Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4657 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 4,657 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refri

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good refrigerator so far lo compraria de nuevo

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues, great size, love the style and color. just buy it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our only real complaint is it lacks a deli drawer. Otherwise its a solid fridge so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the side by side refrigerator! Couldn’t be happier with the brand we chose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless steel fridge bargain

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge would highly recommend it great pricing and hardly makes any noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge and Freezer keeps food nice and cold and Frozen. Its wonderful. Love the color and how easy it is to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and love the black stainless steel and no handles. Looks and free of fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. We have had zero issues or complaints with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. The ice maker is really slow but I think it is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one out there

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it and the color is the best hands down like it don’t get no better then this the kids love it I love it we all it

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice Frigidaire

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife Loves this fridge the inside space is incredible nice shelves easy to find and seeing everything is great would recommend this one. Our last Samsung lasted 20 years. Hoping this one will too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with purchase. Very spacious and efficient. Water and ice dispenser works well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Plenty of room in the fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I picked this fridge! I was looking for months at refrigerators and I started to go with the one that has the bottom freezer but after looking at this one a few times I know I made the right choice for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French doors vs. side-by-side

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my French door refrigerator of the same size with this side-by-side. I find I prefer this style over the French door because both frozen and refrigerated items I use the most are at eye level. I have several Samsung products and feel they are all high quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent not great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent starter fridge. It does what it needs to do but the ice maker is not reliable. If you live in a warmer climate the ice will melt and build up. Leaving you with no ice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short life span for Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking fridge, worked great for 15 months. Cooling problems after 15 months. Get the extended warranty if buying. Thanks to Best Buy Plan I got a replacement. Wont buy this brand again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We are pleased to offer a solution for your faulty refrigerator. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience and address any future concerns you may have with your fridge.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with the capacity of the refrigerator. It was a big upgrade from previous refrigerator. The reason for 4 stars instead of 5 is because ice machine takes a long time to make ice and the water and ice dispenser doesn't have a light.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    It’s functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a 4. Why? It looks good. It talks to you if you leave the fridge door open. The water runs well. Ice cube function could be better. Overall satisfied but not blown away. Inside freezer, the shelves are not cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Keeps everything ice cold. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this refrigerator has all the features we want. The only annoyance for me is that the water supply has to be turned off before the water filter can be replaced.

    I would recommend this to a friend