use the water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a sleek and modern fridge. Lots of space in both freezer and fridge for groceries and drink storage. Ice machine makes ice relatively quickly. My only complaint would be I have to wait about three seconds before the ice machine starts to dispense ice but not the biggest deal. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Super big space and extremely me nice- more ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge is extremely nice and much bigger than our previous side by side (3-4 cubit feet is actually a whole lot more space). Having no handles is super cool and I personally use the pull spot hidden at top of fridge (another nice feature). One thing I wish we had was a bigger ice maker. The ability to create more ice for our family of five would be helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    satisfactory entry level fridge, ice maker trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is roomy. you can fit 2 bins of 2 litres on the inside of the door. It stays cold and has a sleek look. My problem is the small icemaker on this unit. It holds a small amount of ice and doesn't have the accelorator ice maker button that my old kenmore had. we're out of ice by 6pm then have to wait til the morning for it to fill up the ice bin again. Then some of the ice cubes would get stuck in the chute and not want to come out. ice would fall out a couple minutes later. I'm going to sell it and get one with a bigger ice maker and storage bin. smh.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for your review of our 27.4 Cu. Ft. Samsung Refrigerator. I understand when your expectation do not rise to the occasion. Reviews like this provides us with information of what our customers are wanting in our products. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung 27.4 Cu Ft Side by Side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, at first I didn't like it at all but after having it for a few weeks...I absolutely love it. It's really spacious and works really well. I love that I can adjust the temp on the inside of the fridge on both the fridge and freezer. It's a very nice addition to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Best option in appliance package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge with lots of space. I like the option of eliminating the traditional pull handle. My complaints are that it doesn't give you the option to adjust the shelves, there is no crisper for deli and you have to remove the whole ice tray to get access to the ice to fill up sports bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and spacious. Gets great light and cools great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Super cold and spacious.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ammount of space in this refrigerator is outstanding for the price. 0 degree freezer in a very short ammount of time. Overall we love the design and space . The no visible handles on door give a nice clean look. I wish the ice maker worked a lityle faster and had a little more storage but other than that it is fantastic.

    I would recommend this to a friend