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Customer reviews

Rating 4.5 out of 5 stars with 4657 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,657 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Falcon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it , grateful that it got delivered and they set it up at the house . She got plenty of room .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for one day. Very nice and lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reviewing my refrigerator buying experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. The purchasing experience was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Definitely roomier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much simpler, roomier and bigger than my older one which was 26-cu . ft. feet however material seem flimsy that can only be tested with time. I had my old one for 10 years. Hoping this will last that long and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase and everything works perfect. Also those who helped me in the store were very kind and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. And well designed. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Side-by-side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - awesome service - set up went great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nancy in Interlochen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we're enjoying our refrigerator....It's very nice and sleek looking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge and I love the way it looks. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most spacious and luxurious refrigerator you can buy.. it has its own ice maker.. I would recommend this quality item to anyone.. if you leave the refrigerator open for to long it beeps so you can beware, especially if you have little ones

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love our fridge, it’s spacious and love the ice/water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home appliances

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very nicely, it’s a ice maker as well and it’s easy to clean and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goooooood size fridge. works good.................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance. I absolutely love the product and one of the best ones

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Solid Refrigerator. Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this for my parents. It is a great refrigerator. The build quality and the in-door ice and water feel solidly made. We love the hidden handles… especially for my aging parents… there is nothing to catch their clothes on as they walk by.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic refrigerator. Ice maker is slow it will Definitely have to replaced in 3 years like all Samsung refrigerators

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We want you to enjoy a cold glass of your favorite drink. Allow us to help.

      Here is a guide to help you troubleshoot if the ice maker is slow in dispensing ice. Please click on the embedded word. 

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150209118) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my home and the refrigerator that came with the house was over 20 years old. I couldn't wait to replace it. This new Samsung refrigerator is wonderful and I got it a great price. If changes the whole look of the kitchen, It has more room, it's more efficient and I can see everything when I open it. I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good and nice. It's perfect to my Kitchen, a lot of space also, you can put a lot of stuffs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is as beautiful outside as it is inside. The shelves are huge and the drawers are deep. Weve got everything in it from our old fridge plus some and its still nit full! I love the color and its so easy to clean. I will never have a better refridgerator than this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so excited to receive my refrigerator in my new place and they took all the care of my property and came on time I'm so excited, glad I chose Best buy to receive my product.

    I would recommend this to a friend