Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Ice Maker does create enough ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the frig except for one issue.....doesn't make enough ice! I don't know if my family just uses more than normal ice, but since we purchased this frig we still have to buy a bag of ice a week.
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had it that long but so far so good hopefully it doesn't break down and if it does hopefully they can get the parts to fix it but otherwise it's a refrigerator you open and shut the door it's not rocket science I just wish they'd make the side-by-side like they used to a bit bigger my last one it was a side-by-side was a roper 36 in.³ inside perfect refrigerator and lasted for at least 20 years or more
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator123
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works great always plenty of ice and the ice maker on the door never gets stuck like a lot of door ice makers I have had in the past do. It also has so much room inside all the shelves also are very deep. We are very happy with the refrigerator.
I would recommend this to a friend - Cons mentioned:Shelf adjustment
Good fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the shelves were movable. The water also come out far from the switch. You can't use children cups without spilling water
I would recommend this to a friend - Pros mentioned:Design
Great 1 month in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Sammy fridge. So far it’s great. Little louder the my prior GE. Layout and capacity perfect. Only gripe on design is how the water line comes out of the bottom with very little protection.
I would recommend this to a friend - Pros mentioned:Capacity, Space
My fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very good to us. Thank you. Space, capacity is wonderful along with temp and preservation
I would recommend this to a friend Nice side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fell in love with this refrigerator in the showroom. I like it in my house as well. The only complaint is that the water dispenser and ice maker leave a little to be desired. We wish it had a light to see better when getting a drink of water.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there themightykat, I would like to congratulate you on your new Samsung Refrigerator and appreciate you pausing your day to share your feedback. I understand you have some concerns with the exterior design not having a light on the dispenser and would like to forward this information to our design team for future products. We are glad to welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Design
Fridge Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of room and very nice overall quality. big upgrade!
I would recommend this to a friend - Pros mentioned:Design
Love the fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, very happy with this purchase. Got so many compliments from family. Very sleek looking
I would recommend this to a friend - Pros mentioned:Overall performance
Love my fridge!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge for the price! Nicest thing in the whole house! Best Buy is the best!!
I would recommend this to a friend - Pros mentioned:Design
No title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had been looking for a side by side and this one checked all the boxes
I would recommend this to a friend - Pros mentioned:Size
Great family fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great deal when purchased! Great size on fridge and freezer side. Easy to hook up water line and set up everything. Would recommend this product.
I would recommend this to a friend - Pros mentioned:Design
Beautiful, Sleek, & Functional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sleek design and hidden handles makes this fridge a nice addition to my kitchen! There is ample room in the water/ice dispenser to put a 32oz refillable water bottle, which I appreciate. The drawers and shelves are easy to clean and maintain.
I would recommend this to a friend - Pros mentioned:Design
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! Chilled water and ice dispenser work great! Bought this for our break room at work and everyone loves it. Removing the clear protective plastic is next to impossible around the edges of the door, but other than that it's perfect
I would recommend this to a friend - Pros mentioned:Overall performance
Simplistic, but capable......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a very good refrigerator. Simplistic, but very capable for what we needed. We had an older model which could connect to internet, play music display weather, pictures, etc.,. We no longer wanted one to connect to internet.......
I would recommend this to a friend Large Quiet Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a new build house. Looks good and functions well, with the exception of the front buttons to switch between water and ice. Occasionally it will get stuck on ice and will not let you select water for minutes at a time. Quite frustrating. Samsung service came out and said they would order the part. Some days later they contacted me to tell me the part wasn't available and they would have to swap the unit. That process wasn't the worst experience but the communication could have been a bit better. Pros: Large Outside the one issues works well Quiet Mostly good service Cons: Issues with the water/ice buttons Small ice cube bucket
I would recommend this to a friendBrand response from Samsung
Posted .Hello, I can see that you have spent a lot of time on this and I can see where you are coming from. I am here to help. Here is a link to a troubleshooting guide that may help with the concern you are having with your control panel (https://bit.ly/3zS26ss). At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If the issue continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144062558) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Design
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple efficient design, but missing a butter tray and any other dedicated shelves. If it were modular it would be better. Has lots of shelf space but no option to maximize it by customization.
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic refrigerator. It keeps the vegetables edible longer than the previous refrigerator we had for 11 years. The led lights are nice. The ice machine works much better than our older refrigerator. I could not be happier with this.
I would recommend this to a friendMY BEAUTIFUL FRIDGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung Side by Side. Love the beautiful finish, the clear shelves make it so bright! <3. It's quiet and efficient! Beautiful!
I would recommend this to a friend- Pros mentioned:Space
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with alot of space for the size. As long as you don’t use a ton of ice the ice maker is plenty big while maximizing freezer space. The only small downside I can think of is that there is no light for the water/ice dispenser.
I would recommend this to a friend