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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,655 reviews
  • Pros mentioned:
    Capacity, Space

    Rated 5 out of 5 stars

    Samsung - 27.4 Cu. Ft. Happiness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything this refrigerator offers is just what we needed. Quiet running, plenty of storage, water, ice, and plenty of chill!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    would be great except for the ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is great. It has lots of space and looks great. Unfortunately the ice maker is sooo slow. It's hard to believe that a refrigerator that is obviously built to serve a large family has an ice maker that doesn't even come close to keeping up. We have a 12 year old Whirlpool in the basement that makes at least double the ice in a day that this thing makes. I've set the freezer temperature as low as it would go and have not seen any improvement. The ice bin is in the door and is very small. I emptied the bin and didn't use any ice for 26 hours and it couldn't even come close to filling the small bin. If the ice maker doesn't matter so much to your household this is a great refrigerator and I would highly recommend it. I'm seriously considering returning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Drice1970. We understand that this has been a frustrating experience and would love to help. Here is a link with some troubleshooting steps that will help get your ice maker working again (https://bit.ly/2VeH82N). ^Lo Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator and lots of space. I really love the Black Stainless Steel, we already had the range to match.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy sells the best with best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge , I am very happy for this purchase. best gave the best service from the store to installment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Rosemary E. Martin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's keeping things really cold, I'm using the water dispenser a lot; it's making good ice and ice chips. Never have bought an appliance on line before! It would have been nice to have received a handbook on all its features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Size

    Rated 5 out of 5 stars

    Very nice looking and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fits into our space well, especially since its handles are recessed into the edge of the door. Very easy to use - the ice maker doesn't take a PhD to operate. Very roomy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love my fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge ... fits groceries very well... ice maker on point...thanks

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Dispenser light

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and elegant. Lots of space, I don't like the French door fridges with pull out freezer drawer so this was perfect. Only flaw.... no light in the ice/water dispensing area. Was kind of bewildered as I had older model refrigerators with the light feature to see how much your cup fills up but I guess that's just a first world problem.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient, modern, silent I like this refrigerator in everything it is an excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrigerator design is good looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Dispenser light

    Rated 4 out of 5 stars

    Side-by-Side Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. Quite, plenty of room and excellent ice maker. Only complaint is the ice/water dispenser doesn’t have a light. Only reason it gets 4-stars.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is gorgeous. My grandmother is very pleased with her new fridge. Easy install and a great addition to the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's shiny and barely makes ice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't make them like they used to my side by side Frigidaire lasted 15 years before I had to replace a $20 part. Pros: But hey It looks nice, gallons in door was a plus. cons: it takes forever to make ice which are super small. Runs out really fast like 3 cups. Ice maker always seems to stop working. Pair that with Best buy sub par warranty and you get the honor to repair it just to break again. Cheaper to buy a new ice maker not connected to the fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Not too impressed...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's bigger than my really old frig, I was disappointed with the overall look when it was delivered. I wasn't aware the only part that's black stainless are the doors. The sides are shiny black and textured. The water dispenser area isn't quite tall enough for most sports bottles and water is very slow. Ice maker is somewhat loud when filling the ice tray and even louder when it dumps into the ice bucket. Doesn't make or hold much ice. So far, after 2 days the temp says the frig is 36 degrees but the thermometer I have inside says 47 degrees. I'll continue to monitor the temp and add a 2nd thermometer to be sure. I love the sleekness of the doors without handles and how deep and roomy the inside is.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your feedback with us. We are proud to have you as a member of the Samsung family. ^Lo Samsung

  • Pros mentioned:
    Space
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, lots of shelf and drawer space. No fingerprint smears on doors. Only drawback os the shelves aren't adjustable

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Space and Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room. Ice maker is in the door so you do not lose shelf space. Very quiet and maintains steady temperatures.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing. It has a lot of space and it keeps the items that I have in it cold.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Keep cool with this Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Great color that looks amazing. Easy to clean. Lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 90 days in and the fridge is great, easy to remove and install doors when needing to get it through the door. Very cold and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 4 out of 5 stars

    Nice Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator it had more space and cools fast than the other ones

    I would recommend this to a friend