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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4664 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 4,664 reviews
  • Rated 5 out of 5 stars

    Will keep buying Samsung brand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing refrigerator. It fits a lot of produce and the frizer space is so much larger than other models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Installing the water line for the ice maker myself and it was easy. Fridge works well for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator has a lot of overall space to store things. Easy to keep clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, and no problems, any who can get it and afford it, get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung side-by-side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator. I would recommend this refrigerator. Large capacity, 27.4 cu.ft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's been working perfect, I have it for 2 years and had no issues with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor ice-making!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we love the capacity of this product, we are disappointed in the functionality of the ice-maker. The ice-maker is producing a minimum amount of ice over 24 hours. At one point it did not produce any ice cubes in a 10 hour period. The problem has been reported and we are awaiting the resolution from Samsung. Best Buy has been exceptional in their support. If the ice-maker issue is resoved, I will update my rating,

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BSWIP,

      Thank you for sharing your experience with us regarding your refrigerator ice maker and we do apologize for any inconvenience this may have caused you.
      I recommend following the steps in this link to help you with this issue.
      Thank you for sharing your experience with us.
      When your ice maker doesn't make ice, it could be something simple like a setting on your panel, or something more involved like a lack of water pressure in your water line. You should also routinely dispense or dispose of ice so it doesn't clump up. As a final step, resetting your ice maker may cause it to start working again. You can read more about refrigerator ice maker issues here: http://www.samsung.com/us/support/tro... If you're still experiencing ice maker issues after following the steps in this video, you can contact us online and our team of Samsung Care Pros will help you diagnose, troubleshoot, and repair your Samsung product:

      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number:1144328475

      ^Ross Samsung

  • Rated 4 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love the fridge. Still new though. Wish the ice dispensed better and there was a light and wish the shelves slid in and out. I do recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nevera espaciosa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanta súper grande y espaciosa el color hermoso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refrigerator is big have more that enough space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold as Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, what a difference it has made in our household. Beautiful look. Cold as ice. Would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appearance and spacious, only wish that the shelves were more adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House Warmer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for my son and his wife for their first home purchase. They LOVE it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works well so far. Ice storage bin is smaller than I had before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good refrigerator. It doesn’t hold a lot of ice and the water spout is placed in a awkward spot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice fridge/ freezer. The only thing i wish it had was a light when i use the ice or water function on the door. But other than that, its a nice fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27 ft capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it looks good, lots of room in the freezer with the ice machine in the door and not on the shelves. The finish is nice although still trying to get that plastic rap off of some places. Overall very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were wonderful putting it in and how it works. Drain a gallon of water before making ice. Cleaned and took off all the tape on the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. It is what I expected and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is totally satisfied!! Just the right amount of space and it’s a side by side just like she wanted.

    I would recommend this to a friend