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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,683 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking, a lot of room, keeps things really cold!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Sleek looking and roomy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator looks great and is roomy. We like that the icemaker is in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this fridge. The space in it is great, My last one that this replaced had a built in ice maker that never worked because of low water pressure. This one uses a mini ice cube tray filled with a tube, endless ice now. The freezer and fridge sections hold everything and the lighting makes it easy to see what's in there. The only con I can think of is that the water/ice dispenser doesn't have a light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Rosemary E. Martin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's keeping things really cold, I'm using the water dispenser a lot; it's making good ice and ice chips. Never have bought an appliance on line before! It would have been nice to have received a handbook on all its features.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    In love great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how wide it is and that the doors hold the gallons of milk so you have more space I love that the icemaker is on the freezer door so it gives you more storage space doesn’t take up room from being able to put more things in the freezer easy to clean really like that it beeps when you don’t close the door all the way or if you leave it open to long the only thing I wish I would of went with the darker color but still pretty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is SUPER spacious! It cools well and isn't loud at all! Our family of 9 LOVES it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 4 out of 5 stars

    Black stainless steel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I didnt realize the entire fridge is not stainless steel, only the front is and the sides are black. It still looks very nice. Also I marked down 1 star for no meat drawer. Ive had to add storage boxes. Although it is super spacious to hold all the boxes. Also there is no drip tray on the water dispenser. There is always one drip after you get a cup of water that lands on the fridge. Hopefully the water marks dont stain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great buy. I still haven't learned all that I can fo with any programming but I lobe this refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    A Good Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace the one that came with the house. The Samsung has plenty of storage in both the cool and freezer sides, and has a very minimalist look, which I like. Sharp looking, but understated. My only complaint is the speed of the ice dispenser - it can take some time to fill up with either cubed or crushed ice. The ice maker itself is fine and makes plenty of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Space

    Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and it is big fridge. This fridge has alot of storages. The cons is the doors easy to get dent.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Spacious Fridge/Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious fridge but ice maker freezes up and doesn’t provide whole ice cube half end up crushed under that setting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Refrigerator has issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks very nice and has plenty of room. However, we had lots of problems with the water on the door and the ice maker. I would recommend that you not purchase this item.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day.

      We are happy to hear that you like the look and space inside of your refrigerator, and we are here to assist you with the ice maker and water on it.

      Please click on this link to learn about how to avoid moisture or condensation on the fridge door.
      https://www.samsung.com/us/support/troubleshooting/TSG01001891/

      You may also watch this video for more information on how to care for your refrigerator doors.
      https://www.youtube.com/watch?v=ZaguMbi4pzA

      On page 46 of the user manual (Condensation), there are more details to help you with the fridge door.
      https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf

      If your ice maker does not work properly, please visit this link below as well as page 47 of the user manual:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      If you require further assistance with the ice maker, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145768688) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Pros mentioned:
    Size
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Shelves can’t be moved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot bigger than our last one so I’m loving that. I also like that I can put magnets on the front. The only thing I don’t like about this is that you can’t move the shelves. A gallon of milk will fit in the shelves but my kids juice does not. It does fit in the door but I don’t like that. Also a bottle of wine doesn’t fit on there either. I also am not a fan of the shelves being glass. I’m scared my kid’s are gonna break it. But over all it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very roomy and keeps items super cold.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice Sized Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the fridge is great, with an ice maker and water dispenser. I no longer buy water! The space is just right. The downside is that the ice maker is loud and the trays in the fridge are not adjustable. However, I feel that the space in the fridge was built perfectly. I have no issues with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost 5-Star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very good. The only problems are that the shelves on the refrigerator side are too close together to allow tall bottles (like two-liter soft drinks) to be stored upright. Also, the freezer section has a place for a third basket but no third basket making about 1 cu ft not usable. The cooling system is quiet and the temperature adjustments for freezer and refrigerator is really nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there Tony, congratulations on your new spacious Samsung Refrigerator. I am so glad you are enjoying your unit. After reading your feedback I would like to forward your ideas to our design team so that we can improve for future products. We are so thankful you are a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best frig I have owned so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best one I have owned since I had to leave a maytag behind at our previous home. It is super roomy, keeps everything perfectly cold and the ice maker is fantastic! The salesman said it had been totally re-engineered, since I had heard very bad things about Samsung refrigerators, and I completely believe it now, after having owned it for some time now. Can't say anything bad about this frig.....am very pleased to have it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has been great and love the extra room. We like the power cool feature. It helped recently when the refrigerator was not cooling as it should. It helped to restart it over.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good design love the color and also good quality I highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Minimalist look!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good looking refrigerator. It has clean lines (no handles). It does have the water as well as cubed and crushed ice. Same with the interior. All glass shelves. And clear plastic door racks. No bells and whistles on this model. Not even a butter holder. I like the over all look of it and have my own bins to organize. Larger freezer space because the ice maker is on the door. Very happy with the look and my purchase.

    I would recommend this to a friend