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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,683 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product so far. Good capacity and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works very well. Cooled very quickly. Very spacious inside

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung 27.4 Cu. Ft. Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our brand new fridge. We got it on sale and couldn't be happier with it. I love the sleekness look of it and convenience of having the doors side-by-side. I would've scored this fridge 5 stars but our ice maker stopped working after three days of being delivered. It made an entire batch of ice, we took it out and dumped it as instructed in the manual book but then it never made ice again. We purchased a 3 year protection plan through Best Buy but it's been a frustrating experience to get a tech back out to take a look at it. Ive attempted to contact best buy via online chat through their website, phone, and even gone to the store with no success. Aside from that issue, I would definitely recommend this fridge to anyone!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Great Fridge with a few annoying things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a solid refrigerator and I'm pretty happy with it, especially the amount of space on the right side, the refrigerator section. That being said, there are a few annoying things: 1- It's not Energy Star - It doesn't make any sense that a relatively new model isn't energy star. To make things more infuriating, there is an exact same model that includes wifi and IT IS energy star....so weird!!! 2- Shelves are NOT adjustable - They could have very easily added a few more grooves to allow different shelf positions. 3- The freezer door at the bottom is purposely missing a pocket for extra storage. Samsung claims they didn't put one there because of the drawer, but that is a lame excuse, the pocket would not interfere at all with the drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, complements our other kitchen appliances well. Quiet, efficient, excellent quality workmanship! Roomy, love the cool blue lighting. Wish it was a bit brighter and made the lower shelves' contents more visible. Otherwise, we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Sleek and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. The black stainless steel looks beautiful with our black marble counter top. My husband favorite part is the ice maker. There is plenty of room in the fridge to stock up for a family of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    tiniest ice maker ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator its just got two things that could be improved. My last refrigerator was a Samsung and it went for more than 10 years like a champ. My only two complaints are freezer related. This is the tiniest ice maker I have ever seen in a full size refrigerator. If you have lots of people in your house or you entertain, this isn't going to cut it. Eight small ice cubes at a time and not a lot of room in the storage bin. The other complaint isn't major but is still a little bit annoying and that's storage for frozen pizzas. My old refrigerator had a shelf for tall vertical items like that. Next to my full size ice maker! Other than that I have had zero complaints with the look or operation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Ice maker isn’t noisy may hear it every once an awhile. Love the no handle look. Makes it easier to clean. Plus with kids I don’t have to worry about them hanging on the handles or pulling them. Also I can put three gallons of milk in a row. :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with a package deal. Looks amazing. LED light is amazing. Very roomy. Only problem I see is the freezer shows more ice on shelf and walls than I think it should. Even have the freezer on highest setting. Maybe normal. But can complain at all. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is beautiful, simple, and excellent. It is not filled with nonsense drawers and partitions. It maximizes the usage of space and is as simple as can be while retaining essential features in an elegant way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stainless steel Samsung fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung quality is top tier on all their products. I like the storage capacity on this fridge , easy access filter and temp settings and controls buttons. My only downside to this fridge is there is no light when getting ice/ water on the outside door. Other than that i love my fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Such an amazing product for an amazing price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Samsung kept it so elegant yet so simple with this refrigerator. No complex features to struggle with learning. Just plug in, enjoy ice cold water, and a very spacious internal layout. My weekly groceries used to pack my old fridge, but in this one, I feel like I didnt buy enough, theres just so much room! 5/5 would highly recommend for anyone looking for an aesthetically pleasing, yet wallet concious product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks stunning in my new modern kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Samsung Leads The Way

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is sleek and compliments my kitchen very well. It is finger print resistant and any smudges disappear with a lint free cloth. There is twice the room in this fridge than my old fridge that fits in the same slot, and the ice maker provides cubes instead of slices. I'm very happy with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge, honestly super happy with my choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is large, it got cold quickly after setup and stays cold, and the touch-"screen" and water/ice dispensers work well. I love the amount of space I get for the price (I managed to nab it during a sale!) and customer service was very helpful when I realised one of the shelves were missing from the freezer (not enough to return, but was offered a replacement or a gift card). Though the outside is not as smudge/fingerprint-proof as I would've hoped, it is not a huge deal even though I think it's a bit of false advertising. Setup went quickly with the men delivering, setting up, and hauling away my old fridge in less than 25 minutes. Overall, very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new refrigerator, couldn’t be better accessed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall Meets Style and Functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had rhis a couple months. Its quiet, and functions great. Storage requires organization. One large vegetable bin and a small meat drawer. These are deep but i dont care for stacking foods in the meat drawer. I added bins to hold things like bags of cheese, cheese sticks, and another for butter, blocks of cheese...things that need to be contained. The bins I added take up room but hold items like drawers and creates easy/quick access. Water/ice maker work well, no lights, there is an alignment issue when you put a glass under and dispense water, not a flat surface, glass tilts in to push the bar for dispensing water which exits at the very edge of standard size glass.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Dark stainless fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: interior space, color, quiet, ice storage in door, deep shelves. Con: any damage stands out more than on regular stainless, priced higher than regular stainless, narrow shelves. Verdict: Would buy again and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator has a lot of space and keeps everything cool. Ice maker can actually keep up with the demand of how much ice we use. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge is great keeps it very cold perfect size ice and holds alot its amazing

    I would recommend this to a friend