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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,655 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Spacious and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features, temperature. Very spacious and a clean look with no protruding handle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    LOVE MY NEW FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love this fridge. I went from a french door lower freezer fridge to this side by side. I was a little leery because everyone tells me there is not as much room in side by sides. Well not true in this case. I hated having to rummage through my bin of a freezer every time i wanted to find anything. With this I have it all on shelves and i can see everything clearly. Its a smart looking appliance as well. No complaints. Like I said .. Plenty of room in this one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Works good, no problems, ice, water, cooling everything works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product!! Delivery was good.. But the drivers didn't hook up ice maker and you still charged me for a service that you didn't perform. So I believe you owe me a discount. All i want is what I paid for nothing more ,. But overall I'm very satisfied. Always have got good products and servie from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Switched from Whirlpool to Samsung.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations! Have only had this appliance for about a month but am very pleased with it. Ample storage space in refrigerator and an ice maker that doesn't leak. Love that the handles are built in unlike other appliances with handles bolted to the exterior covered with fingerprints. Would highly recommend this brand to others.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Sleek and modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this fridge for about a month now and it’s great! Looks sleek and modern and has lots of space to keep your items cold! A couple of things to note; the shelves are not adjustable, the ice maker is a bit on the smaller side and could use a light in the water/ice dispenser area but not a deal breaker for us.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great! It has a lot of space inside and looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !!! It’s perfect !! It’s very spacious and the color is nice !

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    It's like getting 25% more fridge for free

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love. First and foremost - is the generous size. I could only find one other fridge within 4 cubic feet of this thing within $500 (!!!) of the price. The design is awesome - as they have a rather ingenious size for the auto ice maker, as the entire thing fits in the door. It means you only get two shelves on the door, but the difference with my old fridge, means that I picked up two more shelves in the freezer itself. Having said that - the ice container is SMALL. So, if you're a heavy ice using family, you may either want to get an external ice maker (Which aren't expensive and can really crank out the ice) or pick another fridge. Weigh the cost of having perhaps a pitcher full of ice on hand, or 20% bigger freezer. I went with the freezer space, as we're a big microwave using family. I love not having the door handle poking out (fridges as they age tend to get wobbly handles anyway) though I'm still getting used to it. But, I was able to squeeze in more fridge in my kitchen b/c of that as well. I mean, we grew our fridge by ~5 cubic feet, and it doesn't feel a spec bigger! That's awesome. This fridge doesn't come with a lot of the bells and whistles of some of the newer models (like no wifi, or see through doors, et al), but on the flip side, you also are getting a very functional, spacious unit does its primary functions very well. A few words for Best Buy here - I love their free delivery and install. (It's not the same price on install for things like microwaves and dishwashers, as they are more complicated.) But not having to worry about the removal (cost $29, big deal) and having it sitting in my kitchen within four days was AMAZING. And the crew who installed it were efficient, friendly, informative and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for good product, highly recommend recommended

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Samsung 27.4 cu. ft side-by-sidde refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so roomy, the shelves are well made, tons of door storage. Love the side by side with the freezer, too. My family appreciates the crushed ice machine, too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has been great and love the extra room. We like the power cool feature. It helped recently when the refrigerator was not cooling as it should. It helped to restart it over.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Beautiful fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this refrigerator again. Great size and space. We are using it in our garage and keeps items very cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for price. Plenty of space. Looks nice. Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    The right replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is as expected. Fits the space requirements and a newer version of the previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Large capacity fits our need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with our fridge purchase. Best Buy was quick and easy delivery. The storage is exactly what I was looking for! The only thing i can complain about is the water dispenser area is large enough fir our big water bottles so sometimes the ice/water ends up on the floor. But this is on only a minor inconvenience! Otherwise this was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this side by side has more space & easier to access food than our french door / bottom drawer vesiin tha was replced. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy with Best Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped several stores and online Best Buy had the best price, delivery and installation. Love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our new Samsung Side-by-side. Lots of room in both sides for lots of food!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is awesome, it blends in with my other appliances. I like the french doors, it makes it look very sleek. Also from the outside it looks small, but i have alot of space in both the freezer and refrigerator.

    I would recommend this to a friend