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Customer reviews

Rating 4.5 out of 5 stars with 4683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,683 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Fridge samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a Great size and is very quiet even with ice maker and looks good in the silver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 4 out of 5 stars

    Side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a very nice product does everything it advertises color is really nice. Large amount of storage space overall good product at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Looks classy outside and very nice interior. Size is perfect and the ice maker works really well with good sized ice cubes. We love it especially for the price. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and efficient fridge. It works very well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Space!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new fridge and didn't need a lot of frills. Totally surprised at how much bigger this fridge is compared to the old one. Really good purchase and value. The one thing is it makes more low level noises than I am used to hearing out of a fridge. The shelved can't be adjusted but that is not something that was really needed.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Not too impressed...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's bigger than my really old frig, I was disappointed with the overall look when it was delivered. I wasn't aware the only part that's black stainless are the doors. The sides are shiny black and textured. The water dispenser area isn't quite tall enough for most sports bottles and water is very slow. Ice maker is somewhat loud when filling the ice tray and even louder when it dumps into the ice bucket. Doesn't make or hold much ice. So far, after 2 days the temp says the frig is 36 degrees but the thermometer I have inside says 47 degrees. I'll continue to monitor the temp and add a 2nd thermometer to be sure. I love the sleekness of the doors without handles and how deep and roomy the inside is.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your feedback with us. We are proud to have you as a member of the Samsung family. ^Lo Samsung

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient, modern, silent I like this refrigerator in everything it is an excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    My wife's dream come true

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator with lots of room including the freezer. After transferring all the food from our other 26 cu ft packed fridge, this one looked almost empty. I really like that there are no handles on the doors and it has easy to understand controls. The only thing I would change would be a bigger ice bucket or make ice faster or both. We use a lot of ice so I put a plastic bowl in the freezer to fill up with extra ice from the icemaker so we don't run out.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Space and Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room. Ice maker is in the door so you do not lose shelf space. Very quiet and maintains steady temperatures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Best Refridgerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend this refrigerator, keeps things cool. enough space for watever you need !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Doesn't dispense ice but throws it all over.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and lots of room inside. Only a four rating because the cube and crushed ice dispenser scatters ice all over and is very messy. Great product with a design defect. Reccomend it if you don't want to use the ice dispenser a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Extremely Happy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my new refrigerator and I absolutely love it. It's very sleek and modern looking. It's very quiet and has a lot of space. A wonderful addition to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's shiny and barely makes ice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't make them like they used to my side by side Frigidaire lasted 15 years before I had to replace a $20 part. Pros: But hey It looks nice, gallons in door was a plus. cons: it takes forever to make ice which are super small. Runs out really fast like 3 cups. Ice maker always seems to stop working. Pair that with Best buy sub par warranty and you get the honor to repair it just to break again. Cheaper to buy a new ice maker not connected to the fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Keeps food at the Temps you want. It is also very spacious. And at the price of $1199 not a bad deal for a Samsung! 10 year compresser warranty also!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Size

    Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect size, wide inside and very good cooling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery Guy-Markquel Castle did a phenomenal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery Guy-Markquel Castle did a phenomenal job delivering the refrigerator to my 84 yr. old mom. He took care of all her concerns, even the bees at the entry door, with ultimate care and respect. He did an awesome job and he is a great asset to the company! Dark Stainless Steel is a great look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, great color, works well. Price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Simplicity is the key! Ü

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad deal. The fridge was the biggest in cu. ft. In the $1200’s price range. Warranty is 10 years on the compressor. Hooking up the waterline for the ice maker and water dispenser was easy. Replacement water filter is also cheap compared to Kenmore fridge. The only cons is the ice maker only makes like about half of how much my old fridge makes. Overall... I love my new fridge. Not the most high tech fridge but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator! Plenty of room! This is a very quiet refrigerator. You can easily adjust the temperature. That allows for everything to stay better longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Good, Decent. Not Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very spacious and acts just like a fridge/freezer combo. That's why I give it three starts. Here's why I deducted two stars: - The shelves can not be moved up or down. They are stationary. It really sucks because I could create more space if I was able to move the shelves around. Oh well, nonetheless there is tons of space. - There is no light on the water/ice dispenser. How dumb, I mean how expensive is that really? A ight should be standard, even on models that are on the low end of the spectrum. - Here's the biggest reason I am deducting stars and even writing this review in the first place: my ice dispenser stopped dispensing ice after 15 months, and the fridge is now out of warranty. Good thing I bought a Geek Squad plan with this. The ice maker will work if I take the cover off and use the 'test' button to force is to flip over, empty the ice and then refill but it won't do it automatically. Look all in all, its a spacious and cold fridge/freezer. I like it but certainly don't love it or want to rave about it. I've been buying Samsung products strictly for about 12 years now and have watched the quality of their products decline over the years. I just bought a CGR5 gaming monitor that TBH, sucks. The cameras on my Galaxy Note 20 Ultra and absolute crap. Samsung has just lost it. They don't really care anymore. They care more about profits than customer satisfaction. Show me a Samsung product that is not almost entirely made up of cheap plastic, and I bet you can't. Even their highest teir most expensive products will be full of plastic... Anyway, again, its a fine fridge but could be better. I don't regret my purchase but the next time I need a fridge, I will look at other brands before buying.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello WesMc, I can understand that this has been a frustrating experience. Thank you for taking time to review your product. We manufacture many different refrigerators with different features. We are doing our best to improve the quality of our products. We would like to have the opportunity to speak with you regarding your concerns on the ice maker. For further assistance, please reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143615349) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena Samsung