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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4655 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,655 reviews
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Ice maker is pretty small tho and takes a long time to flrefill. Otherwise it's a great fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator a good buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for specific things like an ice maker that was smaller and took up less space in the freezer, at first we were concerned that it was too small to keep up with ice making for a family of four, WRONG! it's just fine and I've yet seen it less than half full. Also, something that circulated cooling better since our old one seemed too keep the cold air on the top section and undercooling the lower section, here again, it seems to balance the entire area with equal cooling. I've noticed our food lasting longer and was concerned we had it too cold, but no, our old one seemed to be the issue. Great space in the freezer due to the smaller ice maker I spoke about. Overall I'm fine with what I have gotten.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Would pick different next time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works, the features are just not user friendly and I would not buy again. Water dispenser position sucks, water spills all over and small glasses don’t work well. The push part of the water dispenser has to be pushed at a certain spot, makes it difficult. Handle-less door is not good, just not user friendly and u smash fingers when one door closes too soon. The back of the bottom shelf freezes food. Bottom drawer is too small. Ice machine is slow and shape is small. I don’t like my fridge, I regret buying this model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator, love the storage capacity and how lite up it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, operating well. Does what is expected. Ice maker working, temperature is maintained properly. Wish it had more drawers. Lots of room on doors, both in refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliances! We have bought 4 sets for our fix-and-flip properties!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was easy, delivery was good and this refrigerator is working fine. My only compliant is how often you have to replace the water filter. Can't wait to purchase a stove to match the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Updating kitchen appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey guys , WRONG FRIG NOT Samsung Try GE PROFILE 25.3 S/S side by side Love the new look and features. Energy saver also great feature. Very quite , water tastes good also. Was worth the long wait

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Samsung sid-by-side review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would actually give it a 3.5. It's a good basic fridge. I like the size and the fridge function. The freezer is too cold even at the lowest setting. The ice maker/dispenser is way to slow and loud and there's no light at the dispenser.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.

      Here is a link for troubleshooting steps for your freezer that is too cold; kindly click the embedded words.

      Samsung freezer is too cold.
      https://www.samsung.com/us/support/troubleshooting/TSG01109866/

      Here is a link for troubleshooting steps for your water dispenser that is slow to dispense water, kindly click the embedded words.

      Samsung refrigerator water dispenser issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147360243) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Roomy Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was super nice. It was cold quickly and had plenty of space. Although it fit within the space, we had to exchange it because the freezer door would not fully open.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung refrigerator great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online purchase and the refrigerator is great looking. Lots of room in both refrigerator and freezer. Icemaker is quite and fast. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, plenty of room. Ice maker could be better, its a little bit noisy and takes too long to dispense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Fridge, bought for my mother in law she really likes it. Its a shiny black color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect for galley style kichen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a fridge with no handles for the galley style kitchen in hopes that it would take up less room and make the kitchen feel bigger. Not only did it do that but it's a great fridge as well!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and like the sleek no handle look. Easy to keep clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung Fridge - Would buy again.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, everything works wonderful. However, the icemaker is slow. Possibility that the fridge we have received has some malfunctioning with the icemaker, so will call today to have it checked.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Very nice fridge for small kitchen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung fridge, so beautiful, so high end for my small kitchen. All functions are so useful. The size is perfect, the color is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happier that I expected to be.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent temperature stability, well lit, quiet and decent looking for what it is. The only drawback is you need to shut off the water valve to change the filter on the water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge and overall good space I would recommend to anyone that wants a nice fridge with a decent price that won’t hurt your wallet too much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was a great deal. It is s Prefect Fits and working well

    I would recommend this to a friend