Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,684 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung-27.4 Cu. Ft. Side-By-Side-Black Stainless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Love the black stainless. The frig as well as freezer has ample space throughout for everything. It cools evenly throughout the frig side and the freezer does as well. Love the feature that has an alarm that goes off if the door is left open and also if not closed right away when alarm sounds it will also flash the lights. Also love the panel inside that shows the temperature of both the freezer and frig. its a great refrigerator for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It's got lots of space and makes finding things super easy. Plenty of space and keeps things really cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the pleasure of making numerous purchases from Best Buy and each time, I have been satisfied with the outcome. Their vast selection of products and knowledgeable staff have made my shopping experience enjoyable and stress-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and looks good in my new home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! This is a perfect addition to my new home, cools everything down to a great temp

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Great fridge.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and not so expensive. Only issue we have with this fridge is the ice cant really keep up. We def use a good bit of ice with family and all during the summer and its constantly running out. Have to be careful running the ice empty during the hot summer because it will sorta melt into large pieces that will get stuck in the ine dispenser. Overall though the frigde is great and would def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge but the lack of communcation or knowledge from the sales reps to the delivery can be improved

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi David D,

      We’re happy to know that the refrigerator works great for you. To better assist you with your experience with the sales representative and delivery process of the refrigerator, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Thank you.

      Nicole Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is spacious & convenient. Easy to install & everything worked perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Frig

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price that I bought to upgrade a home that I ran out. It works really great and looks great with my other appliances I put in the home.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    LG Fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge overall, spacious and nice design. It has been a nice addition to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    nice big fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is nice having two doors very spacious look prety and best part is really easy to maintain shaing.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey elchemo! I agree this refrigerator is very spacious and very pretty! Thank you so much for leaving us this great review! ^Shay Samsung

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great choice!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, looks great, works amazingly, has tons of room inside.. I would buy again for sure..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the refrigerator for about a month now and I am very satisfied with it. I love the look of the black stainless and have had next to no issues with finger prints. The one con I have noticed is that since I don’t use the ice dispenser very often it tends to crush the ice at first instead of giving cubes like is selected, but I write this off to the ice sticking together and the dispenser having to break it apart.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Temperature is easy to adjust and it can get super cold if necessary. Plus, it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    BEST FRIDGE FOR A TALL PERSON!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is super convenient for me as I'm on the tall side and hate to bend down to get to the freezer on traditional french fridges or regular 2 door fridges with the freezer on top and having to bend down to the fridge. The water to me taste good, I ran a couple cups through the lines before drinking, you also may need to run the water to let out air bubbles from inside the hoses. Air bubbles in the line may cause the water to leak when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    very clean

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the minimalist look of this refrigerator. I also love the roominess of this fridge. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Elegant Refrigerator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed to meet the needs of every household.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gorgeous

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can I say a fridge is sexy? Probably not, but that’s what we’ve been saying. We’ve only had it for a week but it looks great, keeps things cold, and the fingerprints aren’t horrible on it. My mom even commented on how nice it is and she doesn’t like anything. Best Buy delivery and set up was fantastic. In the age of the coronavirus they were super safe, showed up with face masks, and sanitizer. 11/10 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SELLOTTO

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this this is the best i ever had this is my first time i have all Samsung and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this same refrigerator at our old house and when we moved we left it. So when we bought our fixer upper we decided to buy the same fridge. Only dislike about it is that it does not have a light for the ice and water dispenser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the side by side refrigerator! No handles for kids to climb or grab. It has stayed pretty clean. The reason I didn't give it a 5star is because the water that comes out spits off far and I make a mess too frequently. When I push my cup to the fridge so water comes out it always spits past :( Other than that I love it!

    I would recommend this to a friend