Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- |
- SKU:
- 6397560
Customer reviews
Rating 4.5 out of 5 stars with 4657 reviews
(4,657 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size, Space
Rated 5 out of 5 stars
Great refrigerator!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is awesome! Lots of space inside! Love the “cube” ice cubes!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator getting it was difficult due to delivery being cancelled several times and talking to support was was bad the experience of getting i would give no stars the stars are fir the refrigerator
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Awesome fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, perfect size and looks beautiful
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Very large but exactly what I wanted. One thing,it makes a loud popping noise every once on awhlie. Thought at first it was something wrong but on line says this is normal. And I know they cover stainless in this sheet or film even when its put together but we cannot get all the little frayed/torn pieces out/off the edges. We will be picking at it forever!!!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how much room there is and is the best fridge we have had so far.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
very spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and amazing amounts of room. It was very simple to un -ackage and set up. The "hidden" door handles are great to help keep small children out and to help present the unit with a sleek and slim appearance. The controls are inside the refrigerator door, also helps keep small hands away, and simple to use.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great frig for the price!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all the needs of my family, large interior...love the flat no handle exterior
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Amazon Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size amazing purchase have to admit no mistake with this purchase.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Rated 5 out of 5 stars
great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect so far. Crushed ice feature could crush a little better, but that's all
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it perfect size plenty of room freezer is good size too
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Second Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not my first choice. My first choice was a Samsung counter depth. Unfortunately, they changed my delivery date, but never contacted me. After days and hours on the phone, my refrigerator was still 6 days away. This model was only 2 days away, so I settled. It is an excellent refrigerator, I am just disappointed with the fact that I was never contacted.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Very accessible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we love this refrigerator. The space in the fridge and freezer are great the only downside is that there isn’t a deli drawer. We bought the fridge from the outlet as a open box excellent condition. It came very heavily wrapped and after unpacking there were a few more dents than anticipated.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it !!! Bigger than I expected. Automatic control to level the temperature.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far doing job. Great design and use perfet for what was needed
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular fridge. The room is deceiving. It is bright and contents are easy to find.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Plenty of space. Gives any kitchen a modern look
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very well so far good installation team was very professional
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice roomy fridge only complaint would be takes to long to make ice
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 3 out of 5 stars
good fridge, terrible ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge other than one thing. The ice maker is the worst! it makes ice quickly but it is slow to dispense and it only wants to dispense crushed ice. Select cubed, you get maybe 50% crushed and 50% cubed, if not a higher percentage that is crushed. If i take the icebin out and let it completely thaw out, it will dispense only cubed for about 2 weeks and then it goes back to crushing the ice. I followed the manufactures recommendations and changed the temperature. this had no impact on it crushing ice. The crushed ice is not the worst part though, its the fact that it will jam up in the door and you have to take the icebin out to fix it.. when you do this, ice will go everywhere; creating a huge mess. so about once a week, i have to chisel out the ice accumulation in hopes of preventing it from clogging up and creating a big mess.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JerB,
Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working correctly. We understand it is important to have a working ice maker to help us have cold water during the hot summer days. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Ice dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.youtube.com/watch?v=vWp2bnE3uhQ
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144694943
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Design, Space
Rated 5 out of 5 stars
Awsome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and modern. Big spaces and conveninet great price and very well delivered.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend






















