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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,684 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Overall spacious and nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is huge! It works well. My only complaint is that the ice and water dispenser doesn’t have a light.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! That is so fantastic to hear! Thank you for taking the time to tell us about your new Samsung fridge. ^Shay Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love our Samsung Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Roomy and easy to find items ! Ice Maker is Great, and Love that we can get ice or water on the outside also the finish stays really nice not a lot of smudges like other refrigerators.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great for a large family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrig and freezer. it is large and plenty room for everything that we need, The delivery people were fast and efficient. They had too adjust the front door to get the refrig in the house but it was easy for them to do. The only problem is that the ice and water dispenser has no light working on it. other than that it is perfect, i would recommend it to any one with a large kitchen for this refrig.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quiet running fridge. This fridge holds alot of things.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great looking fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. It was delivered when they said it would be and installed it. We only wish that it had a light when you get ice or water. We love all the room inside the fridge. We have only had it for 3 weeks but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Frig!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear refrigerator, startup was quick and the refrigerator cool off fast! Looks amazing too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for seven months now and it’s pretty great. I have not had any issues. Love to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best buy i bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the refrigerator from Best Buy was the best decision i made. The saleswoman was very helpful in getting me the credit i needed to purchase this item. She was very informed of the sale and all the necessary paperwork needed. I love my refrigerator and if i need to purchase something else Best Buy is where i am going

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and my mom loves how spacious it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung side by side 27.4 cu ft large Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality Refrigerator, i love the color and its 100% royal looking when its installed in your kitchen. I love the suggestion made by Best Buy Staff. I recommend it for everyone as its energy efficient too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is huge yet very streamlined without handles. Very quiet. Very please with the purchase and even more so with price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    In need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and roomy I wanted a the stainless but my eyes caught a glance at black stainless that was my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung black stainless steel fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great size, lots of room, plenty of light so you can see everything

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    It’s my 2nd Samsung love it lot of shelves and sto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me, very roomy and practical Love it with no handles to bump into Safer for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Big Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love how spacious this fridge is, how it is designed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Everything I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! It was everything I was looking for and for such a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it very long so unsure of longevity. Works great! Refrigerator is cold. Freezer stays frozen. Ice machine only puts out about half the cubes sometimes. Ice bin only holds a small amount of ice, so even though the bin comes out...it won’t fill even a small ice chest. Open door alarm is a good feature if you have children who stand in the door “looking” for something to eat... Shaleves in refrigerator side are not adjustable but....are deep and widely spaced. Door shelves are the same.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good refrigerator but ice maker is a bit noisy (when it is producing ice) Sometimes crushed ice comes out with the cubed ice. No light to ice maker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AlonzaM,

      Thank you for sharing your feedback about your Samsung refrigerator. We understand how operational noises from the ice maker and receiving crushed ice instead of cubed ice can be unexpected, and we want to help you get the best performance from your appliance.

      To better understand and address the ice maker noise, please follow the guide below and click on the embedded links for additional support:

      Understand the noises coming from your Samsung refrigerator
      http://www.samsung.com/us/support/troubleshooting/TSG01001032/

      For guidance on ice dispenser behavior and how to prevent crushed ice from coming out when cubed ice is selected, please follow the guide below and click on the embedded links for additional support:

      Samsung refrigerator ice dispenser issues
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected

      If you’d like further assistance or need personalized support, our team is available through the channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151471071) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Pros mentioned:
    Design, Space

    Rated 3 out of 5 stars

    Great Fridge but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actually appliance itself is better than average. However, don’t buy anything from Best Buy because they are the worst. They cancelled the delivery without notifying me ....twice. Never once apologizing. The installation was quick and easy but they scratched my kitchen floor. Again, the refrigerator is good, it’s got plenty of room , and it looks sharp. Do yourself a favor and buy this from anybody else. Literally anyone but Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear you're enjoying your new refrigerator, BKatherine! ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My New Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Very roomy, too! I love the ice maker and water in the door. It’s very quiet.

    I would recommend this to a friend