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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,684 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just one more peek!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are supposed to keep the doors closed but you can't stop looking inside and yelling "Yasss, exactly what I wanted, it's so cool" is putting it mildly. I'll tell the kiddos to stop peeking but even I need just one more peek!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Worst water/ice dispenser ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interior of the fridge is fine, it holds a lot of food and it keeps things cold. The door design makes this fridge stick out father than most as the depth measurement usually includes the handles and it this case it is the door edge - there are no external handles. That makes this a very deep fridge vs most counters. I would give this a 4 but the water and ice dispenser is the worst I have encountered in a fridge. First there is no light, so you can’t see how full the cup is if it is dark. Second the ice dispenser takes its sweet time and you get a deluge of ice overflowing most cups. Forget about trying to get 1-2 cubes out. It is so irritating on a daily basis that this fridge gets a 2. I would be concerned that all Samsung ice makers function similarly. The fridge in my previous house was a similar LG and did not have this issue so going back to that brand next time around.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are here to help with your ice maker, CraigH.

      Please visit this link for information on how long the ice maker should take to dispense.
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense

      If your ice maker won't stop making ice, it means the ice is not piling high enough to reach the sensor or arm, typically because the ice bucket is not in the proper position.

      To ensure proper ice-making, you may refer to page 35 of the user manual and page 37 to insert the ice maker properly:
      https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145784827) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Is your refrigerator running?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has great space and looks great in home. Delivery went will and it fits like a glove. Great addition to our first home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beware of LG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got great pricing and a discount coupon was also used. Delivery and install was also FREE! We went with SAMSUNG this time. Will never purchase another LG product again, they do not last. Had purchased an extended 5 year warranty and the LG lasted 5 years and 7 1/2 months. Spent the money for estimate to repair and compressor plus labor would cost over $1,100 to repair. Seems like appliances don't last anymore. We have a side by side Kenmore in our garage that was purchased in 1996 and its still staying COOL!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color which is stainless steel black and I love the room . I am very glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Loads of room and perfect temperature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, large capacity, and perfect temperature in both the refrigerator and the freezer. It replaced a smaller refrigerator and my large side-by-side.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so spacious I can't wait to use it. The color is so pretty stainless steel and it is so tall.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge works great and its super spacious. Thanks best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    One of the largest capacity fridges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews from different retail sellers. It has mixed reviews so I decided to risk it. Overall I think the fridge is good for its price range. I do not have issue with LED lighting like many other reviewers do. I do wish it had a cold cut drawer though.....this is the first time I have seen a big fridge without it. The handle-less looks amazing but some might take time to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking Black Stainless Steel. Well-designed interior. Lots of room in both the refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Cools very well and the ice/water dispenser is great. It's also very very quiet overall, haven't heard it since I got it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    I like this one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator much better than my previous Frigidaire which had multiple issues. This one was freezing some of my vegetables at first until I called the company and they sent out a tech to update the software. Now seems good. I like the layout inside although it makes a bit less ice than my previous fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful and big. No problem with it so far.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    A satisfactory refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice machine works adequately. Water is slow, but no slower than any other fridge with a filter on the water supply. Fridge side space is good, but since each shelf is deep, plan on constantly having to remove items from the front of the shelf to get to items on the rear of the shelf. Front panel is easy to dent, so be careful. No functionality issues after a month of use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great looking refrigerator and huge capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! It has a huge capacity and aesthetics are wonderful! The ice are in cubes which I love better than the curved ice that my GE refrigerator made. The ice maker line was very easy to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase. The delivery crew was awesome. Being very carefult throught he doirways and taking extra care while setting it up. The fridge is extra deep and holds food at correct temp perfectly. I like the alarm when my little one leaves the door open. Add in the water and ice maker features and this will really save miney on my water purchases. The crushed ice is a bonus and used daily by my children. More than happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    A great looking fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is ample room in both fridge and freezer Has a sleek design Love the hidden door handles. The door shelves are all big and can fit large items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Fridge

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great fridge, does everything I need for a small family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Mom fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and slim works great in small or big space. Keeps foid cold and cool

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator and stylish as well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 27.4 Cu. Ft. Side by side Samsung refrigerator and freezer. It is just what we needed and it is the perfect color to match a stainless dishwasher and black wall oven the other side of the kitchen. We got a black stainless matching In wall microwave and they all look great together. The refrigerator and microwave are three feet from each other and they look great together. More room in the fridge and freezer than we need, but that is a plus.

    I would recommend this to a friend