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Customer reviews

Rating 4.5 out of 5 stars with 4657 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 4,657 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it (why is there a 50 character minimum?)!!

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the shelves were movable. The water also come out far from the switch. You can't use children cups without spilling water

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 27.4 Cu.Ft. ModelRS27T5200SR rated highest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extensive on line research resulted in the selection of the Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel Model: RS27T5200SR with a 4.6 out of 5.0 rating with a 10 year warranty at Best Buy! My wife & I are very please with this new refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge. Had to buy it as my old one qu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Had to buy it quick as my old one quit lat Friday night. It is wonderful. Stylish. Quiet. Efficient. I really prefer side by sides as the are easier to organize the freezer especially❗️Great price, Samsung name‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is huge inside. The only thing I miss is the drawer for cheese and lunch meats. The ice maker is a little on the slow side but for just 2 of us it is enough....summer could be a different story so we will have to wait on that. Overall we love refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great side by side fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Met my budget guideline and has exactly what I need. So far the ice maker is working great, lots of ice on demand. The temperature stays consistent. Both the fridge and freezer have alot of space! Would definitely recommend if you're looking for a side by side fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Lot of space. Extremely happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great the value for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent fridge so far, especially for those who do not want a freezer on the bottom of one's unit. It's very quiet, and I like the inverter feature. The only slightly negative thing I could say about it is the ice maker could be a little bit bigger

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new fridge, it is very sleek and beautiful. We have not have any issues besides the ice machine running kind of slow but that is not a big deal to us. we are used to having to fill ice trays! our first fridge with an ice maker!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there samii, I would like to congratulate you on your new Samsung Refrigerator. I am glad you are loving the looks and performance of the unit. We are so glad to have you in our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good fridge.. might be haunted by a kitten and some fire works but functions great… lol

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Great product wish you could fix the light issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far only 2 issues I have are no light for the ice maker and if your not filling a glass and have a small neck container itll shoot everywhere those 2 things are why I only gave it 4 stars other than that very roomy .....p.s. ice makers on the small side as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase for my daughter moving into her first home. Price point was exact for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best fridge ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge so much that I bought another one for my friends

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Excellent even cooling throughout the fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Only complaints are with the plastic shipping coating they put on it being difficult to remove and the water dispenser lacks a light and the ability to dispense ice and water concurrently. Other than that, it is an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Black stainless steel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, good value, clean design love black stainless steel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not totally satisfied with the interior storage, it’s what my space would take but it just didn’t have all the storage I was used to. Also the exterior shows finger prints really bad. Having said that I am very satisfied with the service I received from the Longview Texas store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27.4 side by side door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first ever refrigerator I bought that has the water and ice dispenser. Even thought they are not connected right now, I am loving this product already. It’s so spacious and a gives a total new vibe look to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Black stainless steel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge. It looks good and has more room then I thought. Ice and water dispenser works well. Ice is in door so you don't lose shelf space in freezer

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Made for the garage…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After “upgrading” from a 15 year old fridge, I learned some tough lessons thanks to this lackluster fridge. Hopefully my experience will help you consider things that you might not otherwise, unless you purchase fridges often. I’ll be returning this fridge after 3 weeks and here’s why: There is zero customization possible with the internal shelving. The shelving height is fixed and you can’t adjust to fit taller items unless you remove a shelf completely. This goes for the door bins too. bBoth fridge and freezer are lacking drawers, meaning loose items wind up on shelves making things challenging to keep orderly and often falling off. The fridge LED lighting is significantly dimmer than the freezer and does a poor job lighting up the fridge in the dark. The temp panel that adjusts both fridge and freezer is not intuitive and you can’t adjust temp up and down, only up through the whole temp range until you reach desired temp. Accuracy is also an issue. My freezer was set at 2 on the panel but the actual temp was -8. I increased the temp to 4 and then it jumped up to 5 melting everything. The worst part of this fridge by far is the water/ ice maker. I don’t know where to start… the water supply is about 6 inches away from the actuator so if you have anything less wide than a goblet, you have to use your hand to press the button and then pray your container is aligned… or else water is everywhere. There is no external light so that makes things even more fun. The touch panel to change from water to ice rarely works and you have to wait it out. Overall I do not recommend this fridge unless you’ve found it on sale for 50% off and it’s going in your garage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator I love it I recommend to people who try buy a appliance for their kitchen

    I would recommend this to a friend