Customer Ratings & Reviews

Perfect size fridge for all our needs with great features. Our family of 3 thinks this fridge is a great addition to our home.

I like the price Thought I would love the no handle doors But hard getting use to No light on water ice dispenser is a miss but overall happy so far ! See how long it last is the real review down the road

I'm loving my Samsung Side by side refrigerator. I had it for a year now and haven't experienced any problems so far. I especially love that the ice maker is built in the door (not taking up space in the freezer) AND that it doesn't have door handles.

It’s pretty good, it’s very efficient when it comes to temperature for example a drink in there fridge will get cold in like 15 minutes. And there’s no handle bars on the door so it’s very sleek and minimal. Honestly it’s also super big

Delivery was on time and smooth. I was not home but my wife said it could not have gone better. The delivery guys were courteous and professional and work quickly and carefully. This Samsung was a great choice. it is working very well. Thanks!

Great fridge. We needed one with an ice maker in the freezer so we didn't have any issues, and this was it! The depth adds so much extra storage as well.

I did extensive research before buying this fridge. The reviews were overwhelmingly positive, so, after comparing it for hours with other fridges, I pulled the trigger and purchased it. I waited 4 hours for the first delivery; when it arrived, the fridge was so damaged, the doors wouldn't even close. I obviously refused the delivery and waited for someone from Best Buy to contact me about a replacement, which never happened. I got to wait on hold several times for hours at a time to arrange another delivery. Upon the second delivery, I was excited to lose another 4 hours of my life waiting, which is exactly what happened. The fridge was delivered (again) and the ice maker stopped working about a week later. I called Samsung for service and got to spend another entire day waiting on the repairman. He was quite possibly the most inefficient person I've ever worked with and did absolutely nothing to help me with my BRAND NEW fridge that had stopped working. The ice maker eventually magically started "working" again on its own, but I literally have to wait several minutes for just a couple of ice cubes to drop in my cup. It is unbelievable how long this thing takes to dispense ice (if/when it's actually working). The ice capacity is also so low that if you have a family, you'll definitely run out of ice on any given day. In this situation, I've found that Samsung won't do anything for me, Best Buy won't do anything for me, so apparently I'm just stuck with this subpar product for the next 15 years until it's time to buy a new one. I've purchased ALL my appliances in the past 15 years from Best Buy and recently ALL Samsung products and am appalled by the lack of customer service. Time to move on!

Absolutely love this fridge and best buy was amazing in delivering and installation!

I love my refrigerator. It’s perfect. I love the fact that it does not have door handles and that they are built into the door.

This fridge has been awesome. No issues so far. I bought another Samsung fridge along with this one and it has had a lot of problems with the ice maker. It has surprisingly a lot of space, much more than I expected.

Don’t let the side by side fool you - it’s huge. We replaced our French door fridge with this Samsung side-by-side and love it. Definitely would recommend to others.

No handles makes it easy to keep clean. Plenty of storage in the doors even for taller items. The ice maker has a big enough opening for taller glasses which makes it painless. The fingerless proof finish wipes off easily without the need of over working.

Exactly what I was looking for in a refrigerator. Wanted a side by side that actually had good freezer storage.

I have only had it 6 months, but it keeps refrigerated items very cold. Package salad stays extremely fresh.

Love the fridge but for the life of me I can’t believe there is no light on the ice and water dispenser. Had to clean up due to this at night. Love the fridge but man such a simple thing can really discourage you from a great product.

Good refrigerator.Lots of room on fridge side,not so much on freezer side.Like handle less design because it takes less room.No light on water/ice dispenser.Only had 1 month but so far so good

really like it ice maker not so great at least once a week have to put a towel on the floor to clear stuck ice whin you take it off to clear ice falls to the floor a bit of a headache

Draw in refrigerator hard to open and close There is no light on the ice dispenser. Dispenser is slow. But it is a nice side by side.

Overall is … well a fridge, that freezes and keep things at the right temperature. But ICE, yes makes ICE, but the bin, i find that the ICE bin, should be a bit bigger. Only a few (8) cups of ICE.

I replace kenwood to samsung and i love it. I didn't miss my old freeze at all. Its under budget perfect for small family of 5. Stuff get supper cold, temperature adjuctor inside the freezer.