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Customer reviews

Rating 4.5 out of 5 stars with 4684 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,684 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Buy! You will enjoy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator it’s super big especially for a big family! Lots of space! There’s only one thing I don’t like and it’s that there is no light where the water comes out from but everything else is great! You won’t be dissatisfied!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Momof5, I would like to congratulate you on your new Samsung Refrigerator. I am so happy to hear you are loving the unit. As always, thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking and working great. Smart styling also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung #1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product excellent price and easy to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beatiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nice soo beatiful .love my frige and the delivery was fast an soo gentle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice But tFell Short

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews before purchasing this item. Most complain I read is about the light not being bright enough. I find the light bright enough. This is a nice refrigerator. The reason I gave it 3 stars is because I feel there are some features that should now come standard. (1) No light on water/ice dispenser. (2) Door shelves are not adjustable. (3) No third drawer for cold cuts and stuff. --- It feels like purchasing a vehicle with manually adjusted side mirror and we're in 2020. For the price, it should have came with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for letting us know what you think, RMPII! We really appreciate your feedback. ^Jecca Samsung

  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Made for the garage…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After “upgrading” from a 15 year old fridge, I learned some tough lessons thanks to this lackluster fridge. Hopefully my experience will help you consider things that you might not otherwise, unless you purchase fridges often. I’ll be returning this fridge after 3 weeks and here’s why: There is zero customization possible with the internal shelving. The shelving height is fixed and you can’t adjust to fit taller items unless you remove a shelf completely. This goes for the door bins too. bBoth fridge and freezer are lacking drawers, meaning loose items wind up on shelves making things challenging to keep orderly and often falling off. The fridge LED lighting is significantly dimmer than the freezer and does a poor job lighting up the fridge in the dark. The temp panel that adjusts both fridge and freezer is not intuitive and you can’t adjust temp up and down, only up through the whole temp range until you reach desired temp. Accuracy is also an issue. My freezer was set at 2 on the panel but the actual temp was -8. I increased the temp to 4 and then it jumped up to 5 melting everything. The worst part of this fridge by far is the water/ ice maker. I don’t know where to start… the water supply is about 6 inches away from the actuator so if you have anything less wide than a goblet, you have to use your hand to press the button and then pray your container is aligned… or else water is everywhere. There is no external light so that makes things even more fun. The touch panel to change from water to ice rarely works and you have to wait it out. Overall I do not recommend this fridge unless you’ve found it on sale for 50% off and it’s going in your garage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good product for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good up-to-date product, with sleek and modern feel to the exterior. It has good space inside for storing perishables, and other fridge items. Freezer area is also very spacious with good lighting for easy access, not much technology inside but for the price it’s an excellent buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27.4 side by side door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first ever refrigerator I bought that has the water and ice dispenser. Even thought they are not connected right now, I am loving this product already. It’s so spacious and a gives a total new vibe look to my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was great. Install team was very knowledgeable & efficient. It looks & works great. Love the black stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it! Spacious! I still have my refrigerator from 12 years ago and is working excellent. I needed more space, so I bought a 2nd refrigerator and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very spacious, love that there are no handles. Style looks great and can’t beat it for the price. Recommend this to everyone that wants a different look in there kitchen. You’ll be very happy with it. Everyone that see’s it, loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Made in South Korea

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for almost 2 years and no issues with it. Works very well and is very consistent. Thanks South Korea... not China.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for me. Looks good and low noise. It'll let me know if i the door is left open, handy when the grand kids are there

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father-n-law & he has loved it. The shelves are easy to see through, and he can put all his favorite condiments in every cubby the door has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the fridge and the features. Especially the door alarm. My only 2 complaints are that the fingerprint resistant steel still shows fingerprints AND the ice maker is super small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cube ice and filtered water. The electronic gauges that display digital temperature are useful as well as the bright white LED lighting. The only negative is the ice/water dispenser door does not have a light for my night visits but I knew that when I purchased it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Worst ice maker ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator loath the ice maker. My tenants said they never got the ice to come out of ice maker and I thought they were being dramatic. I got home 2 weeks ago and need ice for the 100 degree heat and it NEVER works. I'm super disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there icemaker, I realize you are having some issues with your Samsung Refrigerator ice maker not working correctly and know that is a necessity in this heat. I want to offer some helpful information to get your machine operating properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/
      If you are still in need of assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143669838. We thank you for choosing our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    FRIDGE ME SON

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought it because my moms old fridge needed to retire. 20 years going strong with the same fridge, i think it’s time to upgrade. The space on this fridge so good you can hide a body. No but seriously a body full of animal meat. Steaks chicken ribs you name it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!! Lots of room! Fit just right:) Delivery was a week later than I wanted but over all I’m happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, very spacious and affordable. The ice machine works wonderfully.

    I would recommend this to a friend