Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Value for money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The excellent fridge had ever had in 25 years would recommend anyone looking for the fridge in near future
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Poor ice-making!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While we love the capacity of this product, we are disappointed in the functionality of the ice-maker. The ice-maker is producing a minimum amount of ice over 24 hours. At one point it did not produce any ice cubes in a 10 hour period. The problem has been reported and we are awaiting the resolution from Samsung. Best Buy has been exceptional in their support. If the ice-maker issue is resoved, I will update my rating,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BSWIP,
Thank you for sharing your experience with us regarding your refrigerator ice maker and we do apologize for any inconvenience this may have caused you.
I recommend following the steps in this link to help you with this issue.
Thank you for sharing your experience with us.
When your ice maker doesn't make ice, it could be something simple like a setting on your panel, or something more involved like a lack of water pressure in your water line. You should also routinely dispense or dispose of ice so it doesn't clump up. As a final step, resetting your ice maker may cause it to start working again. You can read more about refrigerator ice maker issues here: http://www.samsung.com/us/support/tro... If you're still experiencing ice maker issues after following the steps in this video, you can contact us online and our team of Samsung Care Pros will help you diagnose, troubleshoot, and repair your Samsung product:
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number:1144328475
^Ross
- Cons mentioned:Ice maker performance
Pretty good refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pretty good refrigerator. It doesn’t hold a lot of ice and the water spout is placed in a awkward spot.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well no issues at the time quality seen very well made and confident
I would recommend this to a friend - Pros mentioned:Overall performance
Good refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and perfect refrigerator. It’s a good choice.
I would recommend this to a friend - Pros mentioned:Overall performance
I purchased Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Samsung refrigerator is very nice, works good We are happy with it.
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service great install crew great experience overall love the product awesome space inside. Still get lots of fingerprints even though it is the print resistant coating but that’s no real issue.
I would recommend this to a friend - Pros mentioned:Size
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, plenty of room. Water and ice has been flawless. I wish I saw the slight upgrade to this for a little more I could have had a smart fridge but for the price it’s been fantastic and problem free.
I would recommend this to a friend Better than the model with screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old dead refrigerator from previous homeowner then replaced new similar unit with smart screen that arrived slightly damaged, needed to be replaced and BBuy did that within a week so worked out well.the smart screen version was awful. Bbuy service/ext warranty appreciated.
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product, specious quite and it does a wonderful job.
I would recommend this to a friend - Pros mentioned:Design
williamh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more room than I anticipated in the refrigerated section and the ice maker mounted on the door opens up a ton of space in the freezer.
I would recommend this to a friend - Pros mentioned:Overall performance
Basic fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice fridge/ freezer. The only thing i wish it had was a light when i use the ice or water function on the door. But other than that, its a nice fridge.
I would recommend this to a friend - Pros mentioned:Capacity
The Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good, I like it! I like that you can store a whole gallon of milk in the door!
I would recommend this to a friend - Pros mentioned:Overall performance
Tahir
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product every one much used that its amazing
I would recommend this to a friend Love my refrigerator ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys were wonderful putting it in and how it works. Drain a gallon of water before making ice. Cleaned and took off all the tape on the refrigerator.
I would recommend this to a friend- Pros mentioned:Space
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator looks great and works fine good amount of space for storage
I would recommend this to a friend Love my new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy for a great price. I love my bew fridge.
I would recommend this to a friend- Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator very spacious! . I would recommend this refrigerator
I would recommend this to a friend - Pros mentioned:Capacity
Happy and satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quick delivery, outstanding communication and installation service by the Geek Squad. The fridge itself is well made and very spacious, love it!!
I would recommend this to a friend - Pros mentioned:Overall performance
Black stainless steel refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The awesome product I bought it from Best Buy I definitely would recommend this product they purchase to anyone in need of a refrigerator
I would recommend this to a friend