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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,655 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and easily organized. The only drawback is that the water fountain doesn't have a light.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and the cooling features are great. Every shelf is very nicely positioned and there are lots of space through which we are able to put our ingredients put into it. Takes less space to fit in or the space actually required to fit in which we had envisioned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Great team that delivered & hooked up. Would buy from Best Buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very spacious, love that there are no handles. Style looks great and can’t beat it for the price. Recommend this to everyone that wants a different look in there kitchen. You’ll be very happy with it. Everyone that see’s it, loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very classy and goes well with my other black kitchen items. Very spacious. Little confusing on how to get the ice machine working but all in all it’s a wonderful refrigerator! I have the black stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great. Lots of storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a bigger refrigerator and this one is working for us. We love the space. The filtered water is fantastic. Runs incredibly quiet and we have not had any problems with it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Ice dispenser issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works but the ice dispenser gets clogged with built up snow from the ice maker. I now just pour the ice in a bowl as it can not properly shoot out ice at all. Annoying when guest are over and I have to explain this to them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Great,

      We understand it is essential to have a working ice maker to prevent us from having to stock up on Ice for parties and special occasions you host at home. Let us help u with your ice maker.

      In the event of a frozen ice bucket, some troubleshooting may be needed.

      Ice bucket is stuck or has a block of ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01001791/

      Ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Ice does not dispense, see page 47. Icemaker bucket (Handle and care) on page 39.
      https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf

      To better assist you with Samsung products and purchases, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145404644) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had refrigerator for a month but I absolutely love it. Big interior with a lot of space. Having dual ice makers is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Very spacious and works well. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fridge for a value price runs quite looks great has a fingerprint coating which you can easily wipe clean plenty of space a well thought out appliance

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious Interior & very quiet. Another fine appliance from Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Nice and big side-by-side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this frig really has a lot of interior space, and I like the pocket handles on the doors so there's no protruding handles taking up more space. I've had some inconsistent production from the ice maker, but just once or twice before is resumed to normal production.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room! The stainless steal black is beautiful to look at! Love the child lock options! I have a two year old who likes to play with buttons, even my two 7 year olds get curious about things and like push buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Spacious Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung line for Home Appliances have been amazing. The refrigerator has great space and the elegant look of the stainless steel is just the cherry on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, it runs its cod and it keeps the vegetables from getting spoiled

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Has a lot of space for everything!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid tear fridge , Like it but it would be better if the fridge compartment could be a bit mire adjustable. Overall great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Space

    Rated 5 out of 5 stars

    Good to buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It’s super useful. Especially for the freezer, large room for storage and it separate into levels which make it organized and easy to find things.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood looks. Seems to be functioning well right from the start. Roomy. Doesn’t have a cheese drawer ( had that in my last fridge) but it has two vegetable drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Everge refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Room is pretty good, and inside of refrigerator color so cool;Inside of refrigerator cooling system so nice too, but ice container so small and ice keep go everywhere. No There is no tray to catch ice or water spills and when I take out the crushed ice, it sometimes freezes inside.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Stephanie,

      We appreciate the review about your experience using the refrigerator.

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung