Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Good Frdige!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this refrigerator for a couple months now. Has enough space for everything we need without feeling to big.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Well worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far more fridge than you’d expect for the price only con is Samsung fridges struggle to produce ice. It’s more than enough for two of us getting ice one a day but if you have a party def get some bags! Also the black stainless looks amazing.
I would recommend this to a friend - Pros mentioned:Capacity
Open item side x side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as an open item. It does have clamp damage on the outside. It is huge on the inside. I would definitely buy it again as a new item. The delivery team was great.
I would recommend this to a friend - Pros mentioned:Overall performance
Wonderful choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Bought one for myself and referred to two of my friends who also bought it and are completely satisfied!
I would recommend this to a friend - Pros mentioned:Design
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple efficient design, but missing a butter tray and any other dedicated shelves. If it were modular it would be better. Has lots of shelf space but no option to maximize it by customization.
I would recommend this to a friend - Pros mentioned:Design
Elegance in Black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleekness of the doors. Very classy. Only reason not rated5 is the glass shelves. They are very VERY thin!
I would recommend this to a friend New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit, does what we need as far as ice choices and water. Big spaces in fridge and freezer. Happy with our purchase and install and take away were perfect.
I would recommend this to a friend- Pros mentioned:Space
Black is beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is perfect, no smudges, enough space for my veggies, fruits and cartons of eggs, the door houses my bottled drinks. Love this refrigerator.
I would recommend this to a friend Nice side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fell in love with this refrigerator in the showroom. I like it in my house as well. The only complaint is that the water dispenser and ice maker leave a little to be desired. We wish it had a light to see better when getting a drink of water.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there themightykat, I would like to congratulate you on your new Samsung Refrigerator and appreciate you pausing your day to share your feedback. I understand you have some concerns with the exterior design not having a light on the dispenser and would like to forward this information to our design team for future products. We are glad to welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Overall performance
Refrigerator123
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works great always plenty of ice and the ice maker on the door never gets stuck like a lot of door ice makers I have had in the past do. It also has so much room inside all the shelves also are very deep. We are very happy with the refrigerator.
I would recommend this to a friend - Pros mentioned:Design
Good refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. It doesn’t have the bells and whistles like some of the other models, but it has good lighting, strong shelves, a space saver ice maker and looks very nice. Very happy with our purchase.
I would recommend this to a friend Good Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Only downside is the ice maker takes a few secs (sometimes 5-10) to start dispensing. It is not automatic.
I would recommend this to a friendVery Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is well organized with lots of space. It keeps my food cool and fresh.
I would recommend this to a friendLarge Quiet Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a new build house. Looks good and functions well, with the exception of the front buttons to switch between water and ice. Occasionally it will get stuck on ice and will not let you select water for minutes at a time. Quite frustrating. Samsung service came out and said they would order the part. Some days later they contacted me to tell me the part wasn't available and they would have to swap the unit. That process wasn't the worst experience but the communication could have been a bit better. Pros: Large Outside the one issues works well Quiet Mostly good service Cons: Issues with the water/ice buttons Small ice cube bucket
I would recommend this to a friendBrand response from Samsung
Posted .Hello, I can see that you have spent a lot of time on this and I can see where you are coming from. I am here to help. Here is a link to a troubleshooting guide that may help with the concern you are having with your control panel (https://bit.ly/3zS26ss). At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If the issue continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144062558) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Design
refig great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great refig. lots of space. nice interior light.
I would recommend this to a friend - Pros mentioned:Overall performance
Highly recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge, super clean and it works great. Bought it from the Best Buy outlet
I would recommend this to a friend - Pros mentioned:Design
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! Chilled water and ice dispenser work great! Bought this for our break room at work and everyone loves it. Removing the clear protective plastic is next to impossible around the edges of the door, but other than that it's perfect
I would recommend this to a friend - Pros mentioned:Design
Beautiful, Sleek, & Functional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sleek design and hidden handles makes this fridge a nice addition to my kitchen! There is ample room in the water/ice dispenser to put a 32oz refillable water bottle, which I appreciate. The drawers and shelves are easy to clean and maintain.
I would recommend this to a friend - Pros mentioned:Overall performance
New tech.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New tech for cooling....seems to mysteriously emit from inside the walls of the unit without the customary fans and blow-through. Works great. Subtract points for not lighting the outside water/ice dispenser. Happy with purchase so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Idonthaveadisplayname, I am glad to see you are liking the new design in our Samsung Refrigerator. We appreciate you honest feedback and would like to forward this to our design team for future appliances. Welcome to our Samsung community. ^Brad
new design, enough room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.simple design inside and a lot of room available, replaced my 14 years old samsung that has problem that always freeze the insdie fan, this one does not have any issue so far.
I would recommend this to a friend