Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Best fridge I’ve owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and a very clean finish. My roommates and I have loved it and it’s very spacious for the 3 of us.
I would recommend this to a friendSatisfactory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good and working well. I will recommend it for any family that needs something like that
I would recommend this to a friendwilliamh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more room than I anticipated in the refrigerated section and the ice maker mounted on the door opens up a ton of space in the freezer.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice deep space. Only problem is ice maker and getting cubes. Crushed ice is okay.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product, specious quite and it does a wonderful job.
I would recommend this to a friendFantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for your hard earned money and nothing fancy about the ref , just the way it should be.
I would recommend this to a friendGreat, Spacious Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we love the fridge. The several shelves and two drawers make organizing a breeze. The fridge also has a built in alarm if the door is open too long. Great feature with kids! We love it!
I would recommend this to a friendClean look
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was to replace the wrong depth unit of the same design. So far, so good. Stays cold, door alarm for the kids, and water and ice have been reliable (during our limited time using).
I would recommend this to a friendImpressive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome in every aspect that we were looking for!!
I would recommend this to a friendRoomy Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room if you are looking for a refrigerator with that option. I love that it shows no fingerprints from my grandkids. I don’t have to constantly clean the outside.
I would recommend this to a friendfridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a lot of noise ice machine just ok but lots of space
I would recommend this to a friendBrand response from Samsung
Posted .We want the best for your refrigerator convenience. Allow us to help you with the noise, BrandonB.
This guide will walk you through the noises coming from the fridge and offer suggestions for steps to take. We strongly suggest watching the YouTube video for further information.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146516315, to help our team pull up your information.
Have a great day!
^Chrystel
Great refrigerator.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the week that I've had this refrigerator so far, it has been fantastic. The interior space far exceeds the one it replaced. Only qualm would be that the shelves aren't adjustable, but that's not a deal breaker.
I would recommend this to a friendVery happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased from a open box special, the fridge was delivered and set up for us. The sales process was great the delivery was great we even did the hull away option for the old fridge and that went perfect!
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color, Just beautiful shine. The inside doors are very sturdy holds all condiments and more. Nice deep refrigerator. The crispers hold a lot as well.
I would recommend this to a friendProduct and Service Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good like expected. BestBuy delivery service is not great as they unexpected pushed the delivery twice at last moment; total 20 days after it's originally expected. On top of everything, I went to local store at Montgomery, AL. Manager there named John was so unpleasant. He was constantly making fun of my incoviency and made fun my father's medical condition that was intrupted due to delayed delivery of this product. JUST BECAUSE OF JOHN'S RESPONSE, I MAY NEVER DO BUSINESS WITH BESTBUY.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Happy and satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quick delivery, outstanding communication and installation service by the Geek Squad. The fridge itself is well made and very spacious, love it!!
I would recommend this to a friendShort life span for Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking fridge, worked great for 15 months. Cooling problems after 15 months. Get the extended warranty if buying. Thanks to Best Buy Plan I got a replacement. Wont buy this brand again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We are pleased to offer a solution for your faulty refrigerator. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience and address any future concerns you may have with your fridge.
Have a great day.
-John
Value for money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The excellent fridge had ever had in 25 years would recommend anyone looking for the fridge in near future
I would recommend this to a friendGood use of space. Moved water filter to bottom.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old refrigerator. Great amount of space for family of 5. Could use one more crisper (drawer). Excellent ice maker. Keeps up with our family on the weekend.
I would recommend this to a friendLove this fridge.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It's very roomy and easy to clean.
I would recommend this to a friend