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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 4,684 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery... courteous installers now their business complete.. showed us specific things to know about the refrigerator we bought. My wife loves it a lot larger than the old one we had thank you Best Buy second time we've bought from you will continue to do so you guys are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Grandparents Loved This Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandparents Loved It. I Decorated It For The Finishing Touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is really nice. I had the fridge for about 3 weeks now. The freezer side door make noise when opening the other door for some reason. One of the freezer side shelve shattered the first night the fridge was plugged in. Little bit confuse on the how to change the temp setting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big and spacious. Ice maker and filtered water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice spacious fridge. We added organizers to maximize the space. We love the ice maker and the filtered water tastes great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge and I love the way it looks. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Not enough ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has plenty of space in refrig and freezer. Disappointed with amount of ice. Very small ice capacity

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    BIG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so much space. My mom and dad love their gift. The only problem we had was leveling. The back doesn’t move up or down only the front. The front was as low as it would go. We Still needed the back to come up a little to be level. We had to lift the back with wood. That’s my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Loving my new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase we upgraded to a bigger fridge and boy o boy what a difference! Only issue is I wish I had gotten the fingerprint resistant because now I have to wipe it everyday for fingerprints. Despite that I highly recommend this fridge, you won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great bargain on this Samsung fridge, normally $1500, for $600.. works great! Just minor dents as expected for the outlet but can't complain for that price

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Missing shelf!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fridge ASAP since ours broken down. So far so good. The color is really nice. Ice machine got stuck but it was an easy fix. However when it was delivered it was missing a freezer door shelf so I don’t have optimal storage. Huge bummer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you were missing parts from your new Samsung Refrigerator. If the unit was new in a box, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142463735. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Side-by-side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - awesome service - set up went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator and this was a great purchase. My only drawback is there is no light where the water and ice dispenser is located.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple! Nice looking. The only thing I don’t love is this slow the ice maker is but it works!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, purchase, delivery, and setup were great experiences. No issues with the refrigerator and hopefully that continues,

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Jim's refrigerator review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a great product that is well designed with a great layout inside, plus integrated technology. This refrigerator also has plenty of room in both the freezer and refrigerator compartments. The ice and water features work great and relatively quiet. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my new refrigerator. There is a great deal of room in both the refrigerator and freezer sides. The price and quality were great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A good brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent refrigerator and has enough capacity to meet the needs of a family. I bought it with confidence in the brand of which I have several units installed in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. I love the side by side, I can fit anything from pizzas in the freezer to huge pots in the fridge. The shelves come out very easily to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size
    Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Looks nice ,but the ice maker never worked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Refrigerator on march 14th, they delivered on march 18th , it looks pretty nice, is big and fancy we really like it, but only one problem, the ice maker never work , it made few few ice cubes then quit working, we gonna wait till all this COVID19 virus is gone we can talk with somebody in geek squad to exchange it for a whirlpool ( we had a Whirlpool before that it last 13 years ) we google it and Samsung fridges have issues with the ice makers even a lawsuit against them for this issue, we didn't know that till we start google the way to fix this problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are always happy to help! I am including a troubleshooting guide to support your concerns on the ice maker (https://bit.ly/3fMgdEf). Thank you for being a Samsung customer! ^Lena Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, it has plenty of space in the fridge and freezer side. I prefer that it does not have handles on the outside due to our location

    I would recommend this to a friend