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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 4644 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,644 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is big, spacious and looks really good.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Lots of space a d keeps everything nice and cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator obviously amazing its been 2 years going good so far

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good fridge for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the biggest refrigerator I’ve ever owned. It’s deep and it has plenty of room for bigger things like a gallon of milk or 2 L bottle of soda in the door. I read online there were some reviews about the icemaker not working properly or not making enough ice for two people but I have not found that is the case. Our icemaker is working great I am 100% pleased with this refrigerator at this point. I love the stainless steel I have dogs though so I have to clean often. Overall very happy!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Does not have a light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have thought that a refrigerator with a water and ice dispenser would have a light. This one does not. Also, the ice dispenser does not work consistently. My opinion has greatly decreased based on the fact that my appliance came damaged, and I was only offered a small gift card. If it was sold like this in the store, it would be discounted much more than what I was offered. I’m extremely disappointed in my experience and will probably no longer shop at Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    I highly recommend it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge! Our food stays fresh longer and organized. The storage it’s amazing we don’t need extra containers. The quality and design is so good we are thinking of buying a second one for my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Made for wide mouth cups

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice sleek style but the water spout is only designed for wide mouth cups. Makes it hard to fill up a regular glass cup. We have to hold the cup and push the water button. Very annoying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CorrioneW,

      Thank you very much for your observation about the water dispenser of our refrigerator. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the Samsung refrigerator it works great and very easy to operate as the climate control was already set with the digital thermostat inside. Best feature no fingerprints with the black stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing double door fridge and freezer. The ice maker is awesome. We love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fantastic Fridge - Terrible Sticker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the fridge. Ice machine can be a little slow at times to dispense, but otherwise no complaints. The stars are knocked off due to the sticker underneath the ice dispenser. We left the plastic protective layer on for a little bit to have that “fresh new fridge” feeling again a couple weeks later. Turns out the left door didn’t have any plastic on it, and the sticker was placed DIRECTLY on the door! This photo is the result of trying to peel it off and remove the paper/sticker bits with water. As it’s stainless steel and I don’t want to mess up the finish, I called customer support. While she was nice and understanding, they couldn’t do anything aside from issue a small credit as it was “cosmetic damage”, out of date to be assisted with, and we didn’t buy the protection plan. Only advice she could give (which I am appreciative for as I don’t have many options at this point) is warm water with baby oil. Next trip I’ll need to purchase some and hope it can be removed without discoloring or damaging the finish.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thank you so very much for letting us know about your experience with this refrigerator. Your feedback is very important to us, as it helps us to continue improving. ^Jecca Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge I’ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank a fridge has a lot of room for all my food, cools great and the ice maker works fine. I really like the two door style with the freezer and fridge on opposite sides. The stainless steel is fingerprint proof which I’m glad that I don’t have to wipe prints off all the time. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, lots of space and looks amazing! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung fridge is very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS REFRIGERATOR. SO MUCH SPACE. Ice maker is good! We have a big family it it keeps up with us!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and interior lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When opened, the doors extend past the outer side limits. Keep that in mind if installing near a wall.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    10/10 Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from an old fridge with no space or water system to this new fridge with a large amount of space, a water hook up and ice cube maker! Absolutely love it and can't wait to update the rest of my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, dollar for dollar!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a fridge that keeps produce good for so long, I am so impressed with the innovative air flow design. It circulates with such efficiency that produce that I would typically have go bad within a week can easily remain fresh for 2-3 weeks. I don't know what else to say, it just works so well! The water and ice system work very well, I love the smaller sized square ice cubes it makes. The ONLY thing that I have noticed is the ice grinding option is a bit on the weaker side but honestly, one can say that just about most fridges with the grinding option.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Perfect size for the space . Did come with a slight scratch but over all happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing, so modern. Very spacious inside. I love side by side doors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Arrived Dented

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has been fine. Delivery/ install another story. Arrived with a dent in the front. Not a big deal, but still irritating. This wasn't a purchase of some used appliance from a dent and ding shop. I paid extra for the waterline to be installed. However the agent said the hose purchased for install was to short. (Without measuring anything.) I refused the hose, and did not receive a refund for the hose as told. I installed the waterline with a hose from Home Depot. The original hose purchased would have been fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Price Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and value at the price point. Samsung cant be beat in TV and Fridge.

    I would recommend this to a friend
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