Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4657 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,657 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Side by side refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works wonderfully and I actually like the side by side better than my old refrigerator with the freezer at the bottom. It’s much easier to find my freezer items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung side by side fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge freezer. Works well so far. Ice maker and water dispenser working but plastic seems flimsey. We will have to wait and see how long it will last. So far very happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light

    Rated 4 out of 5 stars

    No light

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator the only problem that I have is there is no light to turn on were the water and ice comes out,that's the only problem that I have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really Love it, the space is great and its beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Amazing product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Bigger than I expected! Samsung is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge. Very spacious. The ice maker is able to keep up with my family of 5. Well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    A great refrigerator with a ton of space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator with a ton of space. Love the design.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. We are enjoying the roomy fridge with a wonderful fingerprint free surface. It’s so nice to have an ice maker again

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Alot of space inside

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color enormous space. Love the design great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and bought all new appliances. Our refrigerator was one wonderful purchase. All the products that we purchased were a Samsung. It did take a little of time for them to all get delivered and installed but we have them all now and we love our Samsung house!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My wife loves this Samsung fridge.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this Samsung refrigerator, as it is taller and deeper than our previous fridge. I just wish there was a light in the ice/water opening.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Ice maker is awful.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for almost a year and half. The fridge and freezer are great. Very roomy keeps the temp you set. Controls are easy to use. Finding the right water filter was a bit of a pain but was found. Absolutely TERRIBLE icemaker. Its tiny and takes forever to make the small amount of ice that it holds. It has a mind of its own. It decides weather you are getting crushed or cubed. It doesn't matter what button you choose. If you are a family that likes ice you will still need to use the top shelf of the freezer for ice trays because you will always be out of ice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brown,

      Thank you for your review. We are here to help with your concerns with the ice maker.

      I have shared a Samsung link below that can help with your ice maker concerns.

      The ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide them this number 1144944026 and it will help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge. Color. Space everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love our Samsung fridge/freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung refrigerator. It is capacious, and is designed for easy viewing of food. No butter compartment and we needed help changing the temperature but all was resolved. Not having food in the back of the refrigerator freeze is a wonderful advance. Tons of space in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and the price was great ! Wish it was a lil bigger , But still happy with it !

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great fridge so far 1week in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps things cold, looks great, no problems so far.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Overall Great Refrigerator

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious…only reason I gave it a 4 star is because it makes few ice cubes…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Greg this is the 2nd one I gotten and love it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Not enough ice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has plenty of space in refrig and freezer. Disappointed with amount of ice. Very small ice capacity

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Lots of room. Easy to use and keeps food cold.

    I would recommend this to a friend