Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Space
good space inside
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the look, space inside is also great. it looks wonderful in our new house and fit perfectly under our cabnits.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Great fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge except the ice maker. It takes a while to make ice, and dispensing can be a guessing game when the ice drops.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps food frozen/cold. Ice dispenser is slow. Wish the water dispenser had a light so I could see when the glass is full. Also worried about the overall quality of Samsung refrigerators based on recent headlines.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of an effective ice dispenser in every household, JohnR. Let's get the information you need to ensure that you are maximizing the refrigerator's full potential.
The link below will help you address the ice dispenser if you feel it is slower than usual and make sure your refrigerator is working effectively. Please check the hyperlinks and watch the video to learn more.
Samsung refrigerator ice dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146472547) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this refrigerator since it was on sale and was a better deal than the others at its price. I compare it to two or three aditional refrigerators and made decision; and it was the best one!... I simply love it!. At first I was a little worried since I had to install the ice maker, but it wasn't no big deal!... I recommend it
I would recommend this to a friend - Pros mentioned:Capacity, Size
The refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator is a real bargain ，Large space, easy to use.
I would recommend this to a friend Samsung #1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product excellent price and easy to purchase
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for my wife and I please note that the shelves are not adjustable but that’s not a negative for us because there’s more than enough room easy to use and keep the temperature perfect once you find your desired temperature. It does not appear you can adjust the temperature of the bottom two drawers.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Very Nice Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I’m am pleased with this purchase. The only reason I didn’t give it a 5 star rating is the ice maker. It makes ice slowly. You will need to keep bagged ice of you have a large family or entertain.
I would recommend this to a friend - Pros mentioned:Overall performance
New refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator I ever had I enjoying every moment I spend with my refrigerator Even if you don’t need one go and buy one.
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps things nice and cold. Looks nice, and feels nice. It also has a good amount of space.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, no deli drawer and its kind of awkward with out the handles. But other than that works and looks great
I would recommend this to a friend - Pros mentioned:Design
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for about a month now. It is different to get use to no handles but it is also nice as there is nothing sticking out to hit. The refrigerator took about a two weeks to get ride of the new smell. And the temperature had to be adjusted slightly but this is all expected with something new. The black stainless steel is nice.
I would recommend this to a friend - Pros mentioned:Design
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and is quiet. No issues with anything. Not too many fingerprints are left due to great design.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Very Spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT!!!!! It has ALOT of room i can fit EVERYTHING in it!!! also it keeps everyhting cold
I would recommend this to a friend Black stainless steel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice very quiet will let you know when you are keeping the door open too long I love it
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great refrigerator fits into the kitchen, makes ice well, keeps beer cold
I would recommend this to a friend - Cons mentioned:Dispenser light
Good fridge, couple gripes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is of overall good quality. My only gripes are that there is no light on the water dispenser which makes it hard to tell when you’re getting full with opaque cups, and that there isn’t a third drawer. I find the bottom shelf to be pretty low. There also isn’t a butter tray or anything like that. Relatively minor complaints, overall I’m pleased with the fridge and the Best Buy installation service.
I would recommend this to a friend 3 Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s no light for the water/ice dispenser and the ice dispenser is extremely slow. No meat tray, huge bummer. Very spacious due to the thin wall and door design.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that the refrigerator's condition is not up to your standards. Let's help you with this, RonaldM.
To help rectify the ice maker's efficiency, we recommend following the guide below. Please watch the YouTube video and click on the embedded links for additional help.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147051144, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Capacity, Design
Large Nice Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is huge and looks amazing. For the price you can't beat it as it is better than others in the same price range.
I would recommend this to a friend - Pros mentioned:Space
Spacious
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large interior space, interior lighting and multiple cooling vents for even temperature throughout.
I would recommend this to a friend