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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,684 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Samsung 27.4 cu ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. Upgraded from a 16 year old Whirlpool that was at the end of its time. Spacious and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! roomy and looks sharp! only issue is the water/ice dispenser is a little awkward to operate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, the value, and the price. Beautiful in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the frig, lots of room. Ice maker needs more capacity and a light in the dispensing area.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Buy This Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Very roomy and tall shelves. Sleek design and looks great in our space. Love it. Great fridge for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    My Samsung Refregerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool, nice looks, ample space, low power consumption.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge at an awesome price. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Short life span for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking fridge, worked great for 15 months. Cooling problems after 15 months. Get the extended warranty if buying. Thanks to Best Buy Plan I got a replacement. Wont buy this brand again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We are pleased to offer a solution for your faulty refrigerator. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience and address any future concerns you may have with your fridge.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Classy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! Extra space in the freezer since the ice cude unit is on the door. The main area has more space also than a normal side-by-side. You won't be disappointed with this one! I purchase the Samsung set and it is very classy looking. Best Buy's service was wonderful. The guys installed and tested all the appliances be4 leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the unique look of my refrigerator. It has been working well. With Best Buy you get the product delivered in two days or less

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ... delivery and installation went perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... yes, the refrigerator is perfect - just what I ordered - and your delivery process was perfect, too. They came on time, even a few minutes early, managed challenges (getting it through a narrower gate and sliding glass door, and installed it quickly and efficiently. They were polite, friendly and made the process of hauling off the old refrigerator and replacing it with the new one seem easier than it is! I'd certainly recommend Best Buy for appliance purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. It is big lots of room. Love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would have liked is a light that turns on when you push the water and/or ice push button so you can see how far the water is filling your cup/glass..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the Samsung overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this refrigerator. It is very roomy and chills well in freezer and Refrigerator compartments. Two shortfalls: 1) At the recommended 37 degrees Fahrenheit, the refrigerator freezes any vegetable or fruit near the back wall. We have adjusted to 38 degrees and don't know if this will resolve the problem. 2) Instead of three drawers on our previous Samsung (Meat and cheese, fruit, veggies) this one has only two drawers and the bottom one is very small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a large fridge. It's features are awesome! It meets all my needs, and much more. I'm very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great bot indoor ice and water is missing alight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Keeping it Cold!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A little deeper than expected but everything works great and there is so much space inside. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator and it looks spectacular! Very spacious inside as well. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Refrigerator so far. Liked the option if being able To lock the water and ice dispenser so 2 yr old cant keep pushing buttons also no handles as she Loved opening are other Refrigerator and freezer nonstop. Stainless steel no fingerprints option helpful also.Hopefully get alot if Years with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. Great space and very sleek. Love the ice maker and water dispenser. Would recommend buying.

    I would recommend this to a friend