Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Samsung Refrigerator/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s a great fridge! Works good, makes ice and water comes out of the dispenser just fine
I would recommend this to a friendProduct and service review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. Guys were quick. Took down my door and even leveled my fridge. I couldn't be happier. Can't wait to get the water line hooked up today.
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic fridge! It replaced a 23 year old fridge that came with our house when we purchased it. We weren't looking to get one with a water/ice dispenser but it has been great!
I would recommend this to a friend1st double door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the room available in the refrigerator section as well as the freezer. We have two of these. One with the water and ice in the door and one without.
I would recommend this to a friendNice one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and elegant. Decent price. Freezer side only has one drawer, but the the user guide book showed two. Guess the person who wrote the book didn't pay attention to the details. :)
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is roomy. I’m loving it. If you’re a big cook, this refrigerator is for you.
I would recommend this to a friendrefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator looks great and works fine good amount of space for storage
I would recommend this to a friendSamsung Side-by-Side Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional delivery. We like our purchase so far as we replaced a whirlpool with as Samsung Side-by-Side Refrigerator.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes too much noise, interior shelves aren't moveable, and the ice dispenser does not have a night light that automatically comes on. Also I prefer door handles on my refrigerator. In essence, I would not purchase a Samsung Refrigerator again for listed reasons.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that this experience is different from what you anticipated. Our goal is to help you out, MFitz.
The guide below will walk you through the noises coming from the refrigerator and offer suggestions for steps to take. We recommend watching the video and clicking on the embedded links required for the specific noise.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
I have shared the manual for the shelf removal instructions. Please read page 40 for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147048704, to help our team pull up your information.
Have a great day!
^Chrystel
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my refrigerator. It has a lot of room and it has notification on it to let you know when you has had the door open too long I just love it.
I would recommend this to a friendBeautiful fridge, terrible icemaker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a really nice looking fridge inside and out. My beef is the ice maker is terrible. When I try to get ice it thinks for a while, then slowly starts to grind away and ice slowly drops out. I would say it takes a good 20-25 seconds to full up my 32 oz mug with ice. We got this new Samsung fridge to replace a 20 year old Frigidaire (that still worked fine). The 20 year old Frigidaire had an awesome icemaker. It started dropping ice almost instantly and it kept coming so my mug was full in under 5 seconds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Randell! Thanks for letting us know what you think of the refrigerator. Samsung values your input, and uses feedback like yours to help us in our continuing efforts to improve the overall customer experience. ^Jecca
Black Stainless Steel
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refigerator. love the black stainless steel look , better that regular stainless steel. Lots of space for food and makes good ice
I would recommend this to a friendRefrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator don’t make enough ice for my household of 5 ..also the front steel has rust marks .. I wish you could use the refrigerator for a year and then buy . This refrigerator I would not recommend to anyone
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel dealing with an ice maker not producing enough ice, BatishaA. We're here to help.
Here is a link for troubleshooting steps when the ice maker does not make enough ice. It also contains other links for no water dispensing at all, removing and replacing the water filter, leveling the refrigerator, increasing the cooling performance, error codes, and a video to watch from start to finish about fixing the ice maker.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
We have also provided another video link to watch until the end for maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
For further assistance with the rust marks, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147470376) to help our team pull up your information when you message us.
Thank you.
-Angelica
Good refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and perfect refrigerator. It’s a good choice.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator very spacious! . I would recommend this refrigerator
I would recommend this to a friendJust refrigerator not only is a big is beautiful i
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just refrigerator not only is a big is beautiful inside very good lighting plenty of room and the feet the freezer is great too love it icemaker is great
I would recommend this to a friendSamsung side by side fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only do I love the new refrigerator size and color the bright light inside is terrific! Plenty of room in both refrigerator side and freezer side!
I would recommend this to a friendSimple and spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black stainless steel shows very little prints compared to past stainless steel models we have owned. There is a much more space than the flex French door model.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After long searching I order Samsung refrigerator which have modern look and it works very well.
I would recommend this to a friendCounter depth fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a counter depth fridge that conserves space with in fridge handles you have to go with this fridge. Amd still no dents or scractches as of 1/2022
I would recommend this to a friend