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Customer reviews

Rating 4.5 out of 5 stars with 4683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,683 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Updating kitchen appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey guys , WRONG FRIG NOT Samsung Try GE PROFILE 25.3 S/S side by side Love the new look and features. Energy saver also great feature. Very quite , water tastes good also. Was worth the long wait

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Black stainless is still in!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Ice maker is smaller than some others but manages to keep up with a family of three. The finish matches GE black stainless perfectly unlike some other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m now 8 months in with it. It’s spacious and the color is really nice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sleek look. Alot of storage and great ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge for many reasons. It’s had a good amount of capacity, super sleek and aesthetic design and does not smudge as much as the chrome stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Samsung refrigerator great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online purchase and the refrigerator is great looking. Lots of room in both refrigerator and freezer. Icemaker is quite and fast. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge. The Ice maker/ice & water dispenser does not work properly and we are a couple of weeks out of warranty. The ice does not freeze all the way and gets dumped into the dispenser, causing it to freeze inside the door dispenser. The water also constantly leaks from the dispenser, also possibly the cause of the freeze up? We have had to thaw it out, changed the filter, called support many times. We now have a new fridge that essentially does not have an ice maker because we had to turn it off. Incredibly frustrating after a kitchen remodel. Could be poor design since ice maker is actually in the door and not inside the freezer unit itself? Unclear. But we will be selling and purchasing a different brand. Very disappointing. Loved the look and bought the entire kitchen suite. (Not impressed by anything but the gas stove -although it had its issue with paint actually popping off when first using it, and the hood.)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, LaurinE.

      Thank you for choosing Samsung for your fridge needs. We're saddened that you decided to purchase a different brand. We would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Ron B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking appliance. Quiet operation. Very roomy in fridge area. Ice maker storage bin could be bigger and ice/water dispenser on door could use a light

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happier that I expected to be.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent temperature stability, well lit, quiet and decent looking for what it is. The only drawback is you need to shut off the water valve to change the filter on the water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! it works great. Looks great. And has alot of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive refrigerator. Love the no handles. At first water dispenser was dripping at first but I assume it just had to let gaskets in it get settled or wet. Otherwise fridge is definitely good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER NICE, with a few minor concerns.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY nice ! Howvere I'll point out a few thing NOT obviuos unless you specifically look- Shelves are NOT adjstable, 2Liter bottles have to go on door shelf. Settings Panel is INSIDE the fridge, must open the door to use and adjust. Water dispenser is SLOW, very slow. Ice making takes a long time to fill the supply. This is a GREAT fridge for use, albeit with the above mentioned shortcomings which may/may not be important to some. Mine is running, so I better go catch it!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good Refrigerator BUT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself makes good use of space, the doors also have a nice feel when they open and close, like they’re tight and good quality feeling. My only negative is the icemaker, I realize it produces 3lbs of ice a day, but it feels like its not producing enough. Always find myself out of ice at some point and have resorted to keeping a couple ice trays in the freezer for emergencies

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I’ve had for a few weeks now with no problem. Love the lighting, keeps cold and love the crushed ice. It’s a little loud when dropping ice but I guess that’s how I know it’s working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good, silent refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with my new refrigerator. The delivery experience was great an swift. Very professional behavior and careful. I had my previous refrigerator for over 12 years so it still early days. The Samsung is very efficient, makes virtually no noise. Only thing I would change is the quality of the shelves, they should be of better and stronger glass.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size, Space

    Rated 5 out of 5 stars

    Best family fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, love the stainless steel look. Enough space for a family of five, easy to move around the shelf. Love the water and ice dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier with this purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. It’s the first Samsung that we’ve owned and seems to be perfect. The color is so perfect and eye-catching. The price was nice for the big size too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Eye catching

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This side-by-side refrigerator is a great way to enhance anyone's kitchen. The stainless steel is nicely finished; while the Samsung logo is a clean mirror finish. The 27 cubic ft capacity fits all your groceries and then some. There is plenty of shelves and storage for all your condiments. The con which is minor to me is the outside water comes out too slow in my opinion and dispenser does not have a night light. Again these are minor, but are noteworthy as a convenience feature for those who are into those kinds of features. One more thing; either the manufacturer or bestbuy puts a sticker on the unprotected stainless steel door??? So when I went to remove the sticker it left a sticky residue mess on the finish. I had to carefully use goo gone and soap to remove the residue and not scratch the finish. Someone did use common sense here.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Size

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Got the TotalTech support. Went from 21 cft to 27 cft with Samsung. Spacious and well designed. Worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice. Large capacit, the operation is quite and it looks good. The controls are not friendly, but with practice, can be mastered.

    I would recommend this to a friend