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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,655 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space in freezer and refrigerator! Runs quietly. Only complaint is water dispenser sprays broadly and takes a little bit of getting used to. Pleasantly surprised for the first month of use. Chose this over a Whirlpool and if it lasts as long as it’s’ predecessor, all will be swell.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    No problems so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. No problems with anything so far. We changed to an in freezer ice maker as our previous fridge freezer had one in the refrigerator area and because of the warmer fridge air sometimes getting into the ice maker it would melt and refreeze. So far no issues with the ice make. It has lots of space and love having our most used items in both sides at reachable height instead of having to bend done for freezer. Delivery and professional installation was well worth the small amount we paid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker has been the only issue. Probably once a month need to pull bucket and clear jam. Otherwise great fridge for the money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Wonderful Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice. The water dispenser could be better; getting the right angle to not create a puddle on the floor is tricky. The delivery team dented the door while moving it and blew me off when I said something. Best Buy is bringing me a new fridge without hassle, so otherwise, this is a satisfactory resolution. For the price, the quality is considerably high compared to their competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best in my price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra special buy for us. Great checkout services. Everything seems to work as owner’s manual described. Beautiful finish on the exterior. Very easy to keep clean. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung 27.4 Cu.Ft. side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung side by side refrigerator has more room than I expected, I am able to place more items in it than my previous LG model. So far it has worked great, I would definitely recommend this item to everyone. The price was great and so far I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Space

    Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    huge looks great works awsome tons and tons of room

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Stylish and sleek!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a very stylish and functional fridge! My only complaint is the water dispenser is a bit weird you push in the opposite direction.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, keeps everything cool and hasvery nice features

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this refrigerator plenty of room. Water is already pretty cold coming out of the dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Dispenser light

    Rated 4 out of 5 stars

    Good fridge for price. Some small annoyances.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space. Love the layout. Three negative comments on the ice maker/water. The ice is slow to begin dispensing. The water spout is very far forward and extremely high pressure. It makes a mess. Lastly, there is no light. Minor annoyances. Otherwise, great fridge for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look, good amount of storage. Looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge on sale. It does everything I wanted. It makes ice and dispences water. It's bigger than my previous fridge and fits in most standard fridge spaces but will poke out due to the depth.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Shelf adjustment

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator with plenty of space. Non adjustable shelving is not a problem at this time. Satin finish is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very good but not Excellent Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not only a beautiful refrigerator, but the capacity makes this a must have for a large family. My wife and I looked at several refrigerators and we settled on this refrigerator due to it being stainless steel, available ice maker and it la capacity. This refrigerator has lived up to all our expectations. We have had absolutely no issue with the ice maker, which others have reported as an issue. Frost buildup in the freezer side is nonexistent and we are finding food stays fresh at longer due to being able to control the humidity inside the refrigerator. The one issue I have with the refrigerator is that you really need a stainless steel cleaner to clean the refrigerator. If you use anything else, a white residue always seems to be left behind on the refrigerator. In addition, this refrigerator is supposed to be fingerprint proof and that is not the case. The lack of wifi connectivity makes this a solid very good refrigerator but not excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    MrsT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I got the stainless steel black very quite. The fridge can hold a lot. Good buy for the on sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Level the fridge first, and then align the doors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many other users, I had trouble aligning the doors. I finally saw a little chintzy pamphlet that came with the fridge and it said to level the fridge first BEFORE aligning the doors. I did that and it worked! Level the *back* of the fridge. Have had the fridge now for about 6 weeks. No real issues. Two complaints are: (1) Weird noises. Sometimes it sounds like someone using a drumstick to bang on an empty trashcan. (2) The darn protective plastic film is impossible to remove completely. As others have pointed out, the film was installed during the assembly of the fridge, so it's stuck in between the various panels of the fridge. I'm afraid to use a sharp object to score the film for removal. Lots of door storage. You can place a gallon milk jug in the door shelf! The disadvantage is that the door gets really heavy. Fixed shelves are not a problem - I was afraid of that at first. We don't use much ice, so the smallish ice capacity is not a problem. Black stainless finish is beautiful and easy to maintain. No problem with fingerprints. We keep our hands clean haha!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Sleek style!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had out Samsung fridge for just over a year now and still love it. We love the sleek look of not having a handle sticking out. The space is just right and extra room in the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lots of space, Great ice maker!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this refrigerator. I was unsure about the side by side, worried about space. This unit holds more than my past two refrigerators, which were side by side with bottom drawer freezer. The ice make also works great! So happy we switched from LG to Samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Electronics

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge I’ve ever had and it works great. Very spacious with no problems. I absolutely recommend it.

    No, I would not recommend this to a friend