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Customer reviews

Rating 4.5 out of 5 stars with 4683 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,683 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and have used for almost a year. Good deal, worth the money. Samsung makes one of the best electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Stylist and plenty of shelves for storage. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good for what you pay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great for the price. Except the ice maker is very slow and very small. so best if you dont want ice on a daily basis. water is nice and cold from dispenser. It doesn't have a dairy box on door but it's ok. Like i said good for a person on a budget. but if you want alot of ice expect to buy one a bit more expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge. Color. Space everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung 27.4 Cu.Ft. side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung side by side refrigerator has more room than I expected, I am able to place more items in it than my previous LG model. So far it has worked great, I would definitely recommend this item to everyone. The price was great and so far I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity, looks good in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best purchase in a long time. Everything works perfectly. It is very spacious, even enough to store extra food.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very good but not Excellent Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not only a beautiful refrigerator, but the capacity makes this a must have for a large family. My wife and I looked at several refrigerators and we settled on this refrigerator due to it being stainless steel, available ice maker and it la capacity. This refrigerator has lived up to all our expectations. We have had absolutely no issue with the ice maker, which others have reported as an issue. Frost buildup in the freezer side is nonexistent and we are finding food stays fresh at longer due to being able to control the humidity inside the refrigerator. The one issue I have with the refrigerator is that you really need a stainless steel cleaner to clean the refrigerator. If you use anything else, a white residue always seems to be left behind on the refrigerator. In addition, this refrigerator is supposed to be fingerprint proof and that is not the case. The lack of wifi connectivity makes this a solid very good refrigerator but not excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    perfecto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfecto tamaño y espacioso con un iluminación grandiosa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Level the fridge first, and then align the doors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many other users, I had trouble aligning the doors. I finally saw a little chintzy pamphlet that came with the fridge and it said to level the fridge first BEFORE aligning the doors. I did that and it worked! Level the *back* of the fridge. Have had the fridge now for about 6 weeks. No real issues. Two complaints are: (1) Weird noises. Sometimes it sounds like someone using a drumstick to bang on an empty trashcan. (2) The darn protective plastic film is impossible to remove completely. As others have pointed out, the film was installed during the assembly of the fridge, so it's stuck in between the various panels of the fridge. I'm afraid to use a sharp object to score the film for removal. Lots of door storage. You can place a gallon milk jug in the door shelf! The disadvantage is that the door gets really heavy. Fixed shelves are not a problem - I was afraid of that at first. We don't use much ice, so the smallish ice capacity is not a problem. Black stainless finish is beautiful and easy to maintain. No problem with fingerprints. We keep our hands clean haha!

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 5 out of 5 stars

    Super sleek and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really do like the fridge. You cannot adjust the shelves so thats kindof a downfall. It looks nice and fits well into the space we had. The inside lights are nice and bright. It holds alot more in the doors so the taller items have to go there. Water and ice in door is a huge plus!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Install is worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the install was pointless i had to have a plumber come in and do the "install" of the water line and had to also unhook the other refrigerators water lines because they cant touch personal property. So im out $100 plus the money for the plumber. Refrigerator is good and works well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      To better assist you with your installation experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Thank you.

      Nicole Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, we've had it for 5 months and no issues. Very efficient with the space.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    No ice making

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products very specius. But the only problem I ended up and not liking it. The ice maker. On the hottest days didn't make any ice and when we got a little brake from the heat it made a few ice cubes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. It works great. The installers were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Looks and works great - except for the dispenser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the looks and roominess of the refrigerator. The only complaint is that the ice and water dispenser leaves a lot to be desired. We didn't care if we had it in the first place, but since we have it we try to use it. The water comes out extremely slow and the ice always splatters out. Even so, I do recommend this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator! Lots of room to keep everything organized

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My #1 Store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Is My #1 Store Best Appliances Best Electronic Friendly Workers I Wouldn't Change My Best Buy For No Other Store !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge on sale. It does everything I wanted. It makes ice and dispences water. It's bigger than my previous fridge and fits in most standard fridge spaces but will poke out due to the depth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung appliances are well made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my kitchens and works well. Would buy again!

    I would recommend this to a friend