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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,655 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Best fridge for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good looking fridge. A really great value compared to others. Only complaint is the ice maker. constantly gets clogged and just crushes the ice even when its not selected. Not a big problem and is still a great product I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    yay yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best fridge ever, super easy to use, couldnt ask for another better fridge

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Love my Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look of the Samsung without handles and it’s a lot bigger inside then my last Frigidaire with the same measurements. I had read the reviews about the icemaker but I believe this newer model was improved and makes plenty of ice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product works well and efficient and it arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Porter fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was exactly what i was wanting! Perfect size, love the no handles!

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Dispenser light

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with alot of space for the size. As long as you don’t use a ton of ice the ice maker is plenty big while maximizing freezer space. The only small downside I can think of is that there is no light for the water/ice dispenser.

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light, Ice maker performance

    Rated 3 out of 5 stars

    It is what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is dispensed in varying amounts. Usually too much then falling to the floor. The cavity is dark making it hard to see how much H2O you have. I had to buy plastic bins to organize everything and a motion light for the dispenser. Add another $300 to the purchase for that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    I love my new refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so good and tons of room. Comes with water and Ice dispenser. It is very large and freezer has tons of room. Has a alarm if any door is opened to Long. The side by side I love too. Excellent price! I highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is huge. Shelves are not adjustable but this is what allows it to hold so much. I am perfectly fine with this. My only drawback is the ice makes is a little small but does make ice quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good price-quality-durability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, good quality, it is the second time I buy it. It fulfills its basic functions as a water and ice dispenser. The filter is easy to replace and economical.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Ice maker issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks nice. I live the color of the black stainless. The issue I have is the icemaker. It produces ice fine but if you press the button to dispense it doesnt come out. When you open the door to remove the basket, ice has filled the entire exit tube. I have had the refrigerator for a couple months now and have had to do a total defrost to grt ice 3 times already and I am due to do it my 4th.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of the ice maker in every household, Ryan. Let's get the information you need to ensure the refrigerator ice maker dispenses ice smoothly.

      The link below will help you address the ice bucket being stuck and the ice maker not dispensing ice. Please select the topic "Samsung ice maker is not making ice & Ice bucket is stuck or has a block of ice." check the hyperlinks and watch the video to learn more.

      Ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146464135) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Cons mentioned:
    Dispenser light

    Rated 5 out of 5 stars

    Samsung side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint, the in door dispenser does not have a light. Overall great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge but the lack of communcation or knowledge from the sales reps to the delivery can be improved

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi David D,

      We’re happy to know that the refrigerator works great for you. To better assist you with your experience with the sales representative and delivery process of the refrigerator, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Thank you.

      Nicole Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, complements our other kitchen appliances well. Quiet, efficient, excellent quality workmanship! Roomy, love the cool blue lighting. Wish it was a bit brighter and made the lower shelves' contents more visible. Otherwise, we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. It is great. Exactly as described and works wonderfully. Delivery was awesome and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bestbuy drop it off at my garage exactly when scheduled. I like the space of the refrigerator and being able to see and adjust the temperatures. The shelves in the doors are nice and big. Overall I'm very happy with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung frigidaire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase, spacious, I like the design, it connects the water and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Ice maker isn’t noisy may hear it every once an awhile. Love the no handle look. Makes it easier to clean. Plus with kids I don’t have to worry about them hanging on the handles or pulling them. Also I can put three gallons of milk in a row. :)

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, multiple dividers for the food, makes ice fast

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the ice was easier to get out without removing the whole container…but TCC definitely not a deal breaker! There is so much room! And I love that it beeps when we leave the door open too long!

    I would recommend this to a friend