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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,683 reviews
  • Rated 2 out of 5 stars

    Don’t like out the box products that are not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this item was in good condition but when I got home, I have to pay all that money the ice and water part of it do not work. I don’t like I paid over $1000 for something that don’t work all the way.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AnnarineK,

      We acknowledge the time you took to share your review of your Samsung refrigerator, and we value the details you provided, as your feedback is important to us.

      We appreciate hearing from you and truly value your business.

      Nicole
      Samsung Care Samsung

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    My new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and great quality. It’s very large and beautiful from inside and out.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Love my new Frig!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! It is the perfect size for my kitchen. It has more space than anticipated so that was a plus. The temperature controls are easy to see and adjust and the water filter is in the bottom so changing will be easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Space

    Rated 5 out of 5 stars

    I Am Pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed the order on a Thursday and was delivered and installed in my house 4 days later. This refrigerator is big, has a lot of space and looks nice. There's a temperature reading on the inside and also has beeping sound if the unit it left open. I am pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and installation by the Best Buy crew. After reading the instructions, I set the temperature I wanted for the separate freezer and refrigerator sections. Then I checked the actual temperature of each section using my thermometer. The actual temperatures turned out to be right on the settings I selected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love the fridge without handles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very easy to handle and even more easier to clean. I dont have to worry about cleaning the handles anymore. We chose the color to be steel grey which goes well with our home interior. The comparments are big enough for our food storage and the cooling is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the product for a few days, but I am very impressed with it. I like the looks, it’s very spacious and you can not even hear it run. The delivery men went beyond with the care and knowledge of the product. They are a big part of the 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love this fridge but.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Lots of room. Makes lots of ice. Looks good and very quiet But I wish it had a butter shelf. And a light on the water ice dispenser on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Space

    Rated 5 out of 5 stars

    Simple but Smart

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months now - We love the capacity the cooling is awesome. Storage is great. You’ll love it. Great experience with Best Buy. Pick up in Kapolei. Thanks everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel in love with the size, efficient. Easy to clean. A lot of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Lots of room, but a few issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has plenty of room, The issues are the ice maker is small and the ice chute can get blocked after awhile causing cubed ice to become crushed ice and then eventually no ice until you clean it out. Another feature that it lacks is a smaller meat/cheese drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge/freezer combo! The installation was quick, and I love that it's spacious, very cold, and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Samsung Side by Side Black Stainless Steel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks great in my kitchen. Love that there is no finger prints left behind when opening and closing the doors. There is so much more room in this fridge than in my old Samsung fridge. Everything that was in my old fridge I put in the new one and it looked like there was hardly anything in there. I like having the ice maker on the door rather than the top shelf of the freezer. Leaves so much more room in the freezer. So far so good, I wound recommend this side by side fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    I’d buy it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice looking refrigerator. It has lots of room! Working great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Decent and Economical Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be honest, I’m just glad to have a functioning refrigerator after our last one went out. Here are my pros and cons. Pros: - quick freeze and quick cool options - door reminder if you leave it open - lots of room from top to bottom on both sides - lots of baskets on door for organizing - works really well! Cons: - I wish it had handles. You can’t do a traditional “open both doors at the same time to see what’s in the fridge”. There’s slots where your hands go and it makes it awkward to open both at once. - a light on the water dispenser console would be great - plastic under fridge hardware - how does anyone get that off?

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice, roomy fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked it because of the indoor icemaker, which does not take up 1/3rd of your freezer space like other fridges. It is a nice, roomy fridge, with high enough shelf space to put bottles and milk upright. No light in the water dispenser, but a 9 dollar led with motion fixed that quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Solved space problem in our kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice app. Stainless steel is attractive, lots of storage in fridge and freezer. Needed the icemaker and no projecting handles because of space in the kitchen. Wish the icemaker was larger and made ice faster, but fine for 2 people.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this about a month ago. Absolutely love it! Great size, quiet running, and sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung excellence...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my new fridge.. cool food perfectly.. so much room..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, simple, easy to clean and quiet. It's perfect for a family of 6 to fill up for the week's groceries plus extra space to stock up in the freezer. Ice maker is conveniently placed. The color is awesome and goes well with black granite countertops.

    I would recommend this to a friend