Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- |
- SKU:
- 6397560
Customer reviews
Rating 4.5 out of 5 stars with 4684 reviews
(4,684 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very well so far good installation team was very professional
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Samsung home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently moved and bought all new appliances. Our refrigerator was one wonderful purchase. All the products that we purchased were a Samsung. It did take a little of time for them to all get delivered and installed but we have them all now and we love our Samsung house!
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Large capacity and VERY quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It's very quiet and very spacious.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Ice dispenser not so great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have always owned samsung appliances, naturally i wanted a nee fridge that matched my other appliances. Overall i am slightly dissatisfied with the ice maker design / water dispenser. It fits awkwardly and we always end up making a mess on my hardwood floor.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Awesome Has tons of storage in fridge and freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Tons of storage in fridge and freezer. First a large size pizza on the shelf with no problems in the fridge. The ice maker in the door works great and takes up way less soon than those on the shelf style.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Looks good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Transformed the look of my kitchen. Works well too
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Keep it cool
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but the most important thing works fine for every day use especially with kids
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice appliance at an excellent price. Quick delivery with timely delivery updates. Note that if the item needs to have the doors removed to get it through the doorway into your home/building, the delivery staff will not do that if you haven't paid for "installation" at the time of purchase.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great value. Amazing room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this refrigator. It has amazing room both fridge and freezer side. Freezer has ice maker but on side of door so it doesn't take away from freezer shelving like most new ones have. Fridge has extra door shelves for extra added space. Highly recommended.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Bad service!Good Refrigerator after self-installat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great . My only issue was with the delivery and supposedly installation. The workers also did a dent on the freezer door of my refrigerator. They rescheduled my installation for a random date which I wasn’t aware of nor notified and definitely didn’t agree on because I wasn’t even in town .
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 2 out of 5 stars
Ice maker is awful.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this product for almost a year and half. The fridge and freezer are great. Very roomy keeps the temp you set. Controls are easy to use. Finding the right water filter was a bit of a pain but was found. Absolutely TERRIBLE icemaker. Its tiny and takes forever to make the small amount of ice that it holds. It has a mind of its own. It decides weather you are getting crushed or cubed. It doesn't matter what button you choose. If you are a family that likes ice you will still need to use the top shelf of the freezer for ice trays because you will always be out of ice.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brown,
Thank you for your review. We are here to help with your concerns with the ice maker.
I have shared a Samsung link below that can help with your ice maker concerns.
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144944026 and it will help our team pull up your information.
Leo
- Pros mentioned:Size
Rated 5 out of 5 stars
Door handles who needs them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out last refrigerator broke and I saw the reviews on the Samsung. I liked no handles and more cubic feet but it still fit in the same spot as our old one. Good size storage and deep space. The only issue I had so far is where the water comes out as it is a bit awkward in placement of the cup but overall I am very satisfied.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge!! It is a beautiful appliance with lots of space. The finish and no handles makes it easier to clean. It has an alarm to let you know the door is propped open which is very nice also. My only hiccup was programming digital temp settings but I replaced an older fridge that did not have that option.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Whirlpool fridge a year ago (not from Best Buy) and had a ton of issues with it. We said enough is enough and went to Best Buy to look for a replacement. This fridge was in our budget and it has been great. The ONLY thing I wish it had was a light in the water/ice dispenser on the door...but it’s not a deal breaker!
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt Install great on great product everything went smoothly
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Refrigerator review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product good. Delivery not so much. Another drawer might have been nice
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great since I got it! Has been doing exactly what it needs to be doings!
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 4 out of 5 stars
Looks beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More space look beautiful .i recommend to other people too.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung side by side fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge freezer. Works well so far. Ice maker and water dispenser working but plastic seems flimsey. We will have to wait and see how long it will last. So far very happy with the purchase.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Solid refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made and ergonomic. Plenty of room. Not overly noisy.
This review is from Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend





















