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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,655 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Black RS27T5200SG/AA for the win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Easy to connect, easy to move, easy to use the controls, Spacious, quiet, and does the job. The filter is NSF/ANSI certified, but remember to shut off the water supply before changing the filter. The interior is well-lit, but it's lacking a light for the water dispenser, so it gets an A-.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Extremely nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new samsung refrigerator. Its a great size for my family & stylish. It has lots of room.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Is big on both sides. The no handles looks super slick.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Roomy, well configured

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new refrigerator. Our old fridge stopped cooling and we had to get another one quickly. This one was in our price range and we liked the configuration. Since having it we love everything about it. Great storage, glass shelves, and digital display of fridge/freezer temperatures. We like that it has no visible door handles. It would be nice to have larger ice cube storage but we can work around that. Shelves are big enough that I was able to put a large refrigerator turntable on the top shelf for our beverages. Also great storage on the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    New Home Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, spacious and efficient. The motor is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size, Space

    Rated 5 out of 5 stars

    Best family fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, love the stainless steel look. Enough space for a family of five, easy to move around the shelf. Love the water and ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it the best Samsung side by side refrigerator is the best

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice. Large capacit, the operation is quite and it looks good. The controls are not friendly, but with practice, can be mastered.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A great all around fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, quiet, ice and water dispenser is great. A great value.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sleek and modern refrigerator back in January 2023 in the black stainless steel color. I love it so much that, I purchased another one for my basement remodel. Great price and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great plenty of room inside freezer and frigerater

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Spacious and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and quiet refrigerator. Ice bin is a little small but the space you get from it being all in the door is worth it. My only complaint is that the shelves do not adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Doesn't dispense ice but throws it all over.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and lots of room inside. Only a four rating because the cube and crushed ice dispenser scatters ice all over and is very messy. Great product with a design defect. Reccomend it if you don't want to use the ice dispenser a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! So much space, fits everything with no problem. Freezer has plenty of room. Fridge keeps all of the drinks very cold! Perfect and very affordable, and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Space!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new fridge and didn't need a lot of frills. Totally surprised at how much bigger this fridge is compared to the old one. Really good purchase and value. The one thing is it makes more low level noises than I am used to hearing out of a fridge. The shelved can't be adjusted but that is not something that was really needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful black stainless steel, works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this delivered in May of 2022. I was very nervous about buying this Samsung refrigerator due to bad reviews , however after speaking with sales rep at Augusta , GA location he told me he had sold many of these and not one return so I took a chance because it had everything I was looking for and it was beautifully made in sleek black stainless steel. It has almost been a year now since purchased and I have had no problems with this refrigerator at all. It cools and freezes perfectly . My only complaint is not that ice maker breaks or any problem with water or ice maker , it works fine , my complaint is the dispenser button for ice maker is very touchy, very finicky to push to dispense the ice . You have to place your glass just perfectly correct and sometimes while pushing dispenser button with glass , you have to move your glass around while pushing down until it finally catches and fills your glass either with cubes ice cubes or crushed ice . My second complaint is ice maker is extremely small and does not hold much ice . If you fill 2 full size thermoses ice is empty and takes a 2-3 hours to make more ice . Ice maker works fine no problems there , just length of time to make or refresh ice once emptied and finicky button for ice dispenser. Other than that the refrigerator is a 5 star. It has plenty of room in both freezer and refrigerator. Easy to understand instructions, simple to figure out and seems Samsung has made a much better ice dispenser this time . Thank you Samsung for correcting the ice maker issues . You still need to improve on ice maker though . For people that have busy households they need larger holding container or trays and ice dispenser button needs work still . I’m ending this review with it is a nice , modern looking refrigerator, cools great, freezes great , ice maker stated above

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung 27.4 cu ft Side by Side SS Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this refrigerator. Great price. It was immediately available and was delivered within 72 hours. The delivery was will done, my old refrigerator was removed and the new one installed. I was amazed at what ease they were able to navigate the narrow space for removal and install. The refrigerator looks very stylish. I like the no door handles design. It is spacious both on the refrigerator and freezer side. My only suggestion to Samsung is they should consider adjustable shelving. This would allow for individual customization.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great appliance, looks awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, all the controls are on one panel except for the ice/water dispenser and those are on the dispenser. Love the shiny black stainless steel! The refrig is very quiet, another plus from others I've had. Brightly lit interior for both the refrig and freezer. Doors were a snap to attach after it was slipped thru the front door and within a few minutes it was plugged in, rolled back into place. Only wish I had bought it long before I did. No complaints here, just sleek, cool or cold elegance with cold water, ice and crushed ice! Verrrrrrrry pleased.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so happy to hear how pleased you are with your new refrigerator! thank you for sharing your positive experience! Welcome to the family! ^Shay Samsung

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious , elegant; it comes out a little bit since size dimensions, were well advised though, minimum ice maker noise , and no finger marks , makes our kitchen look so nice and big.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want a black stainless steel fridge with a decent price tag but most importantly functionality. I searched high and low and kept coming back to this one as well as the matching stove. We purchased this on sale so the price was good! It is great. The freezer, freezes and the fridge is cold. I had to turn it down a few notches. the space is good for all our needs. I can say though the only complaint I have is the water and ice dispenser. Works wonders but the way it comes shooting out you end up with water or ice every where. So what we do is hold the cups up to the top where the water/ice comes from so we don't have issues. Other then that this is a very good buy.

    I would recommend this to a friend