Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Space
Very elegant!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It comes with a lot of space and it looks very elegant
I would recommend this to a friend - Pros mentioned:Design, Space
The space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much space!!!! Took a second to get used to the no door handle, but it makes for a smooth clean look.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good refrigerator but ice maker is a bit noisy (when it is producing ice) Sometimes crushed ice comes out with the cubed ice. No light to ice maker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AlonzaM,
Thank you for sharing your feedback about your Samsung refrigerator. We understand how operational noises from the ice maker and receiving crushed ice instead of cubed ice can be unexpected, and we want to help you get the best performance from your appliance.
To better understand and address the ice maker noise, please follow the guide below and click on the embedded links for additional support:
Understand the noises coming from your Samsung refrigerator
http://www.samsung.com/us/support/troubleshooting/TSG01001032/
For guidance on ice dispenser behavior and how to prevent crushed ice from coming out when cubed ice is selected, please follow the guide below and click on the embedded links for additional support:
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected
If you’d like further assistance or need personalized support, our team is available through the channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151471071) to help our team pull up your information.
Thank you.
^Camille
- Pros mentioned:Capacity, Overall performance
Samsung rocks!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung products . Microwave, dishwasher stove and now fridge !! Great sleek look easy to wipe down and stores more then you expect
I would recommend this to a friend - Pros mentioned:Overall performance, Space
new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks good and works well storage area is bigger *
I would recommend this to a friend - Pros mentioned:Overall performance
Very Pleased
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are Very Pleased with our purchase! After much comparison between refrigerators as well as all of the local stores- this is the one that looked to be the best match for our family at the current time. No doubt we got the best refrigerator for the price range we had budgeted for. We have not run into even one issue. Delivery guys did a great job installing and removing our old fridge. No regrets for this purchase. The only thing that we miss, but is not an issue, is the light above the outside water and ice dispenser. Only because we are known to grab a glass of water even the house is dark. But we still prefer this one to any other one in the same price range. The quality is a step-above. Nothing about it feels cheap!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there NClayton, I congratulate you on your new Samsung Refrigerator. I notice you have a concern and would like to forward that to our design team for future products. Thank you for choosing Samsung in your family's home. ^Brad
- Pros mentioned:Design, Size
great refrig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the icemaker! The front is sleek and nice. Lots of room inside.
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get it redelivered because the person who came to deliver it the first time, measured the width in the kitchen and said: won't fit,will hit the pantry wall, buy another one and was out the gate. Mind you, the slot to fit the fridge is 36inches and the pantry wall is an inch deeper than the fridge. On the second delivery, had absolutely no issues, delivery person came in and slid it in, and pulled it an inch outwards so that the fridge door doesn't hit the pantry wall . Problem solved. Now, I have this awesome looking refrigerator and which cost me almost half of what refrigerators like these cost and works really well so far.
I would recommend this to a friend - Pros mentioned:Capacity
Quiet. No noises :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator with lots of room!! Everything fits so nicely in the door. The best thing about it… it’s Quiet! Great Fridge!
I would recommend this to a friend - Pros mentioned:Design
Dark stainless fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: interior space, color, quiet, ice storage in door, deep shelves. Con: any damage stands out more than on regular stainless, priced higher than regular stainless, narrow shelves. Verdict: Would buy again and would recommend.
I would recommend this to a friend - Pros mentioned:Capacity
Great So Far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, our Samsung fridge has done very well for us. Great storage capacity overall. The only thing that drives me a little nuts are the fingerprints, which are to be expected with a Stainless Steel finish. Overall great pick so far.
I would recommend this to a friend - Cons mentioned:Dispenser light
Well designed fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sized interior, well built, and quite. Only complaint is it could use another light for the middle of the fridge. It's a pretty minor thing though.
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Ice maker performance
Perfect for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well priced and really a good blend between stainless silver and black. The ice and water dispenser isn’t as advanced as most high end refrigerators, but it’s simplicity makes it user-friendly. A really good buy!
I would recommend this to a friend - Pros mentioned:Design
Works Great-Looks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for a month or so and love it. As others have said it is LARGE. The Black Stainless Steel looks terrific and we have had no issue with fingerprints...Full Disclosure...No Kids. The ice maker and water dispenser that others have had problems with have been non existent for us. The guy at Best Buy told me that Samsung has addressed and corrected whatever the problem was and best we can tell that is the case. So far this has been a great buy and we are very happy with it. The only thing I do not like is the refridgerator will not go lower than 37 degrees and I would like it a little colder, but it's not a problem. Definitely recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well and lots of storage space. Pretty good overall
I would recommend this to a friend - Pros mentioned:Capacity
My Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it is the best I have ever had...the cooling system is great and very spacious
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Shelf adjustment
All good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator Looks good in my kitchen with all my matching samsung appliances. Only issue i have with this refrigerator is that the shelves are not adjustable
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, lots of interior space in the compartments and shelves, also love the water/ice cube dispenser in the door. So far it’s been a perfect unit and is the match to all of our appliances
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Overall very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room on both sides. Only drawback it the way it dispenses ice...especially crushed ice. You glass must be touching the dispenser or it will be everywhere...especially on the floor. I am impressed with the depth. It holds alot of food.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase of this Samsung refrigerator. And price was great, as well. Very happy with new fridge.
I would recommend this to a friend