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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,684 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and great space! Love the stainless steel look

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Wonderful Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice. The water dispenser could be better; getting the right angle to not create a puddle on the floor is tricky. The delivery team dented the door while moving it and blew me off when I said something. Best Buy is bringing me a new fridge without hassle, so otherwise, this is a satisfactory resolution. For the price, the quality is considerably high compared to their competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Almost 5 stars

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge worked fine since I get it. I disconnected the water line for about 6 months and now the ice maker is not working. The tech came and attempted to fix it but has not been able to. Other than that I am happy with my fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Very quite. The lighting is very good with no dark spot. The all around cooling system is exceptional. A great value. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice design and layout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Good so far. Nice design and layout.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    good looking but lacking on ice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this ref. but it makes only two buckets of ice a day. I will be calling service on it soon. the ice issue is very common on this frig.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Electronics

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge I’ve ever had and it works great. Very spacious with no problems. I absolutely recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Works good, no problems, ice, water, cooling everything works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic & Spacious Fridge!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a replacement for a too-small fridge for our family of 5 (2 adults, 3 kiddos). We have a pretty open space so we didn't have any size limitations. This fridge is HUGE (in a good way). What don't I like? My ONLY gripe is how it expels ice and water. Even the cubed ice setting ends up looking like crushed and the water squirts out at a weird angle. If I'm filling with water, I use my finger to push in the thing and keep the cup about 2 inches away from the fridge, and water squirts in just fine. The water works, this is just a weird design and really my only gripe. What do I like? EVERYTHING else. The shelves are sturdy, the drawers slide easily, the icemaker is in the door, so it gives us storage back in the freezer. The inside is bright and I love the way the handles don't stick out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for our basement. We love the black stainless steel finish. works great and it quiet. Also a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Excellent fridge, one MAJOR downside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space in this fridge and freezer. The only reason I cannot give it 5 stars is because of the ice production. This doesn't keep up with my ice usage (and I'm the only one who uses it!) 4 pounds of ice per day is not sufficient. There also isn't a light where the ice/water dispenser is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our new Samsung Side-by-side. Lots of room in both sides for lots of food!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space
    Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Buyer Beware - Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has a very sharp design. I love the space inside. The biggest complaint is the ice dispenser. There are significant issues with this dispenser. Ice gets caught up and jammed. There is a huge delay between when you hit the button and when the ice starts dropping. The opening to the dispenser jams and freezes over frequently. Because of this it ONLY delivers crushed ice. I rarely ever get a cube that isn't broken apart. I would not have purchased this item had I know this was so poorly designed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there dcoker275,
      I see you are experiencing issues with your Samsung Refrigerator ice maker. I would love the opportunity to chat and see how we can help resolve this issue. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143163867. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance, Space

    Rated 4 out of 5 stars

    Large and spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous refrigerator with lots of space inside for all your food items. Because the handles are integrated, it works well with appliances from other manufacturers. Only issue is overspray of the water dispenser which runs Down the front of the refrigerator…

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mike365, I am so glad you are loving your Samsung Refrigerator. I appreciate your feedback and look forward to telling our design team about it. Thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Silent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I rarely ever hear any noise coming from the fridge even when it is making ice it’s still pretty soft. The shelves can definitely hold a lot. Loveeeeeee the black stainless steel!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Samsung or Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was leaning towards staying with Whirlpool but we wanted to upgrade size-wize from 24 cu.ft. to 28 and the Samsung was a couple of hundred dollars cheaper. So far so good I'm impressed by performance and quality overall and the fridge does look pretty cool in black stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Samsung 27.4 Cu. Ft. Refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the style of this fridge and it has worked well. No issues so far. I would only recommend it if someone didn't have a budget and wanted their fridge to look nice. Functionally, you could find a cheaper option if you don't care about the aesthetic.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there gxhid, I would like to congratulate you on your new Samsung Refrigerator. I appreciate your positive feedback on the modern look of the unit. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Ice ice baby

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Plenty of space for everything. Freezer is good size as well. Only downfall is the ice maker. There is not enough ice stored, ice is made quick, just not enough.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer - Good use of space with ice maker in door instead of inside the top of freezer. Fridge - large drawers, door storage, and consistent cooling even while fridge is quite full. No handles create a nice sleek look. Price was lower than comparable models. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product with really good stability and holds really well

    I would recommend this to a friend