Customer Ratings & Reviews
- Model:
- RS27T5200WW/AA
- SKU:
- 6397560
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Samsung Wow Again!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, is all I can say. I am a Samsung fan with all things digital, TV, Phones, tablets...you know...everything. This Refrigerator gave me a whole new look at Samsung and I love it!!! This fridge has it all and does it all...you will love it!!!
I would recommend this to a friend - Pros mentioned:Overall performance
New tech.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New tech for cooling....seems to mysteriously emit from inside the walls of the unit without the customary fans and blow-through. Works great. Subtract points for not lighting the outside water/ice dispenser. Happy with purchase so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Idonthaveadisplayname, I am glad to see you are liking the new design in our Samsung Refrigerator. We appreciate you honest feedback and would like to forward this to our design team for future appliances. Welcome to our Samsung community. ^Brad
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. It is a nice addition to my kitchen.
I would recommend this to a friend - Pros mentioned:Capacity
Open item side x side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as an open item. It does have clamp damage on the outside. It is huge on the inside. I would definitely buy it again as a new item. The delivery team was great.
I would recommend this to a friend - Pros mentioned:Size
Awesome Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are absolutely in love with this fridge. It is the right size, and we use the front water/ice dispenser all the time.
I would recommend this to a friend - Pros mentioned:Space
Roomy fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy, a lot of space..ice machine works great
I would recommend this to a friend Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like our new refrigerator. Our previous refrigerator was 19 years old & needed to be replaced. Obviously, the newer refrigerator has so many upgrades with things like the ice & water dispensers which is great, but it took us awhile to figure the instructions in the manual to prep the ice maker. This comment is not meant as a complaint, it is just like any other new device, we just had to work a little harder to get the prep understood & working per the instructions for the water & ice maker.
I would recommend this to a friend- Pros mentioned:Design
Elegance in Black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleekness of the doors. Very classy. Only reason not rated5 is the glass shelves. They are very VERY thin!
I would recommend this to a friend Perfect buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect purchase for my daughter moving into her first home. Price point was exact for this item.
I would recommend this to a friend- Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good fridge.. might be haunted by a kitten and some fire works but functions great… lol
I would recommend this to a friend Great fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular fridge. The room is deceiving. It is bright and contents are easy to find.
I would recommend this to a friend- Pros mentioned:Space
Black is beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is perfect, no smudges, enough space for my veggies, fruits and cartons of eggs, the door houses my bottled drinks. Love this refrigerator.
I would recommend this to a friend - Pros mentioned:Space
nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far its been a great fridge, we got a bit more storage than our previous fridge. the only down side is the shelves are not adjustable. or if they are i havent found a way to do it. lol the ice box is a bit smaller than my previous fridge
I would recommend this to a friend - Pros mentioned:Overall performance
Beautiful and As Described
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. Measurements were exact, it looks gorgeous just like the photos, ice maker, water and all the bells and whistles work well! No complaints. Timely delivery, set-up and friendly people who delivered the item. Nothing but thanks on this one!
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator I love it I recommend to people who try buy a appliance for their kitchen
I would recommend this to a friend - Pros mentioned:Overall performance
SHOP BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love doing business with Best Buy. Delivery is always on time or earlier, never had any reason to complain !! Items are always great and have never had to return items or have installers to make a return trip. Thank you Best Buy, Karl
I would recommend this to a friend great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator. The adjustment are easy to understand and the panel inside the door is easy to see the temperature.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic refrigerator. Ice maker is slow it will Definitely have to replaced in 3 years like all Samsung refrigerators
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We want you to enjoy a cold glass of your favorite drink. Allow us to help.
Here is a guide to help you troubleshoot if the ice maker is slow in dispensing ice. Please click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150209118) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Capacity
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of space to hold everything. One downside is having to take of the doors the water lines are alittle bit of a pain to get to, to disconnect. Instruction manual doesnt do the best job of telling you how to detach.
I would recommend this to a friend - Pros mentioned:Overall performance
Ahmad Daif
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff Good stuff Good stuff Good stuff Good stuff Good stuff
I would recommend this to a friend