Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,655 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very pleased with the Samsung fridge! The fridge has so much room to store your food and drinks. The shelves on the door are deep so they hold a lot of condiments and still have more room to hold items! Love the lighting in the fridge it’s very bright so you can see everything especially at night when you go to grab a drink or late night snack! The freezer has deep shelves as well as the door shelves. Love our ice/ water dispenser on the outside you don’t have to stand there waiting for it to fill your cup it’s really quick. The water dispenser area is deep and tall to set your cup fully down and not have to hold it! We’re very pleased with the Samsung fridge all the way around!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, has alot of room, cools everything evenly. It also looks good with my matching stove

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Sleek design. Works great and it's quiet. Good deal on price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sharp looking item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well first off, I usually read reviews on items that I plan to purchase but this was kind of a last minute buy. Our old fridge started going out and we took a chance on this one because it was on sale. I love Samsung products but have never bought their Refrigerators. We recently purchased a Samsung Washing Machine and love it. After buying the fridge, I went online just to check reviews and I can honestly say I dont know where the negative comments are coming from. I have nothing but high marks for this side by side Samsung refrigerator. Plenty of room for all items and the ice maker is top notch. Makes plenty of ice for us, two people in home. I guess if you have 5 or 6 people using it you would deplete the ice bin, but for us thats not the case. Everyone puts the icemaker down,but we have had nothing but good luck with it. The stainless look of fridge is very stylish. Nothing but happy so far.

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light, Shelf adjustment

    Rated 4 out of 5 stars

    Frig review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars; however, the shelves are not adjustable and there is no light for the water and ice dispenser. If needed, at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I wanted good color delivery was on time and very polite. Sales knew product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Space

    Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Gets super cold. Lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I could not get the fridge I wanted quickly, I am happy with this Samsung side by side. It is roomier than I expected and so far is working perfectly! The 2 gentlemen that delivered, installed and removed my old fridge were so very accommodating, even moved sofa for me to make the delivery easier. I hope you can get their names from my records and reward them for excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Beautiful, quiet, works perfectly (almost) Cons: Doesn't have a water/ice dispenser light The crushed ice doesn't always come out crushed. (calling Samsung about this issue) I love the black stainless steel color, so sleek, looks great and very easy to keep clean. Over all, I am very pleased with my purchase and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My little fierce fridge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Easy to install and keeps my food cold and my water even colder. Which is great I live in a very hot area. Ice maker and water makes even better. The store loaded it up and it was easy to maneuver into the house.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Nice sized refriderator!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect size. Modern, sleek look, I love that there are no bulky handles. There are also wheels on the bottom that makes this fridge easy to move if you would need to. So happy with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good for what you pay.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great for the price. Except the ice maker is very slow and very small. so best if you dont want ice on a daily basis. water is nice and cold from dispenser. It doesn't have a dairy box on door but it's ok. Like i said good for a person on a budget. but if you want alot of ice expect to buy one a bit more expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love this fridge!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is absolutely beautiful! I have never loved a fridge as much as I do this one! It's very spacious and keeps everything cold perfectly. I would highly recommend purchasing it! The only thing I count as a flaw is having to get used to the door going all the way to the floor. I have hit my foot and scrapped it up opening the fridge door forgetting that it goes to the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Modern fridge design

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I only purchased this fridge because of Samsung‘s somewhat reputable brand and super simple modern design. I wanted a fridge that matched my new homes other appliances. But that manufacture keeps going on backorder so I settled on this one as it is one of the few black stainless fridges that doesn’t have any handles and was readily available.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG refrigerator. This Samsung is much quieter and the ice dispenser is much better. Moreover, the minimalist design looks sleek and modern. Before we had a refrigerator with French doors with freezer below. But the side by side is much more convenient and easier to see what is stored.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Great Refrigerator!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity, looks good in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Easy to clean and lots of space. The only downfall is you can move the shelves around In the fridge or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty decent looking refrigerator with a lot of volume The only thing that is a little bit odd is the vegetable drawer is on the bottom. Out of also like to have had a flip-up cover for eggs and what you'd normally have on the top of your door. Otherwise it's a pretty good bargain

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Fridge, Water Dispenser could use some love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am a big fan of the fridge with surprising amounts of storage and sleek visiual appeal, I do have 1 complaint. The fact that the water spout is too distanced from the fridge it overshoots many "average" glasses and sprays water everywhere. The other issue is that there is no light on said water dispenser. A nighttime glass of water is blind, but aside from that Samsung has never let me down and I will never get another Whirlpool item again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and really good at given price and excellent quality : look

    I would recommend this to a friend