Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,655 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Fantastic & Spacious Fridge!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a replacement for a too-small fridge for our family of 5 (2 adults, 3 kiddos). We have a pretty open space so we didn't have any size limitations. This fridge is HUGE (in a good way). What don't I like? My ONLY gripe is how it expels ice and water. Even the cubed ice setting ends up looking like crushed and the water squirts out at a weird angle. If I'm filling with water, I use my finger to push in the thing and keep the cup about 2 inches away from the fridge, and water squirts in just fine. The water works, this is just a weird design and really my only gripe. What do I like? EVERYTHING else. The shelves are sturdy, the drawers slide easily, the icemaker is in the door, so it gives us storage back in the freezer. The inside is bright and I love the way the handles don't stick out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Space

    Rated 5 out of 5 stars

    customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, it spacious on the inside, ice and water dispensor is great, the water taste like its filter, but do your measure before, cause it a big fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    samsung refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the clean lines of the refrigerator without handles. inside shelves are spaced well & have a good depth. the water and ice cube and crushed ice dispenser is easy to access. the finish (gunmetal grey) is very attractive i thought the delivery was very good, prompt and professional and delivery time was good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Exactly what we’re looking for!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for our old fridge and we found the perfect one! This fridge has water, 2 ice functions: 1 cubed and 1 crushed. Big storage for both refrigerator and freezer. Fingerprint free surface and I believe it can also be connected to our Samsung Smart Things app. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    GREAT!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nice design and color. Excellent delivery service.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sleek no handle look of this fridge. The black is also very sleek looking in our bar area.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space
    Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Buyer Beware - Ice Maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has a very sharp design. I love the space inside. The biggest complaint is the ice dispenser. There are significant issues with this dispenser. Ice gets caught up and jammed. There is a huge delay between when you hit the button and when the ice starts dropping. The opening to the dispenser jams and freezes over frequently. Because of this it ONLY delivers crushed ice. I rarely ever get a cube that isn't broken apart. I would not have purchased this item had I know this was so poorly designed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there dcoker275,
      I see you are experiencing issues with your Samsung Refrigerator ice maker. I would love the opportunity to chat and see how we can help resolve this issue. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143163867. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator suits our needs and has deep storage drawers. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 4 out of 5 stars

    Large and spacious

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous refrigerator with lots of space inside for all your food items. Because the handles are integrated, it works well with appliances from other manufacturers. Only issue is overspray of the water dispenser which runs Down the front of the refrigerator…

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mike365, I am so glad you are loving your Samsung Refrigerator. I appreciate your feedback and look forward to telling our design team about it. Thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Buy this item

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best refrigerator that I have bought bc it looks nice and it is big

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Samsung 27.4 Cu. Ft. Refridgerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the style of this fridge and it has worked well. No issues so far. I would only recommend it if someone didn't have a budget and wanted their fridge to look nice. Functionally, you could find a cheaper option if you don't care about the aesthetic.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there gxhid, I would like to congratulate you on your new Samsung Refrigerator. I appreciate your positive feedback on the modern look of the unit. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Samsung or Whirlpool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was leaning towards staying with Whirlpool but we wanted to upgrade size-wize from 24 cu.ft. to 28 and the Samsung was a couple of hundred dollars cheaper. So far so good I'm impressed by performance and quality overall and the fridge does look pretty cool in black stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome size and temp for both sides are great! Cant complain

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm weary of reviewing major appliances after having only had them for a month (and considering the issues Samsung has with compressors) however, for the cost, I don't think I could've made a better purchase at this price. So far, this is a no frills, though very well made refrigerator. At $1400, you won't get the see-through door or lower drawer freezer, which I don't understand the need for anyway. However, you will get substantial shelf space in the cooler/freezer and water/ice in the door, as intended. When plugged in, it started cooling right away, no issue there. We ran several cycles of water and ice through before consuming any, though there was still a slightly strange taste to both. Just needs more time, I guess. Like I said, it's worked well and hopefully will continue to.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Samsung 27.4 cu ft side by side refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with item, however, did not notice at time of purchase that shelving is not adjustable and there is no cheese/cold cut drawer in top portion. Ice maker in door is a bonus, allowing more room in freezer compartment. Wife happy and now everyone is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer - Good use of space with ice maker in door instead of inside the top of freezer. Fridge - large drawers, door storage, and consistent cooling even while fridge is quite full. No handles create a nice sleek look. Price was lower than comparable models. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Silent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I rarely ever hear any noise coming from the fridge even when it is making ice it’s still pretty soft. The shelves can definitely hold a lot. Loveeeeeee the black stainless steel!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Very very roomy referigerator and freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very roomy, large racks for food containers storage both in the referigerator and freezer. Very easy to take out food containers and toss it in the fridge. Large shelves on the door to store large milk gallons and juice gallons. Cooling is as expected and great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 4 out of 5 stars

    Our new Samsung refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are pleased with this refrigerator/freezer. It's automatic, so we can't control the temperature, which is a bit problematic since any greens that you place too close to the walls seem to freeze. Other than that it is spacious and seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I just bought a new home and needed a affordable refrigerator so I got this one. It digital and keeps all my food at a great temperature. I love crushed ice so this is perfect... sometimes I forget to close the door and it makes a chin noise when I forget to close it..

    I would recommend this to a friend