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Customer reviews

Rating 4.5 out of 5 stars with 4657 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,657 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!! Lots of room! Fit just right:) Delivery was a week later than I wanted but over all I’m happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great fridge, like the door handle design, the black stainless steel look is a plus. If there’s any complaint is the water filter. It seems like Samsung filters are not as good they proclaimed. Overall this is a very good fridge, good enough space and it easy to organize.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Looks Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the black looks much better than the silver one. Hopefully this Ref will last longer than our previous one. Plenty of space inside. Really happy with this Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size
    Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Looks nice ,but the ice maker never worked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Refrigerator on march 14th, they delivered on march 18th , it looks pretty nice, is big and fancy we really like it, but only one problem, the ice maker never work , it made few few ice cubes then quit working, we gonna wait till all this COVID19 virus is gone we can talk with somebody in geek squad to exchange it for a whirlpool ( we had a Whirlpool before that it last 13 years ) we google it and Samsung fridges have issues with the ice makers even a lawsuit against them for this issue, we didn't know that till we start google the way to fix this problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are always happy to help! I am including a troubleshooting guide to support your concerns on the ice maker (https://bit.ly/3fMgdEf). Thank you for being a Samsung customer! ^Lena Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and style of this refrigerator. Love the way shelves are adjustable.d style of this refrigerator. Vegetable stays crisp. So handy to have vine bottle section. Only problem is that so often friger section gets so cold the drawer get shut cose and very hard to open.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size of the shelves is excellent, Ice machine does not make enough ice if you have more than one person in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for me. Looks good and low noise. It'll let me know if i the door is left open, handy when the grand kids are there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Made in South Korea

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for almost 2 years and no issues with it. Works very well and is very consistent. Thanks South Korea... not China.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and has proven to be worthwhile of having a place in my home! Best buy also made the delivery date and process very easy and will definitely be buying the rest of my appliances here!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Excellent Fridge No Ice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and freezer. The only thing it lacks is an adequate ice maker. With a family of six it can’t handle ice production. However, it has a huge amount of interior space and some if the best features on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It has more inner space, don't just focus on spec

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second refrigerator from Samsung. My recommendation is go for this one if you look for usable space. I got another fridge from Samsung which has more functions but it has less usable space than this one although its spec don't said so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple and good, no wierd settings and screens to play with

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, very happy with this purchase. Got so many compliments from family. Very sleek looking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator in a nutshell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has had some engineering improvements since the newer model came out. The only problem I am having is that the ice and water dispenser seems not to be lined up right for my glass. The water and ice end up on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it! Spacious! I still have my refrigerator from 12 years ago and is working excellent. I needed more space, so I bought a 2nd refrigerator and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father-n-law & he has loved it. The shelves are easy to see through, and he can put all his favorite condiments in every cubby the door has.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ahmad Daif

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff Good stuff Good stuff Good stuff Good stuff Good stuff

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Over all, great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage space is great. I didn’t realize it didn’t have a deli drawer nor a butter/covered shelf. Its also missing a freezer shelving unit on the door. Other than this, it’s a great refrigerator at a fantastic price. So far my family and I are very pleased with our purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light

    Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had the fridge for a few weeks and so far so good. The ice maker took almost 2 days to fill the very first time but has kept up with our constant use since. My biggest complaint is there is no light on the water/ice dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, oddly we got a different one than the Best Buy Outlet one we picked out and purchased. Not sure if it’s typical for the Outlet store to just deliver whichever fridge they like, thankfully it was the same model since it’s not the actual one we bought in person.

    I would recommend this to a friend