Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Good refrigerator/freezer, but fails practicality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest issue I noticed immediately was getting my first cup of water from the dispenser. The spout is positioned to far of distance from the back where you push your cup with, so the water shot all over the floor missing the cup completely. If you have a cup that has an opening of 5"-6" diameter that you will use, this will not be a problem. There also is no light to illuminate the dispenser area. I added a stick on miniature light. Other smaller issues that I can live with are the fridge meat drawer does not close against the surface of the tray above it, leaving 1/2" space, shelving on freezer door is very thin and even though the specs say your egg storage shelf may vary in appearance, this model has no egg storage shelf. I will get used to the smaller things but I will constantly have to pay attention to the water dispenser trajectory.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MathewR,
We understand the disappointments and we want to make your experience better. Let us help.
Here is a link for tips on how to properly organize the drawers on your refrigerator.
Tips for an organized Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00084845/
Here is a link to the user manual, go to page 35 to learn how to avoid spilling while using a water dispenser.
User manual.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146601875) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
Great Garage Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is exactly as described on website. Works great. Using in garage.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Nice color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color, makes some noises here and there periodically at night Very spacious I love the sleek design of no handles
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Dispenser light
Sleek
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great perfect size. Only issue is there is not a light for the ice/water area. The handleless doors are so clean looking.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Rberryjr2549, I congratulate you on your new Samsung Refrigerator and appreciate your honest review. I will forward that to our design team for future products. Welcome to our Samsung family. ^Brad
- Pros mentioned:Design, Size
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size, color, space inside are the most important for me about this product, and i found it. The price is just affordable for my pocket.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Exceptional fridge.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Great looking. Tons of space. Great storage on the door as well. Shelves are so easy to remove for cleaning.
I would recommend this to a friend - Pros mentioned:Design, Space
good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product! roomy and looks sharp! only issue is the water/ice dispenser is a little awkward to operate
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great purchase very satisfying would recommend to anyone
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a beautiful fridge . Very spacious I did receive it with dents in the doors but they took it back with no problems and I ordered a new one.
I would recommend this to a friend - Cons mentioned:Dispenser light
Nice Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great refrigerator! The exterior surface is easy to keep clean. The only reason I gave it 4 stars is because it doesn't have a light in the door for the ice and water dispenser. I didn't think it would be a big deal, but it is after all. The drawers are on the bottom, so bending over will be required, so those with back injuries should buy with caution.
I would recommend this to a friend - Pros mentioned:Capacity, Design
A great looking fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is ample room in both fridge and freezer Has a sleek design Love the hidden door handles. The door shelves are all big and can fit large items
I would recommend this to a friend - Pros mentioned:Capacity
Tons of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much space! There are 2 drawers located at the bottom of the fridge allowing full access to the shelves for taller or stackable items. The shelves in the door are tall and wide enough to store multiple 2 liter bottles at a time or as many condiments that you use regularly. The freezer is just as accommodating with only one drawer located at the bottom and two smaller shelves in the door. The only gripe about this fridge is that it doesn't produce ice fast enough for our family. Definitely very impressed and happy about the product.
I would recommend this to a friend - Pros mentioned:Size
Great Refrigerator and stylish as well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our 27.4 Cu. Ft. Side by side Samsung refrigerator and freezer. It is just what we needed and it is the perfect color to match a stainless dishwasher and black wall oven the other side of the kitchen. We got a black stainless matching In wall microwave and they all look great together. The refrigerator and microwave are three feet from each other and they look great together. More room in the fridge and freezer than we need, but that is a plus.
I would recommend this to a friend - Pros mentioned:Space
Small design flaw, otherwise great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made to replace a previous Samsung model with a leak issue. Spacious, water dispenser is great, and the front is magnetized! Can't ask for much more. Only compliant is that samsung decided to aim the water coming out of the dispenser at the outside edge of your cup vs the inside edge. This means that if you have a narrow topped cup - like most - you will have to press the dispenser with your hand and hold the cup out far enough to keep from showering yourself. Aside from this, there really isn't anything to complain about. I love this fridge.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and attractive. Water spout too far away from lever.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the storage capacity and design. Freezer works amazingly.
I would recommend this to a friend - Pros mentioned:Capacity
The quiet one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is so beautiful, quiet and elegant. Very spacious
I would recommend this to a friend - Pros mentioned:Capacity, Design
Sleek Design and Simple!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this fridge is fantastic. It has a slick no handle from, >27 cubic feet for food, and looks great! I would I would definitely buy again
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Big frIdge for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is probably the largest at this price point. We're very happy with it. Ice maker and water dispenser have worked great.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Samsung 27.4 cu ft
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase at a great price. Upgraded from a 16 year old Whirlpool that was at the end of its time. Spacious and affordable.
I would recommend this to a friend